Remote Data Entry & Clerical Specialist

Leah Guerra

****.*.******@*****.*** 919-***-**** Clayton, NC

http://www.linkedin.com/pub/leah-guerra/56/485/a18 SUMMARY Remote Data Entry Specialist candidate offering 30 years of experience in data entry, 10-key, scanning, clerical support, and Data Systems across healthcare, tax, financial, and office settings. Background includes Data Entry Specialist and Customer Service

& Data Entry Specialist roles with strengths in Records Management, Reporting, error checking, and spreadsheet entry. Committed to Data Privacy, Confidentiality, accuracy, and organized remote support.

WORK EXPERIENCE Royalteez Drop and Go Childcare LLC Clayton, NC Infant Child Care Provider May 2026 - Present

• Provide attentive infant care while supporting early childhood teaching and age-appropriate developmental activities.

• Foster a safe, nurturing environment that promotes infants’ learning, growth, and daily developmental progress.

H&R Block Arizona & North Carolina

Assistant Manager/Assistant Team Leader/Tax Associate

(Seasonal Employee)

Dec 2004 - Apr 2026

• Supervised and supported 6–10 team members daily, handling scheduling and assisting with day-to-day office operations in an assistant management capacity.

• Delivered customer service, performed accurate data entry and 10-key entry, and processed daily payments while completing opening and closing procedures.

• Managed scanning and clerical tasks, ordered and distributed office supplies, and maintained overall office organization and housekeeping. Harris Teeter Clayton, NC

Cashier/Sales Associate/Customer Service/Starbucks Barista

Oct 2019 - Jul 2021

• Delivered customer service, processed payments accurately, and packaged products efficiently in a fast-paced retail environment.

• Verified pricing, processed coupons, and supported smooth, accurate checkout operations.

• Prepared and served Starbucks beverages while maintaining quality standards and providing prompt customer service.

Robert Half Raleigh, NC

Data Entry Specialist Mar 2013 - Dec 2015

• Entered and updated data accurately using 10-key proficiency, while reviewing, maintaining, and correcting patient account information.

• Operated scanning equipment and completed clerical support tasks, including scheduling and document handling.

Orthopaedic Specialists of NC Cary, NC

Medical Assisting Internship May 2014 - Jun 2014

• Supported up to four physicians in a high-volume orthopaedic practice by rooming patients, documenting vital signs and chief complaints in the EMR, and preparing examination rooms for efficient patient care.

• Assisted with clinical and administrative operations by supporting procedures such as injections, suture/staple removal, and ultrasounds; entering ICD codes, medications, and allergies into patient charts; transmitting prescriptions; and facilitating check-in/check-out, insurance verification, payment processing, and scheduling tasks.

Washington Elementary School District Phoenix, AZ

Special Needs Bus Drivers' Assistant Dec 2011 - Feb 2012

• Assisted students with disabilities during daily bus boarding and departure, provided attentive support, and ensured all safety restraints were properly secured.

• Maintained accurate attendance and required reports, and performed general housekeeping duties to support a safe and organized transportation environment. Kelly Services Temp Agency Phoenix, AZ

Customer Service & Data Entry Specialist Oct 2003 - Aug 2008

• Managed customer service interactions and performed accurate data entry using 10-key proficiency; maintained and updated patient accounts to support efficient record management.

• Operated scanning equipment and handled clerical functions, including scheduling, preparing office memos, letters, and reports, and coordinating mailings. American Express Phoenix, AZ

Credit Analyst Sep 2006 - Mar 2007

• Provided customer service support, processed electronic payments, and maintained accurate data entry using 10-key systems.

• Managed outgoing mailings and handled administrative support tasks to ensure efficient daily operations.

ABIL Arizona Bridge to Independent Living Phoenix, AZ In Home Health Care Assistant Aug 1997 - May 1999

• Provided compassionate in-home support and customer service to individuals with disabilities, assisting with daily living activities to promote comfort, safety, and independence.

• Delivered companionship and attentive personal assistance while helping clients navigate routine needs in a respectful and supportive manner. Various Additional Employment Services Phoenix, AZ Various/Private Sector Jan 1992 - Dec 1998

• Provided customer service and administrative support across multiple service-oriented roles, handled data entry with accuracy, processed transactions, assisted with mailroom operations, and supported daily banking activities in a teller assistant capacity.

• Delivered dependable care and supervision in babysitting and home health support roles while maintaining professionalism, attention to detail, and responsiveness to client and operational needs.

EDUCATION East Carolina University

N/A, Education

Greenville, NC

Aug 2021

ECPI University

Associates of Applied Science Degree-Medical Assisting, Medical Assisting

Raleigh, NC

Jun 2014

Barry Goldwater High School

High School Diploma, General Education Studies

Phoenix, AZ

May 1997

CERTIFICATIONS PTIN - H&R Block Dec 2004

PTIN - H&R Block via IRS Dec 2025

North Carolina Notary Public, North Carolina Secretary of State

Jun 2019

North Carolina Notary Public, North Carolina Secretary of State

Sep 2024

SKILLS Data Entry • 10-Key • Data Retention • Filing • Scanning • Collating • Record Review and Retention • Google Docs • Spreadsheet Entry Specialist • Microsoft Word • Microsoft Works • Microsoft Teams • Microsoft Excel • Microsoft Office • Microsoft Power Point • Windows 98 • Windows 00 • Windows XP • Windows Vista • Windows 7 • Windows 8 • Windows 10 • Windows 11 • Reception • Customer Service & Relations • Proofreading • Clerical • Secretarial • Email • Negotiation • Team Leader • Networking • Skype • Internet • Patient Intake & Vital Signs • Management • Medical Billing & Coding • Cardiology • Ekg • Pathology • Phlebotomy & Laboratory • CPR

& First Aid Training/Certification • Medical Terminology • Anatomy & Physiology • Anatomy Knowledge • Customer Service • Attention to Detail • Time Management • Communication Skills • Organizational Skills • Problem-Solving • Independent Work • Excel Proficiency • Error Checking • Deadline Management AWARDS PTIN - H&R Block

• Renewed Annually - 1st issued December 2004

PTIN - H&R Block via IRS

• Renewed Annually - Recently issued December 2025 North Carolina Notary Public, North Carolina Secretary of State

• 1st issued June 2019

North Carolina Notary Public, North Carolina Secretary of State

• Recently issued September 2024

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