Administrative & Payroll Specialist
Resume:
S
ADMINISTRATIVE / PAYROLL PROFESSIONAL
*********@*****.***
Customer-focused administrative and payroll professional with 12+ years of experience supporting employees, resolving detailed inquiries, maintaining confidential records, and navigating multiple systems including ADP Workforce Now, Oracle, SharePoint, QuickBooks, Microsoft Office apps and Google Calendar. HubSpot CRM, Skilled in phone and email communication, issue resolution, data accuracy, and cross-functional support with HR, Finance, and account management teams.
Education WORD PROCESSOR SPECIALIST
Texas School of Business 1990
Work PAYROLL CLERK
Danos LLC 2025-2026
Managed digital file management for weekly timecards of 500+ employees, ensuring 100% precision and data integrity within ADP Workforce Now.
Executed process improvement by verification of discrepancies in payroll files, enhancing organizational efficiency and data accuracy. Supported internal communication as the primary point of contact for complex inquiries, resolving issues related to taxes and 401(k) contributions.
Collaborated with HR and Finance teams to develop streamlined procedures for remote operations and administrative support tasks. PAYROLL SPECIALIST
Wood PLC 2013-2025
Coordinated project tracking for 550+ employee timecards in Oracle, ensuring compliance with corporate policies and remote workflow standards.
Spearheaded data reporting and auditing of new-hire onboarding coordination information to ensure accurate, centralized tracking. Managed digital asset organization by uploading payroll expense backups to SharePoint, reducing internal communication silos. Troubleshot timekeeping and administrative inquiries via virtual communication channels to maintain high employee satisfaction rates. Sara Strempel
Skills Administrative & Virtual Support: Microsoft Office Suite, Google Workspace, Calendar Management, Virtual Scheduling, Virtual Office Management, Remote Operations
Digital Management & Operations: Digital File Management, Process Improvement, Project Tracking, Data Reporting, Onboarding Coordination, Vendor Management
Technical Platforms: ADP Workforce Now, Oracle Database, Beeline, HubSpot CRM, QuickBooks, SharePoint collaboration, Ceridian Payroll Systems, FileMaker Pro, Adobe Acrobat Editing
Languages: Spanish
References CRYSTAL FORTNER 832-***-****
Payroll Manager, Wood PLC
AARON RODRIGUE 985-***-****
Payroll Manager, Danos LLC
OFFICE MANAGER/ADMINISTRATIVE ASSISTANT
Budget Blinds 2007-2013
Facilitated seamless business operations through calendar management and virtual scheduling for sales and installer teams via Google Workspace.
Managed vendor management tasks and financial data entry in QuickBooks to maintain accurate digital records and process payments. Supported administrative coordination by drafting digital correspondence and creating standardized office forms to improve remote workflow.
Collaborated with external stakeholders to troubleshoot product inquiries and confirm virtual service appointments to ensure high customer feedback scores.
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