March **** – Present
MANDEEP KAUR
Registered Health Care Aide (HCA)
Edmonton, AB 825-***-**** *******@*****.***
PROFESSIONAL SUMMARY
Compassionate, dedicated, and highly skilled Registered Health Care Aide (HCA) with over 10 years of international and Canadian experience spanning aged care, home care, dementia care, rehabilitation support, and medication assistance. Adept at delivering high-quality, client-centered personal care, managing complex mobility transfers, and collaborating with multidisciplinary healthcare teams. Proven track record of maintaining patient safety, dignity, and independence while efficiently managing daily care, meal support, and patient equipment maintenance. REGISTRATIONS & CERTIFICATIONS
Active Registrant – Alberta Health Care Aide Directory (College of Licensed Practical Nurses of Alberta - CLPNA) Protecting Patients from Sexual Abuse and Sexual Misconduct for HCAs – CLPNA Certified (2026) Medication Administration & Assistance Training
CORE SKILLS & EXPERTISE
Clinical & Personal Care: Personal Hygiene, Bathing & Grooming, Meal Preparation & Feeding, Bedpan Care, Bed-Making
& Room Maintenance
Mobility & Safety: Full & Standing Mechanical Hoists, Safe Transfers, Slide Sheets, Fall Prevention, Manual Handling Protocols
Equipment & Operations: Cleaning, Sterilizing & Assembling Medical Equipment, Care Supply Inventory Management Specialized Care: Dementia & Alzheimer’s Care, Gentle Persuasive Approaches (GPA), Physiotherapy Assistance, Speech Therapy Protocols
Soft Skills & Languages: Client Focus, Patience, Interpersonal & Oral Communication, Reliability, Teamwork Languages: English, Punjabi, Hindi, Urdu
PROFESSIONAL EXPERIENCE
Health Care Aide (HCA) – YYC Home Care Services, Edmonton, AB Deliver compassionate personal care, bathing, dressing, hygiene assistance, and routine daily living support to private home clients.
Prepare and serve meal trays, assist with feeding, supply and empty bedpans, and maintain clean, organized patient living environments.
Accompany clients on outdoor recreational activities and community outings to promote social engagement and mental well- being.
Safely clean, set up, and assemble medical care equipment while maintaining inventory of personal care supplies. Assist clients with customized mobility plans and safe transfers, adhering strictly to fall-prevention and safety protocols. Maintain precise daily clinical documentation and progress notes, reporting changes in health status immediately to supervisors.
Community Support Worker / Health Care Aide – Blessing Home Care and Group Home Ltd., Edmonton, AB
Administered and assisted with medications accurately in accordance with care plans, pharmacy guidelines, and regulatory standards.
Managed complex behaviors associated with dementia and progressive cognitive decline using gentle persuasive approaches and crisis-de-escalation techniques.
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December 2012 – March 2023
June 2018 – July 2020
Contributed actively to the development and execution of individualized client care plans and inclusive social activity programs.
Collaborated closely with interdisciplinary healthcare teams and family members to foster a safe, respectful, and transparent care environment.
Multi-Skilled Care Worker / Allied Health Assistant – Osborne Contemporary Aged Care, Perth, Australia
Provided comprehensive high-care, low-care, dementia, and palliative care support within a prominent multi-residential care facility.
Worked under licensed Physiotherapists to execute custom rehabilitative exercise programs, therapeutic routines, and mobility training.
Supported speech therapy programs by implementing targeted communication protocols and dysphagia feeding plans under professional supervision.
Safely operated standard mechanical lifting equipment (full hoists, standing hoists, slide sheets) for complex transfers. Conducted routine vital signs monitoring, tracking trends and accurately contributing data to resident wellness assessments. Multi-Skilled Care Worker (Part-Time) – Amana Living St George Aged Care Centre, Perth, Australia Delivered tailored, resident-centered personal care and assisted daily with basic Activities of Daily Living (ADLs) to preserve patient dignity.
Facilitated effective shift-to-shift communication through meticulous electronic documentation and structured verbal clinical handovers.
EDUCATION
Certificate IV in Allied Health Assistance (HLT43015) (Specialized: Physiotherapy & Speech Pathology Assistance) – Australia
Certificate III in Aged Care (CHC30308) & Certificate III in Community Care (CHC30208) – Australia Master of Arts (Punjabi Language) – India
PROFESSIONAL DEVELOPMENT
Incident Management & Mandatory Reporting Elder Abuse Prevention & Advocacy Infection Prevention & Control (IPAC) Workplace Health & Safety (WHS) & Fire Safety Hand Hygiene Best Practices Data Entry & Electronic Medical Records (EMR) Systems
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