Assistant Manager - Operations & Team Leadership

RODDELL MCCLAIN

769-***-**** • **************@*****.*** • Fayette, MS 39069

Authorized to work in the US for any employer Willing to relocate PROFESSIONAL SUMMARY

Results-driven Assistant Manager with nearly 7 years of experience in fast-paced restaurant, retail, and manufacturing environments. Proven expertise in team development, cost control, cash management, and operational efficiency. Skilled in leading teams, enforcing quality and food safety standards, and providing exceptional customer service. Holds a Bachelor's degree in Business.

WORK EXPERIENCE

Assistant Manager — Wingstop, Vicksburg, MS Nov 2025 – Feb 2026 Managed daily restaurant operations while ensuring strict compliance with company policies and food safety standards. Monitored product quality, speed of service, and facility cleanliness to consistently meet customer satisfaction goals. Supervised, coached, and motivated team members to foster a culture of accountability, teamwork, and productivity. Packer / Inspector — Portagrace Manufacturing, Hopkinsville, KY Aug 2025 – Nov 2025 Inspected finished metal trim and roofing products for defects, inconsistencies, and quality standards prior to shipping. Wrapped materials according to customer specifications and labeled packages for distribution. Loaded semi-trucks efficiently to ensure safe and timely order fulfillment for construction sites. Assistant Manager — Little Caesars Pizza, Hopkinsville, KY Oct 2024 – May 2025 Supervised and trained team members to improve output, guest service, and operational workflow. Managed inventory control, shift scheduling, and compliance with strict food safety regulations. Reduced product waste and enhanced efficiency through active coaching and continuous team performance monitoring. Department Supervisor — Ollie's Bargain Outlet, Jackson, MS Feb 2021 – Jan 2023 Supervised sales associates, delegated daily tasks, and provided ongoing support to maintain departmental goals. Tracked inventory levels and assisted with stocking, receiving, and display merchandising. Supported store-wide promotional changes, price updates, and visual display standards. PT Sales Associate — Advance Auto Parts, Natchez, MS Mar 2019 – Jan 2021 Managed front counter operations, answered customer inquiries regarding parts, and delivered auto parts to commercial accounts. Maintained clean, fully stocked sales floor displays and provided basic technical guidance on product selection. EDUCATION

Bachelor of Science in Business — Southern New Hampshire University (SNHU) Aug 2022 – Jan 2023 High School Diploma — Port Gibson High School, Port Gibson, MS Aug 2009 – May 2014 CORE SKILLS & COMPETENCIES

Management & Leadership:Operations Management, Store Management, Team Building, Employee Coaching, Performance Management, Scheduling

Operations & Sales: Retail Management, Restaurant Operations, Expense Control, Loss Prevention, Customer Service, Guest Relations

Inventory & Warehouse: Inventory Control & Optimization, Cash Handling, Warehouse Operations, Stocking, Quality Inspection Technical & Practical: Automotive Parts Sales, Mechanical Knowledge, Computer Operation, Food Safety Compliance Roddell McClain — Resume Page 1 of 1