Baseball Operations & Youth Engagement Specialist

DEVEN L. JONES

***** ******* ****** • Chicago, IL 60655 • ***********@*****.*** • 312-***-****

PROFESSIONAL SUMMARY

Dynamic and results-driven professional with a proven track record in baseball operations, youth engagement, and high-impact customer service. Adept at identifying gaps in digital strategy and transforming them into opportunities through creative campaigns, fan-centric content, and data-informed decision-making. Poised to help elevate a franchise’s marketing presence, strengthen fan loyalty, and drive measurable business results at the next level. Combines hands-on experience working directly with players, families, and fans with a deep understanding of the game’s culture and community impact. Recognized for exceptional communication, leadership, and organizational execution in fast-paced environments.

WORK EXPERIENCE

Chicago White Sox Youth Summer Camp 05/2023 –

Present

Instructor

● Lead and demonstrate baseball skills sessions to youth participants across the Chicago area.

● Deliver engaging baseball instruction that fosters player development, teamwork, and enthusiasm for the sport.

● Represent the White Sox brand while traveling to multiple camp locations, ensuring a high-quality experience for campers and families.

● Developed awareness of professional baseball operations through exposure to team-affiliated programming.

Pulman Summer Camp 06/2021 –

08/2021

Camp Counselor

● Mentored and supervised youth in daily activities, promoting teamwork, discipline, and confidence.

● Designed and led group activities that emphasized collaboration and personal growth.

● Cultivated leadership and communication skills in a dynamic, fast-paced environment. Walmart Supercenter – Chicago, IL 08/2021 – 05/2022 and 10/2023 – 03/2024

Sales Associate

● Delivered excellent customer service in high-volume retail settings.

● Facilitated smooth daily operations, including transactions, inventory support, and team communication.

● Assisted with training new hires and meeting front-end performance goals.

● Strengthened problem-solving and interpersonal skills applicable to fan engagement and ticket operations.

EDUCATION

Jackson State University – Jackson, MS

Bachelor of Business Administration, Marketing Concentration GPA: 3.1 VOLUNTEER EXPERIENCE

Jackson State University Baseball Team 08/2022 –

Present

● Supported team operations, practices, and events, building knowledge of collegiate-level baseball structures.

Jackson Students Water Crisis Advocacy Team 08/2022 – Present

● Delivered resources to students and local residents during city water shortages.

● Advocated for community needs while coordinating with team members to ensure timely support.

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