Jennifer Eve Chapa · Page * of *
JENNIFER EVE CHAPA
Executive & Administrative Support · Document Control · Project Coordination · Operations · Texas Notary Public Houston, TX 77003 · 346-***-**** · ***********@*****.*** · LinkedIn · Notary Commission expires September 27, 2027 PROFESSIONAL SUMMARY
Document-control, operations, and executive-support professional with 10+ years assisting C-level leaders and project teams in energy, engineering, title, logistics, and education. Manages confidential records, executive calendars, SharePoint repositories, stakeholder coordination, and deadline packages. Improves intake, version control, accuracy, and cycle time by 15–30%. Qualia Certified User and Commissioned Texas Notary Public. B.S. in Interdisciplinary Studies, Communication minor, University of Houston–Downtown (2026). PROFESSIONAL EXPERIENCE
Freelance Document Specialist May 2026 – Present
Independent
• Proofread, format, and deliver document-control and editing packages on deadline; maintain a 5-star client record.
• Apply version-control and formatting standards so clients receive consistent, submission-ready files. Substitute Teacher February 2026 – Present
Spring Branch ISD (ESS)
• Provide instruction and classroom management across K–12 assignments; receive repeat campus requests.
• Serve as first point of contact under pressure and follow curriculum, assessment, and campus protocols. Quality Document Specialist (Contract) July 2025 – October 2025 Integra Mission Critical
• Administered ISO-aligned repositories with revision control, checklists, and a single source of truth for engineering records.
• Built SharePoint and Google Forms intake that improved response efficiency 15% and tracking accuracy 30%.
• Coordinated quality, engineering, and field teams on deadline packages and confidential technical filings. Resource Coordinator (Contract) February 2025 – May 2025 TC Energy
• Coordinated inspections, stakeholders, and documentation with project managers, engineers, and contractors.
• Built stakeholder databases and automated request forms that reduced response time and improved team efficiency 15%.
• Supported scheduling, resource tracking, and reporting in Microsoft Project, Excel, Teams, Workday, and Access. Project Coordinator February 2023 – December 2024
Benchmark Engineering
• Managed multi-project calendars in Microsoft Project and Primavera P6 and improved scheduling accuracy 30%.
• Prepared meeting notes, client and regulatory packages, and follow-up communications across concurrent jobs.
• Maintained package completeness and on-time operations under tight regulatory deadlines. Executive Assistant to President / CEO August 2021 – January 2023 Patten Title Company
• Served as primary contact for the President/CEO; managed calendars, meetings, and confidential inquiries.
• Designed a centralized document database that improved retrieval of closing and operations packages.
• Prepared premium, escrow, and operations reports in Excel and SAS; Qualia Certified User for closing workflows. Executive Assistant to CFO / Administrative Manager August 2020 – January 2021 CEVA Logistics
• Supported finance leadership with calendars, reporting, payroll records, and confidential information.
• Recovered unused travel spend through account reviews (15% cost reduction) and coordinated training and inventory systems. Executive & Personal Assistant to Chairman / CEO September 2018 – January 2020 The Plank Companies, Inc.
• Managed executive calendars, domestic and international travel, and logistics for leadership and partners.
• Streamlined administrative systems and databases to resolve inquiries and track performance more quickly. Executive Assistant to CEO March 2013 – September 2018 Ballard Exploration Company, Inc.
• Supported the CEO with confidential correspondence, multi-department coordination, and executive materials.
• Led the company-wide “Going Digital” records initiative for Land and Revenue, including file centralization and version control.
• Assembled finished packages from multiple departments and handled sensitive information with discretion. CREDENTIALS & EDUCATION
• Commissioned Notary Public, State of Texas — expires September 27, 2027
• Qualia Certified User — Qualia Labs, Inc. (issued September 22, 2021)
• Texas Society of Professional Engineers (TSPE) Member — since 2021 (certificate May 2023)
• American Society of Civil Engineers (ASCE) Student Member — S.M.ASCE, elected May 2023
• B.S. Interdisciplinary Studies, Minor in Communication — University of Houston–Downtown (2026) Selected coursework: Budgeting for Administration; Human Resources Administration; Decision Making Skills; Communication and Leadership; Communication in Conflict; Theory & Practice of Interviewing; Business & Technical Report Writing; Documentation and Manuals; Intercultural Communication
• A.S. Biology — San Jacinto College
Jennifer Eve Chapa · Page 2 of 2
JENNIFER EVE CHAPA
CORE SKILLS
Executive & Administrative Support
• C-level calendar, meeting, and travel coordination
• Confidential correspondence and records handling
• Executive briefing and meeting-package preparation
• Inbox triage and priority management
• Expense, payroll-record, and travel-spend support
• Board, client, and partner point-of-contact
• Discretion with sensitive and regulated information
• Notary and closing-package support (Qualia)
• Cross-functional communication with leadership
• U.S. work authorized; background-check eligible
Resource Coordination & Operations
• Stakeholder, contractor, and inspection coordination
• Multi-project scheduling (Microsoft Project, P6)
• Resource tracking and surge-coverage planning
• Action-item closeout and work routing
• Status reporting to project and operations leads
• Database and intake-form build-out
• Deadline management across concurrent jobs
• Training, inventory, and office-systems support
Documentation & Records
• Version control and ISO-aligned repositories
• SharePoint and electronic document tracking
• Required-versus-provided documentation review
• Meeting notes, follow-up, and package assembly
• Controlled procedure and training-record files
• Discrepancy follow-up with operations
• Proofreading, formatting, and final-package QA
• Weekly and leadership status reporting
Tools & Platforms
Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, Visio, Project) · SharePoint · Google Workspace / Forms · Primavera P6 · Workday · Qualia · SAS · Access · Oracle · QuickBooks · Procore