Experienced Criminal Justice & Behavioral Counselor

Kelly L. Hines *************@*****.***

***** ******* ***** **********, ** 22193 703-***-**** (cellular)

703-***-**** (home)

Summary of Qualifications

I am reliable, consistent, and dedicated individual with over 30 years of experience in the Criminal Justice Field. Proven ability to perform in crisis response. Acts as relationship builder and problem resolution expert with a wide range of experience and skills in law enforcement/mental health support services. Strategically focused with exceptional leadership skills and the ability to build high-performance teams. I am sophisticated and professional with a strong reputation for integrity and delivering results in fast-paced or high-stress environments.

Professional Experience

The Williams Center Wellness and Recovery Leesburg, VA

Independent Contractor October 2024-May 2026 (Part-time)

. Perform initial evaluations of client needs and develop customized treatment plans.

. Educate staff and clients on stress and trauma coping mechanisms.

. Provide individual with the resources they need to reach personal goals.

. Monitor client progress and modify their treatment plans as needed.

. Coordinate with social and medical agencies, healthcare providers, and community outreach programs to provide clients with needed services.

. Conduct Individual and Group Counseling sessions in accordance to ASAM criteria.

. Completes client notes daily and summaries weekly or monthly as required.

. Provide client assessments and care plans to meet the need of the client.

Department of Social Services (PWC) Manassas, VA

Detention Specialist January 2023-September 2023

. Monitors and controls movement of juveniles assigned to designated unit: transports inmates to and from court, programs, or other activities.

. Assists residents in coping with personal issues; assists in creating plans for suicide prevention, gang prevention, and related issues; confers with court counselors and attorneys regarding the process of residents.

. Maintains the care, custody, and control of juveniles by judging appropriate situational strategies; implements defensive tactical and physical restraint if necessary.

. Monitors and inspects secure and/or non-secure facilities to ensure safety and facilitate daily operations by inspecting locks, windows, doors and gates; monitoring visitation and assisting public/visitors; reporting maintenance problems to appropriate parties; and operating and testing audio/video security monitors.

. Performs other duties of a similar nature or level.

Illuminated Direction, LLC Springfield, VA

Activity Coordinator/QMHP May 2021-April 2026

. Responsibilities include attending events at local hospitals, shelters, and meeting with care providers regarding our services for individuals eligible and/or interest in receiving our services. In addition, creating a stimulating program of social events, inside and outside of the home, for residents to enjoy. To work with each new individual to understand their likes/dislikes, abilities and needs to put together an individual plan evaluating regularly.

Provident Way Lake Ridge, VA

Group Home Director

. Responsibilities as a Group Home Manager oversees the daily operations of a group home, ensuring that all residents receive high-quality care and support. This role involves managing staff, coordinating with external service providers, and ensuring compliance with regulatory standards.

Circle of Hope Therapeutic Services, Inc. Lorton, VA

Qualified Para Professional-Community Outreach Manager March 2014- May 2021

Responsibilities include: Face-to-face involvement with the consumer in a community setting or in the home.

. Conducting direct services to clients based on their Individualized Supervision Plan and under the supervision of the Clinical Director. Case management functions include linking, arranging services, and referrals.

Maintain up-to-date client records, and prepare required/necessary reports in a timely and accurate manner.

Establish a good working relationship with other public and private agencies/services and interface collaboratively with them and attend court and appointments as necessary.

Lifting as we Climb, LLC (Mental Health Support Services) Woodbridge, VA

Qualified Mental Health Professional March 2012 –March 2014

Responsibilities include: assessment and individualized supervision plans development by establishing client rapport to address and provide mental health services for the homeless and substance abusers.

Works with Intensive In-Home Services with at risk male and female population on supervisory probation and linked to Prince William County Courts and Juvenile Court.

Effectively identifies via evidenced based practices in order to link Criminogenic Risk Factors. These factors are addressed in order to increase public safety/trust, reduce recidivism, and prevent crime.

The Court Services and Offender Supervision Agency Washington, DC

Community Supervision Officer November 1999 – November 2010

Corresponded in writing with other Law Enforcement Agencies regarding offender’s placed on parole, supervised release, and interstate compact cases successfully transitioning back into the community.

Maintained a written case record on each case assigned. Followed well-established guidelines in reviewing the offender’s criminal history by conducting routine checks. This included updating the Agency’s IS.

Trained and certified in the use of the Washington Area Law Enforcement (WALES), National Crime Information Center (NCIC), Supervision and Management Automated Record Tracking System (SMART), Jail and Community Corrections Services (JACCS), Bureau of Prisons Automated Systems (SENTRY), District of Columbia Superior Court (COURT-VIEW), PRISM, and JUSTIS.

Department of Corrections Washington, DC

Case Manager April 1996 – November 1999

Responsibilities included: identifying variables in background and personality of incarcerated individuals.

Evaluated inmate’s educational background/socio-economic factors, marital status, employment history, work skills, and arrest record. Analyzed diverse material and formulated into comprehensive reports.

Conducted intake interviews (counseling), screened newly admitted inmates in order to obtain pertinent data, orientate inmates to the institution rules and regulations, procedures, and program opportunities.

Prepared evaluative reports and other correspondence, which are used by other staff members; District of Columbia, Board of Parole, Senior Department Officials, and other outside Agencies for determining the individual inmate suitability for parole release. Served as a voting member for the Disciplinary Board.

Substance Abuse Counselor (Detail) January 1994 – April 1996

As a Substance Abuse Counselor with the District of Columbia, Department of Corrections, duties included providing counseling sessions for Outpatient and Residential Treatment programs.

Counseling one-on-one prior to parole or pre-release program placements to advise them of the specific conditions to which they must adhere. Consistently conducted psycho-modules, support groups, and provided services for implementation of individual treatment plans.

Correctional Officer October 1990 – January 1994

Duties included preventing theft, illegal use of property, and confiscating instruments that could possibly be used as weapons or means of escape (contraband). Led the charged with the responsibility of conducting investigations, and submitted disciplinary reports on questionable or illegally occurrences.

Provided guidance to inmates to developing work skills, behavior modification, and educational guidance.

Education

Elizabeth City State University – B.S. in Criminal Justice July 1990

Registered As a Trainee for Qualified Mental Health Professional License number 073*******

Achievements: University of the District of Columbia

Fraternal Order of Police (District of Columbia)

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