Administrative Assistant or Coordinator

NICOLE KREPS

Fort Myers, FL 203-***-**** *******@*****.***

linkedin.com/in/nicole-kreps

PROFESSIONAL SUMMARY

Administrative and operations professional with experience in healthcare services, pharmacy intake, and Yale research coordination. B.S. in Biology with strengths in records management, staff scheduling, client support, and research documentation. Recently relocated from Connecticut and now based in Fort Myers, available immediately.

CORE COMPETENCIES

Administrative support • Front desk and client intake • Calendar and shift scheduling • Data entry and file verification • Records management • Confidential information handling • Insurance billing support • Staff training • Inventory control • Customer service

Technology: Microsoft Excel, Word, Outlook, Teams, PowerPoint; REDCap, NVivo, Covidence; Zoom; point-of-sale (POS) systems

PROFESSIONAL EXPERIENCE

Administrative & Research Coordinator ACCESS Lab, Yale School of Medicine

New Haven, CT / Remote 2024–Present

Track qualitative and quantitative research data supporting medical intervention development.

Organize and code sensitive research transcripts for analysis; maintain confidential records.

Review and edit manuscripts as a coauthor in preparation for journal submission.

Server & Bartender Gabriele Ristorante

Orange, CT 2023–2026

Handled high-volume POS transactions and cash reconciliations during peak service hours.

Coordinated with staff and management to respond to customer needs under time pressure.

Dining Services Manager Masonicare

Wallingford, CT 2020–2023

Coordinated daily workflows, shift schedules, and resources across independent living, assisted living, and memory care settings.

Supervised and trained staff while following state health guidelines and scheduling requirements.

Updated electronic dietary records and client profiles; maintained logs for audit requirements.

Pharmacy Technician Walgreens Pharmacy

Short Hills, NJ 2005–2009

Processed prescription information under pharmacist supervision and checked entries against inventory records.

Handled customer intake, resolved third-party insurance billing discrepancies, and protected sensitive information.

EDUCATION AND RESEARCH SKILLS

Bachelor of Science in Biology Seton Hall University August 2025

Senior capstone: Analyzed genetic markers associated with alcohol use disorder using genome-wide association study (GWAS) research. Advisor: Dr. Jacqueline Tanaka, Yale University.

National Science Foundation REU STEM research participant at Yale University in consecutive years.

Additional coursework CT State Community College 2023–2026

Microbiology, Anatomy & Physiology, Statistics, Public Health & Addiction, Business Management. Phi Theta Kappa National Honor Society.

Academic and research foundation: Scientific literature review, research documentation, quantitative and qualitative data organization, transcript coding, and PRISMA framework familiarity.

CERTIFICATIONS

Basic Life Support (BLS/CPR) American Heart Association Valid through June 2028

Human Subjects Research CITI Program, Yale University

HIPAA Information Protection Certification

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