Executive & Program Assistant Support

VICKIE MARLENE HASTMAN

Bridgeport, West Virginia 304-***-**** *************@***.***

PROFESSIONAL SUMMARY

Highly organized administrative and program management professional with 30 years of experience with the Federal Bureau of Investigation (FBI). Extensive experience managing calendars, coordinating meetings and travel, working daily in Microsoft Teams and Outlook, handling sensitive and confidential information, tracking deadlines and action items, preparing correspondence and documentation, conducting research, and supporting multiple priorities simultaneously. Known for discretion, attention to detail, follow-through, sound judgment, and the ability to anticipate needs and keep work moving with minimal supervision. Recently retired from federal service and seeking a fully remote Executive/Personal Assistant position.

CORE SKILLS

Executive & Administrative Support Calendar Management Microsoft Teams Microsoft Outlook Meeting Scheduling & Coordination Travel Coordination Email & Written Correspondence Task & Deadline Management Research & Follow-Up Confidential Information Document Organization Records Management Action Item Tracking Stakeholder Communication Meeting Preparation Problem Solving Prioritization SharePoint Jira Virtual Collaboration

PROFESSIONAL EXPERIENCE

FEDERAL BUREAU OF INVESTIGATION (FBI) - Clarksburg, WV Management and Program Analyst / Management Assistant 30-Year Federal Career Retired August 2026 Provided high-level administrative, operational, and program support within the FBI's Criminal Justice Information Services Division in a fast-paced environment requiring exceptional accuracy, discretion, and follow-through.

• Used Microsoft Teams and Microsoft Outlook daily to manage calendars, schedule and coordinate meetings, communicate with colleagues and stakeholders, and support day-to-day operations.

• Coordinated meeting invitations, calendar availability, scheduling changes, virtual meetings, and follow-up activities involving multiple participants and priorities.

• Managed competing priorities and proactively tracked outstanding tasks, deliverables, action items, and due dates to ensure timely completion.

• Handled sensitive and confidential information in accordance with strict federal security, privacy, and records-management requirements.

• Prepared, reviewed, organized, and maintained correspondence, reports, spreadsheets, program documentation, records, and administrative materials.

• Communicated professionally with federal, state, and local law enforcement and criminal justice officials, contractors, program personnel, and leadership.

• Conducted research, gathered information, responded to data calls, and compiled information needed for management decisions and program activities.

• Maintained organized electronic files and collaborative workspaces using SharePoint and secure systems; used Jira to track work and project-related information.

• Worked independently, identified issues requiring attention, and took appropriate action without requiring continual direction.

CONTRACT & PROGRAM SUPPORT

• Served as a Contracting Officer's Representative (COR), overseeing contractor performance, deliverables, documentation, compliance requirements, personnel changes, and invoice processing.

• Reviewed and processed invoices through the Invoice Processing Platform (IPP), ensuring supporting information was accurate and complete.

• Maintained records related to contractor hires and removals, deliverables, budgets, performance documentation, and program requirements.

• Supported budget formulation and acquisition activities and coordinated with contracting personnel and program stakeholders.

• Assisted with statements of work, contract line items, evaluation criteria, and other acquisition-related documentation.

• Supported FBI information-sharing programs including LEEP, N-DEx, Virtual Command Center (VCC), and JusticeConnect.

• Served as a LEEP Membership Coordinator, reviewing information, resolving discrepancies, documenting decisions, and communicating with applicants and stakeholders. EXECUTIVE TRAVEL & MEETING COORDINATION

• Coordinated complex travel arrangements for more than 100 federal, state, local law enforcement, and criminal justice officials participating in Advisory Policy Board meetings held approximately six times annually throughout the United States.

• Arranged flights, hotels, schedules, and travel logistics and handled changes when plans shifted.

• Prepared cost comparisons and ensured travel arrangements complied with applicable policies and requirements.

• Coordinated with travelers, meeting personnel, hotels, and other stakeholders to resolve scheduling and logistical issues.

TECHNOLOGY

Microsoft Teams - Extensive/Daily Use Microsoft Outlook & Calendar - Extensive/Daily Use Microsoft Word Microsoft Excel Microsoft PowerPoint SharePoint Jira Virtual Meeting Platforms Secure Federal Information Systems Quickly learns new software, collaboration platforms, and organizational systems. EDUCATION

Bachelor's Degree in Business Administration Fairmont State College - Fairmont, WV 1991–1996 ADDITIONAL QUALIFICATIONS

• Available to work remotely from West Virginia with full overlap during U.S. Eastern Time business hours.

• 30 years of experience in an environment requiring confidentiality, discretion, professionalism, and sound judgment.

• Strong written and verbal communication skills with exceptional attention to detail and follow-through.

• Comfortable working independently, managing changing priorities, and coordinating across multiple teams and geographic locations.

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