Client Support & Field Services Specialist

Nesta Anthony Salazar

*** ******** **, **********, ** 15086

**********@*******.*** 678-***-****

Objective:

Empathetic and adaptable professional with strong communication and problem-solving skills dedicated to assisting clients in achieving personal goals. Proven ability to implement effective support strategies and collaborate with teams to enhance client well-being and contribute to organizational mission.

Education:

Triton Community College, River Grove, IL

High School Diploma, Oct 2013

Moberly Area Community College, Columbia, MO.

Associate of Arts Degree, Sep 2023

GPA: 3.5/4.0

• Relevant coursework: Communication, Humanities & Fine Arts, Social & Behavioral Science, Biology & Physical, Sciences, and Mathematics.

University of Missouri, Columbia, MO.

Bachelor of Arts Degree in Psychology, Dec 2025

GPA: 3.4/4.0

• Minor: Psychology

• General Psychology, Exploring Psychology Careers, Introduction to Statistical Reasoning, Research Methods in Psychology I-II.

Work Experience:

Oil States Piper Valves, Oklahoma City, OKC Sep 2016 - Jun 2019

Valve Technician

• Communicate activities with cross-functional teams.

• Ensure seamless workflow and adherence to the company’s protocols.

• Maintain rigorous adherence to safety protocols.

• Contribute to the culture of zero incidents in a hazardous environment.

• Operate a variety of heavy equipment, including common manual, pneumatic, and hydraulic hand tools.

Heath Consultant Inc, Houston, TX June 2016- Sep 2016

Field Technician/Leak Survey

• Communicate activities with the cross-functional team, ensuring seamless workflow and adherence to protocols.

• Continuous walking and working outdoors in varying weather conditions.

• Documentation of work done and hours worked.

• Problem solving.

Lowe’s Home Improvement, Chicago, IL Jun 2014- Jun 2016

Facility Associate

• Provide customer assistance.

• Comply with the company’s safety standards.

• Communicate and coordinate with vendors.

• Use critical thinking and problem-solving skills for efficiency and safety.

• Use a computer to document all work.

IAL Engineering Ltd San Fernando Trinidad & Tobago. Sep 2009- Jun 2012

Valve and Instrument Technician / Supervisor

• Diagnose and troubleshoot technical and mechanical issues to find and implement solutions.

• Ensure timely and efficient completion of work and projects.

• Maintain a detailed log of work, including installation and repairs.

• Collaborate with other departments and help the sales team when needed.

• Ensure all work is completed according to safety protocols and company standards.

Honors And Awards:

•Phi Theta Kappa (PTK) Honor Society in academic excellence and scholarship.

Leadership And Volunteer Work:

• Mentor underrepresented medical students.

• Volunteer: The Food Bank for Central &Northeast Missouri.

• Volunteer: Court Appointed Special Advocate (CASA)

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