Custodian:
Gateway Technical Collage
Racine Youthful Correctional
Facility
Racine, WI
************@*****.***
Wauwatosa, WI 53226
Skills
• Personal care assistance
• Patient care management
• Assistance with daily living
• Meal planning
• Meal service
• Dining assistance
• Patient mobility assistance
• First aid and safety
• Compassionate support
• Emotional support
• Compassion and empathy
• Behavioral management
• Behavior redirection
• At-home care instruction
• Time management
• Team collaboration
• Flexible availability
• Active listening
Verbal and written
communication
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• Empathetic communication
• Conflict resolution
• Problem-solving
• Social interaction
• Dependable and responsible
• Adaptability and flexibility
• Housekeeping tasks
• Incident reporting
• Weight management
• Relationship building
Education And Training
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Home &Heart Health Care - Caregiver
Milwaukee, Wisconsin
04/2024 - 06/2026
Zoe Britton-King
Summary
Experience
• Assisted with bathing, grooming, and dressing in client homes.
• Prepared meals following diet plans and client preferences.
• Provided personal care support for Home & Heart Health Care clients.
• Monitored medication schedules and reminded clients about doses. Supported mobility, transfers, and safe walking throughout home environments.
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• Documented daily care notes and reported changes to supervisors.
• Offered companionship and emotional support during home visits.
• Mentored new caregivers on Home & Heart Health Care routines.
• Supported bathing, dressing and personal care needs. Maintained clean and well-organized environment for client happiness and safety.
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Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
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• Improved patient outlook and daily living through compassionate care. Prepared meals according to dietary requirements and assisted with feeding when necessary.
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Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
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Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
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• Laundered clothing and bedding to prevent infection. Respected the rights of each individual client while maintaining confidentiality of all personal information.
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Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
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Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
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Encouraged residents to participate in activities of daily living to enhance personal dignity.
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Administered prescribed medications on a timely basis following care plan instructions.
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• Followed care plan and directions to administer medications. Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
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Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
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• Scholarship Recipient
Relevant Coursework and
Training Programs:
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Participated in the University's
Mentorship Program
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• Ranked in Top 10% of class
Certifications
• Custodian
Toppers Pizza Inc. - Assistant Manager
Wauwatosa, WI
06/2021 - 02/2024
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
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Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
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Aided with mobility and independence for disabled individuals and continually monitored safety.
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• Followed safe lifting and transferring techniques to transport residents. Drove clients to shop for groceries, attend doctor appointments and run errands.
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Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
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Monitored vital signs and medication use, documenting variances, and concerning responses.
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• Reported concerns to nurse supervisor to promote optimal care. Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
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• Accompanied clients to social events such as movies or plays. Ensured compliance with all applicable laws, regulations and standards governing home health care services.
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Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
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Worked closely with clinical staff to support therapeutic and behavioral plans.
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Participated in team meetings regarding client progress or concerns raised by family members.
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Developed plans for respite care when needed based on availability of family members or other caregivers.
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Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
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• Coordinated transportation services for clients when necessary.
• Assisted clients with maintaining good personal hygiene.
• Helped clients get in and out of beds and wheelchairs.
• Built strong and trusting rapport with clients and loved ones. Monitored health and well-being of clients and reported significant health changes.
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Organized oral medications for clients following dosage and schedule requirements.
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• Recorded client status progress and challenges in logbooks and reports. Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
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• Maintained detailed records of services performed on clients. Contacted medical providers on behalf of clients to follow up on appointments.
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• Monitored clients' activity levels and helped prevent sedentary behavior.
• Managed daily shift operations for Toppers Pizza dining room and kitchen
• Coordinated crew schedules, breaks, and shift coverage at Toppers Pizza Trained team members on pizza prep, service standards, and safety procedures
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Monitored order accuracy through POS system and customer service follow- up
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• Oversaw food preparation, sanitation, and quality checks during peak service Family Dollar - Stocker
Controlled inventory levels, stock rotation, and supply orders for Toppers Pizza
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Resolved guest concerns and supported smooth service across restaurant floor
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• Enforced company policies and coached staff on workplace expectations
• Managed customer service inquiries and complaints in a timely manner.
• Supervised daily operations including scheduling shifts, assigning duties.
• Maintained up-to-date knowledge of company products and services. Monitored employee attendance records, timekeeping, and payroll information.
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• Ensured compliance with safety regulations and company policies. Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
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• Resolved conflicts between team members in an effective manner. Collaborated with management on developing strategic plans for achieving business goals.
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• Coordinated with other departments to ensure smooth flow of operations. Organized training sessions for new hires to familiarize them with the workplace environment.
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• Developed a system for tracking inventory and ordering supplies as needed.
• Created reports on sales trends, inventory levels, and financial data.
