Reliable Courier and Customer Service Professional

Jorge Gomez

Santa Ana, CA • 657-***-**** • *********@*****.***

Professional Summary

Customer service and sales professional with hands-on construction experience operating heavy equipment and performing labor-intensive work. Known for clear communication, reliability, and strong problemsolving skills. Brings a proven ability to connect with customers, maintain safety standards, and adapt quickly in demanding environments.

Core Strengths

Customer service excellence

Sales & upselling

Relationship building

Conflict resolution

Heavy equipment operation

Construction labor & site safety

Fast learning & adaptability

Team collaboration

Professional communication

Professional Experience

Construction Laborer / Equipment Operator Upland, CA • July 2026-Current

Operated water truck and roller safely and efficiently on active construction sites.

Performed labor work including site prep, cleanup, material handling, and assisting trades.

Followed strict safety protocols and maintained awareness in highrisk environments.

Demonstrated reliability, physical stamina, and strong teamwork under tight deadlines.

Front Desk / Customer Support — LACCD/LATTC Basic Needs Program Los Angeles, CA • March 2026-June 2026

Greet and assist students daily, providing clear explanations of services and resources.

Maintain a supportive, professional environment while managing high foot traffic.

Resolve questions quickly and accurately, improving overall student satisfaction.

Demonstrate strong communication and service skills transferable to sales roles.

Education

Los Angeles Trade Technical College (LATTC) Power Lineman Program — AS current process

Cerro Coso Community College / AA Degrees completed (2025)

Skills

Customer engagement

Sales conversations

Active listening

Heavy equipment operation (water truck, roller)

Construction labor & safety

Problem-solving

Time management

Bilingual: English & Spanish (if applicable)

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