Entry level accounting, payroll, and human resources

Graciela Ponce

**** ******* ***** 312-***-**** Richmond, Texas 77469 ***********@*****.***

OBJECTIVE:

Motivated student currently completing coursework in payroll practice and management, seeking an entry-level payroll assistant position. Eager to apply foundational knowledge of data entry, record-keeping, and compliance to support accurate and timely company payroll operations.

SKILLS:

•Full cycle recruitment/ ATS QuickBooks 2018 Individual & small business

•E-Verify/Employment Authorization & 1-9 Full cycle of accounting Income tax returns

•Background checks (Federal & State) Financial statements PTIN

•HR & Payroll Policies and Guidelines General journal Printing Checks & 1099's

•HR & Payroll Policies and Guidelines Microsoft Office Suite Attention to detail

Intuit Professional ProSeries software

EDUCATION:

(Pursuing Certification), Professional Bookkeeping & Payroll with QuickBooks Online,

University of Houston Confer 11/2026

Master’s Degree in Accounting of Science, DeVry, Keller Graduate School

of Management 06/2014

Bachelors in Business Administration/ Management, University of Phoenix 06/2010

PROFESSIONAL EXPERIENCE:

Administrative Assistant/Human Resources Assistant 01/2025 — Present

CN Healthcare Inc. Missouri City, Texas

Prepare onboarding packages for nurses and healthcare attendants.

Assist applications from start to end of application process.

Provide orientation to new employees, and explain company policies.

Run monthly audits on licensure renewals, health screening, certifications, and credentials against state and federal standards prior to hire and current staff.

Maintain working knowledge of healthcare-specific and general employment laws, including HIPAA (patient data privacy), and OSHA (workplace safety and infection control).

Maintain employee records (soft and hard copies).

Run daily updates on current nurse’s and patient’s profiles.

Manage the department’s telephone center and address queries accordingly.

Certified Nursing Assistant/Care Provider 08/2025 — Present

Griswold Home Care Houston, Texas

Follow care plan/service plan as specify.

Observe and report any changes in the client’s mental, physical, or emotional condition or home situation to immediate supervisor in a timely manner.

Provide friendly companionship, socialization, conversation and emotional reassurance to the client.

Establish and maintain effective communication and a professional relationship with clients, family members, and co-workers.

Assist in meeting nutritional needs by providing meal planning and meal preparation.

Transport client to medical facilities, grocery stores, beauty salons, and other activities as requested.

Light housekeeping and laundering of linens and changing the bed.

Maintain confidentiality regarding client information.

BILINGUAL TAX PREPARER 01/2016 — 12/ 2024 GP Tax Specialist (Owner) Houston, Texas

•Prepared individual and small business income tax returns using Intuit Professional ProSeries software.

•Applied appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.

•Verified data input and totals, printed refund checks, made daily deposits, and generated & submit 1099s.

Train new employees when necessary.

Created IRS letters to resolve any income tax issues and request transcripts.

YOUTH CARE WORKER 06/2024 — 03/2025

Southwest Key Program’s Houston, Texas

•Ensured every unaccompanied child was safe, healthy, living in a clean, compassionate, and therapeutic environment.

•Passionate about making a difference in the lives of children.

•Assisted children in translation on their needs.

•Supervised and immediately reported incidents to the shift leader.

•Used SharePoint to document incidents.

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Remote) 10/2020 — 03/2022

KForce Inc. (Temp Agency) Tampa, Florida

Assigned to the Internal Revenue Service.

•Assisted with a high volume of inbound calls.

•Used a computerized system for tracking, to provide information to customers' questions/concerns.

•Ensured that appropriate actions were taken to resolve customer concerns and de-escalate situations involving frustrated/dissatisfied customers.

•Assisted/or walked customers through a step-by-step process to obtain the information they inquired.

•Maintain current knowledge of all changes in procedures to IRS Guidelines.

PAYROLL CLERK/HUMAN RESOURCES ASSISTANT 07/2016 — Nov 2017

Trusted Senior Specialists LLC Houston, Texas

•Prepared daily and weekly payroll adjustment reports for department supervisors for approval.

•Exported and adjusted employee hours in an Excel payroll spreadsheet, where hours, bonuses, commissions, retroactive time, and loans were calculated for payroll.

•Processed weekly and bi-weekly payroll and payments to outsourced agencies.

•Reconciled payroll discrepancies and resolved issues when required.

•Made daily deposits and distributed payroll checks/stubs.

•Stayed in compliance with state and federal labor laws.

•Assisted the manager in the interviewing process from setting up interviews to completion of the application.

•Screened applicants using the Applicant Tracking System (ATS).

•Corresponded with applicants via email, text, and phone.

•Gathered and entered essential new hiring paper work in the Human Resources Information System (HRIS).

•Performed daily/monthly audits on employee files, insurance licenses, 1-9 verifications, and background checks.

HUMAN RESOURCES ASSISTANT/BILINGUAL TAX PREPARER 12/2014 to — 06/2016

Capitol Tax Services Houston, Texas

Screened applicants using the applicant tracking system (ATS).

Assisted in the interviewing process from beginning to the completion of the application.

Corresponded with applicants via email, text, and phone regarding job applications, and

essential new hire paper work (E.g., 1-9, Tax Forms, Direct Deposit, etc...).

Ensured required documentation was received and reflected in the system.

Stayed in compliance with state and federal labor laws.

Performed weekly/monthly audits, including background checks, employee files, and 1-9 verifications.

Prepared individual and small business income tax returns using Intuit Professional ProSeries software.

Applied appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.

Created letters to the IRS to resolve any income tax issues and request transcripts for clients.

Verified data input and totals, printed refund checks, made daily deposits, and generated & submit 1099’s.

Trained new employees when required.

References Furnished Upon Request

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