Professional Receptionist and Administrator

CURRICULUM VITAE

Nadia Essop

Dear Hiring Employer

Immaculately presented individual with a warm personality combined with proficient knowledge and clerical duties. I am passionate giving an outstanding first impression to clients and visitors and contributing to the business’s positive reputation. Skilled at becoming an integral member of a reception team, with exceptional customer service skills and the ability to provide an effective reception and switchboard service. Dedicated to improving reception and administrative functions within the office environment. In my recent position, I maintained an exceedingly functional workspace while managing the reception area at E-Risk services. I have a knack for problem solving and work well independently and with little oversight.

Additionally, I am proficient in:

• Presenting a neat, organized, and professional area to clients.

• Maintaining security procedures for all visitors and employees.

• Managing written, in person and email correspondence. I am a self-starter and excel at managing visitors, multi-line phone systems and business correspondence. I am also deeply familiar with Microsoft Office software and adapt quickly to new programs. I hope to provide you with reliable and efficient reception services to support your business and client goals.

After reviewing my resume, I hope you will agree that I am the candidate that you have been looking for. I look forward to hearing from you soon. Kind regards

Ms. Nadia Essop

Mobile: +7(0) 81 702 2817

Email: *********@*****.***

EXPERIENCE:

E-RISK SERVICE (PTY) LTD

Administrator: January 2020- Current

Working for a Forensic Auditing company. Responsible for answering all incoming telephone calls, completing all administrative duties.

• Answer all incoming calls and emails and provide an appropriate response, passing them on to the relevant staff member as required.

• Greet visitors and direct them to the relevant area of the company.

• Respond professionally to all enquiries at the reception desk.

• Offer hospitality to visitors including making hot drinks.

• Maintain a tidy and clutter free reception area.

• Monitor stationary stock and reorder when required.

• General administration duties including photocopying, filling, etc. AU PAIR (General)

March 2016 – January 2020

• Organized the daily lives of children between the ages of 5-17. This included assisting with homework, transport, cooking meals, preparing for the following day, etc.

• Worked well with 3 different loving families, showing diversity in my character.

• It was a great way of discovering new cultures and meeting new people.

• Au pairing has thought me discipline, patience, tolerance, and empathy. AVON

Sales Representative: March 2013- January 2015

• Self-promotion and marketing by means of available marketing tools such as brochures and pamphlets.

• Made use of online marketing through social media, group chats and video tutorials.

• Provided ongoing assistance and guidance through prospective and frequent clients. HIRSCH’S

Sales Consultant: February 2016- October 2018

• Worked well in teams with other employees to make sure that products were available and in store.

• Sales orientated.

• Follow ups with the client to ensure that they were satisfied with the product.

• Generated new leads by meeting with consumers.

• Worked with the marketing department to develop new sales strategies.

• Also assisted in stock take monthly.

EDUCATION:

MANCOSA

Registered: 2024/06/24

Bachelor of Commerce in Human Resource Management.

(Current)

DAMELIN

Higher Certificate in office administration

Date Completed: 2024/06/04

Subjects:

Business communication

Human resource management

Marketing and public relations

Office management and administration 1A

End user computing

Office finance

Office management and administration 1B

Work integrated learning

SCE INTERNATIONAL- SOMATOLOGY COLLEGE OF EXCELLENCE (PTY) LTD 2013- 2014

• Qualification Title: National Certificate: Hairdressing SAQA Qualification ID: 65750

NQF Level: Level 02

Credits: 130

• Qualification Title: National Certificate: Hairdressing SAQA Qualification ID: 65749

NQF Level: Level 03

Credits: 120

• Qualification Title: National Certificate: Hairdressing SAQA Qualification ID: 65729

NQF Level: Level 04

Credits: 140

GLOBAL LANGUAGE TRAINING CERTIFICATE

(120 Hour Advanced TEFL/TESOL Course)

2020- 2020

Teaching English as a Foreign Language (TEFL)

Teaching English to Speakers of other Languages (TESOL) UNISA

Higher Certificate: Criminal Justice Date

completed: 2020/10/13.

Subjects:

Introduction to law

Forensic methods and techniques

Social dimensions of justice

Security principles and practices

Crime prevention principles for policing

Introduction to correctional science

Developing information skills for lifelong learning English for academic purposes

Introduction to Criminology (Crime, offenders, and criminal behaviour) VOORTREKKERHOOGTE HIGH SCHOOL

Matric (NQF Level 4):

2005- 2009 Subjects:

• English

• Afrikaans

• Mathematics

• Business Studies

• Consumer studies

• Computer application technology

REFERENCES

Mr Jamie- Floor Manager: Hirsch

Mr Essop - Director: E Risk Services (Pty) Ltd

Mrs Potgieter- Team Manager: Avon

References are available on request.

CONCLUSION

Thank you for showing an interest in my curriculum vitae. I hope to share my creativity and innovation whilst providing a service to your company.

Contact this candidate