Human Resources & Recruiting Intern

Janessa Carranza

Fresno, CA 559-***-**** *****************@*****.*** LinkedIn Business Portfolio SKILLS

• HR & Recruiting: candidate sourcing, resume screening, interview coordination, candidate records

• Technology: Microsoft Excel, Word, PowerPoint, Google Docs, Sheets, Slides

• Research & Analysis: survey research, Excel/Google Sheets analysis, data-driven recommendations

• Professional: customer service, communication, teamwork, training, organization, adaptability, problem-solving EDUCATION

California State University, Fresno Aug 2025 - May 2027 B.S., Business Administration - Human Resources Fresno, CA College of the Sequoias Aug 2023 - May 2025

A.S., Business Administration Visalia, CA

• GPA: 3.09

EXTRACURRICULAR

Hispanic Business Student Association (H.B.S.A.), Fresno State Feb 2026 - Present Member

RELEVANT COURSEWORK

Administration & Organizational Behavior Business Communications Business Law Information Systems Computer Concepts EXPERIENCE

Matriosh Aug 2026 - Present

Human Resources Intern

• Source and identify candidates for technical, operational, and creative roles using LinkedIn and job boards; review resumes and applications in Google Sheets and shortlist qualified candidates, enabling the hiring team to advance multiple applicants to interview stage each month

• Support initial phone and video interviews by scheduling via Google Calendar and conducting Zoom calls; coordinate interview logistics between candidates and senior management, ensuring a smooth interview process and timely feedback

• Maintain recruitment databases and candidate records in Google Sheets while supporting hiring activities for key roles, including co-founders and advisors; this organization improves data accessibility for the hiring team

• Assist with various HR and recruiting tasks such as drafting job descriptions in Word, updating onboarding checklists, and tracking candidate progress in Google Sheets, gaining hands-on experience across the candidate lifecycle and contributing to consistent recruitment operations Raising Cane's Jun 2023 - Present

Crewmember, Certified Trainer & HIPO Crew Member

• Process cash and card transactions accurately using the POS system while following cash-handling procedures, supporting efficient checkout operations and reducing customer wait times

• Earned recognition as a customer-service specialist and was selected as a High Potential (HIPO) Crew Member for consistently delivering reliable service, handling customer inquiries effectively, and contributing to higher satisfaction scores

• Train new employees on operational procedures using Google Docs guides, clearly communicate expectations, model best practices, and support team success, which speeds up onboarding and improves overall shift performance Every Neighborhood Partnership Sep 2026 - Present

Literacy mentor Fresno, CA

• Work one-on-one with students across different grade levels to improve literacy skills and build reading confidence

• Assess each child's reading level and create individualized support to help them reach grade-level goals

• Adapt teaching approach to each student's needs, making learning engaging and accessible for different ages and abilities PROJECTS

Visitor Experience Marketing Project Mar 2026 - May 2026 Shinzen Friendship Garden

• Collaborated on survey and market research, analyzed visitor feedback in Excel/Google Sheets, and developed recommendations to improve communication, accessibility, outreach, and visitor engagement.

• Presented data-driven recommendations to garden staff using PowerPoint; project work strengthened research, analysis, teamwork, and professional presentation skills.

Organizational Behavior Case Project 2026

Valley Lahvosh

• Worked with a student team to evaluate business improvement opportunities and proposed a points-based customer rewards program designed to strengthen loyalty while preserving the company's culture and tradition.

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