Business Intelligence & Data Operations Specialist

Stephen Collins

707-***-**** *******.**********@*****.***

www.linkedin.com/in/stephen-collins-it11

EDUCATION

California State Polytechnic University, Pomona Pomona, CA

● Bachelor's Degree- Computer Information Systems - Business Intelligence 2024 Napa Valley College Napa, CA

● Associate’s Degree - Business Administration 2022 PROFESSIONAL EXPERIENCE

JPMorgan Chase Bank St. Helena, CA

Associate Banker February 2025 - February 2026

● Connected clients to specialized bankers and OneChase solutions, identifying needs to drive financial wellness and deepen relationships.

Niagara Bottling Diamond Bar, CA

Information Technology Intern June 2023 - August 2023

● Developed and implemented standardized operating procedures for data cleaning to ensure data integrity.

● Enhanced transportation dashboards, significantly improving the efficiency of tracking materials. Andavi Solutions Mobile(Remote)

Website Migrator December 2022 - February 2023

● Migrated 250+ articles from multiple sites onto a new website, ensuring user-friendliness.

● Transferred content and media while optimizing articles for design and functionality. Meadowood Napa Valley St. Helena, CA

Pool Supervisor/In-Room Dining Server May 2019 – August 2019, May 2021 - Aug 2022

● Coordinated staff for food & beverage at a Forbes Fifteen-Star Resort (One of 13 in the world).

● Made complex recommendations for select food and beverage pairings from the greater Napa Valley region. Solage, Auberge Resort Collection Calistoga, CA

Pool Server April 2018 – August 2018

● Wait staff for food & beverage at a Forbes Five-Star resort pool from Michelin Star restaurant menu.

● Recommended select food and beverage pairings from the greater Napa Valley region. St. Helena High School Information Technology St. Helena, CA Computer Tester/Fixer (Intern Volunteer) November 2017 - June 2018

● Diagnosed, tested, and fixed over 300 separate computers.

● Assisted students and faculty with tech problems and aided coworkers in over 200 hours of service. LEADERSHIP & EXTRACURRICULAR EXPERIENCE

Google Data Analytics Certificate Online

● Developed expertise in web analytics, focusing on Google Analytics 4(GA4). June 2024 Phi Theta Kappa Honor Society Napa, CA

● Vice President for the Beta Beta Sigma Chapter,2021- 2022

● Played a key role in securing funding for digital signage at the school and led a community initiative that donated over 100 survival kits to the homeless.

Napa Valley College Baseball Napa, CA

● Pitcher and assisted the baseball team with details, stat tracking, and game management.2022 ADDITIONAL

Languages & Skills:

● Fluent in Spanish, proficient in Python, Java, and statistical business analytics(PowerBI & Tableau); advanced knowledge of Microsoft Office Suite.

Interests/Hobbies:

● Passionate about sports, fitness, and personal development, with regular engagement in CrossFit, yoga, and PC gaming.

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