Lead Pharmacy Technician & Workflow Coordinator

Work experience

Lead Pharmacy Technician

CVS Health • Sandy Springs, GA

July 2023 to Present

• Lead and coordinate daily pharmacy workflow in a fast paced retail pharmacy.-Create and maintain technician schedules based on staffing needs and workflow demand.

• Train, mentor, and support new and existing pharmacy technicians.

• Delegate daily responsibilities and coordinate technician workflow.

• Prepare and process prescriptions accurately while following pharmacy safety standards.

• Resolve insurance rejections, prescription issues, and patient concerns.

• Manage medication inventory, ordering, cycle counts, returns, and out of stock medications.

• Communicate with pharmacists, healthcare providers, insurance companies and patients.

• Maintain patient confidentiality and compliance with HIPAA and pharmacy regulations.

• Provide patient service across pickup, drop off, drive thru, and production. Walgreens Pharmacy Technician

Walgreens • Atlanta, GA

January 2022 to June 2023

Clean medical equipment or facilities.

Enter codes or other information into computers.

Process medical billing information.

Prepare medications or medical solutions.

Maintain inventory of medical supplies or equipment. Enter information into databases or software programs. Enter patient or treatment data into computers.

Education

Biology (College)

Georgia Gwinnett College • Lawrenceville, GA

August 2026 to Present

EMS (College)

Atlanta Technical College • Atlanta, GA

January 2024 to May 2026

Pharmacy (Certificate of completion- pharmacy technician) Muhlenberg Jobcorps • Greenville, KY

April 2021 to November 2021

High school diploma

Cross Keys High School • Atlanta, GA

August 2011 to May 2015

Skills

Typing Medical Billing Medical Terminology Medical Coding Medical Office Experience Compounding Medications Medical Scheduling Insurance Verification Cash Handling Medical Records HIPAA Databases Pharmacy Technician Experience Tiffany Navarrete

+1-470-***-**** / *******************@*****.*** / Norcross, GA Certifications

PTCB Certification

November 2025 to November 2027

Pharmacy Technician Certification

November 2025 to November 2027

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