Customer Service Professional

Kristen Reynolds

Richmond, KY

Professional Summary

Reliable and hardworking professional with experience in event security, leadership, customer service, photography, and food service management. Known for learning quickly, staying calm under pressure, and providing excellent customer service. Strong communication skills with the ability to adapt to fast-paced environments. Work Experience

Seasonal Event Staff/Security

Sentry Event Services/BCM Security Inc. Lexington, KY May 2025 to Present

• Security for different events based on my availability and preferences.

• Search bags at main gate.

• Manage and monitor crowd.

• Travel within Kentucky and to other locations when opportunities become available. The most recent position was held at The Railbird Festival in Lexington, KY.

Periodontal Surgical Dental Assistant

Dr. Homing Kim, DDS - Periodontics & Dental Implants Lexington, KY June 2026 to July 2026

• Assisted the periodontist during surgical and non-surgical periodontal procedures.

• Prepared and sterilized surgical instruments and procedure trays.

• Maintained a sterile field and followed OSHA and infection control protocols.

• Assisted with patient care before, during, and after procedures, including post-operative instructions. Photographer/Videographer

LiveWire Entertainment Lexington, KY

June 2025 to May 2026

• Captured high-quality, creative photos and videos of individuals and events, including birthday parties, karaoke nights, and other social gatherings, using a smartphone to produce professional, engaging visuals.

•Edited and showcased visual content on websites and social media, strengthening marketing efforts, audience engagement, and brand presence.

Cafeteria Associate (Temporary Assignment)

People's Plus, Inc. / Toyota Motor Manufacturing Georgetown, KY November 2025 to April 2026

• Prepared and served meals in a high-volume cafeteria.

• Maintained food safety and sanitation standards.

• Worked efficiently in a fast-paced team environment. Assistant Manager

Jet's Pizza Lexington, KY

October 2024 to June 2025

• Supervised daily restaurant operations and team members.

• Prepared and cooked food while ensuring quality and food safety standards.

• Trained and coached new employees.

• Managed cash handling, deposits, and the POS system.

• Resolved customer concerns and maintained excellent customer service. Assistant Manager

Subway Lexington, KY

September 2023 to October 2024

• Supervised daily restaurant operations and staff.

• Prepared food, baked bread, completed daily prep work, and made sandwiches to company standards.

• Managed inventory and restocked supplies.

• Trained new employees and ensured food safety compliance.

• Delivered excellent customer service in a fast-paced environment. Stay at Home Parent

Home Richmond, KY

February 2013 to September 2023

• Managed household schedules, budgeting, appointments, and daily operations.

• Homeschooled my children, developing lesson plans and supporting their academic progress.

• Coordinated extracurricular activities, medical appointments, and family logistics.

• Strengthened organizational, communication, multitasking, and problem-solving skills. Cake Decorator

Kroger Lexington, KY

July 2011 to February 2013

• Decorated custom cakes and pastries with precision and attention to detail.

• Prepared baked goods while maintaining quality and attention to detail.

• Assisted customers with cake orders and design selections.

• Maintained food safety, sanitation, and inventory standards. Education

General Studies (High school diploma)

Sanger High School Sanger, CA

Skills

Inventory management Household management Baking Food safety sanitizing procedures Sterilization pouches Marketing Customer service Security Infection control Time management Attention to detail Training & development Communication skills Inventory control Food preparation Serving Budgeting Website management Cake decorating Appointment scheduling Cooking Photography Cash handling Patient care Homeschool experience Microsoft Office POS systems Videography OSHA Sterilization Host/hostess experience Organizational skills Leadership Dental assisting

Languages

English

Certifications and Licenses

Managers Food Handlers Certification

Food Handler Certification

Valid Drivers License

Additional Information

Authorized to work in the US for any employer

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