• Established processes for monitoring customer satisfaction levels. Assisted in the development of operational strategies to ensure efficient and productive operations.
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Conducted regular performance reviews for employees to identify areas of improvement.
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Maintained accurate records of sales transactions using point-of-sale systems.
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Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
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Remained calm and professional in stressful circumstances and effectively diffused tense situations.
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• Delegated work to staff, setting priorities and goals.
• Recruited and trained new employees to meet job requirements. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
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• Reviewed completed work to verify consistency, quality, and conformance.
• Assigned work and monitored performance of project personnel. Interviewed prospective employees and provided input to HR on hiring decisions.
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• Produced thorough, accurate and timely reports of project activities. Evaluated individual and team business performance and identified opportunities for improvement.
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Planned and led team meetings to review business results and communicate new and ongoing priorities.
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Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
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Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
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• Proposed or approved modifications to project plans. Created and managed budgets for travel, training, and team-building activities.
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• Implemented quality control measures to uphold company standards. Milwaukee, Wisconsin
08/2018 - 02/2019
• Stocked Family Dollar aisles with merchandise from backroom deliveries.
• Rotated inventory to follow Family Dollar freshness and expiration standards.
• Faced shelves to keep Family Dollar sales floor organized.
• Unloaded freight and sorted products for Family Dollar stockroom storage. Checked product dates and removed damaged items from Family Dollar shelves.
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• Replenished displays and endcaps with seasonal Family Dollar merchandise.
• Assisted customers with product locations across Family Dollar store aisles.
• Maintained clean stock areas and organized Family Dollar inventory supplies.
• Stocked shelves with newly arrived products.
Stocked shelves with new merchandise and checked for outdated or damaged items.
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Maintained neat, safe and orderly workspace to prevent accidents and injuries.
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• Lifted materials of varied weights on regular basis.
• Faced products on shelves and displays to meet company policies. Provided customer service by answering questions about product location, price and availability.
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• Maintained a neat, clean and orderly warehouse environment at all times.
• Organized storage areas for efficient use of space.
• Arranged merchandise in an attractive manner to promote sales.
• Ensured that all products were labeled properly before stocking the shelves. Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
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Removed outdated products from shelves in accordance with company policy.
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Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
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• Inspected stock for damage or defects and reported issues to management.
• Participated in physical inventories of stock on hand periodically. Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
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• Monitored expiration dates of perishable items to ensure freshness.
• Sorted returned merchandise for restocking or disposal.
• Updated product labels to reflect accurate pricing. Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
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• Palletized merchandise for easy movement to sales floor locations.
• Assisted with store displays and window dressing as needed. Maintained accurate inventory records through manual systems and and or computerized databases.
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• Recorded quantity, type and value of materials or items received. Completed documentation related to receiving, stocking, returns and other activities accurately.
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• Packed boxes for shipment using appropriate packing materials. Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
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• Verified pricing accuracy on shelves against invoices from vendors. Loaded trucks with outgoing orders according to shipping manifests provided by customers.
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• Processed returns quickly and accurately according to company policy. Coordinated with management to identify and resolve inventory discrepancies.
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WorkForce - Temp Worker
Milwaukee, Wisconsin
09/2018 - 01/2019
References available upon request.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
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• Packed and unpacked items, checking breakables before stocking on shelves. Demonstrated great teamwork skills with staff members involved in production and transport.
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• Stamped price tags on merchandise, referring to official price lists. Read orders to obtain item numbers and located merchandise in bins or on shelves.
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Printed accurate labels and applied to boxes, crates and containers prior to shipment.
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Recommended disposal of obsolete stocks to write off unsellable items from inventory.
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• Compared merchandise invoices to items actually received. Issued supplies, materials and products to team members based on information from requisitions.
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• Placed products on conveyors for final wrapping and shipment.
• Tracked outgoing orders to provide shipping status to customers. Supported WorkForce clients with general labor tasks and daily site preparation.
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Sorted supplies, materials, and equipment for assigned WorkForce work locations.
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• Loaded and unloaded shipments for WorkForce staffing assignments. Cleaned work areas and maintained safe conditions across WorkForce job sites.
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• Assisted team members with assembly, packing, and order handling tasks.
• Adapted quickly to changing duties across WorkForce temporary placements.
• Reported issues, delays, and supply needs to WorkForce supervisors. Organized office supplies and ensured adequate stock levels were maintained.
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• Maintained positive working relationship with fellow staff and management.
• Broke down boxes for garbage and recycling.
• Offered reception coverage to relieve staff during absences or breaks. Activities And Honors
• Basketball
• Book reading
• Drawing
• Writing
• Gaming
• Entrepreneurship
• Investment
• Banking
• Business & Finance
References