Ferne Chase
Professional, Courteous, a go getter
Concord, NC 28025
**********@*****.***
I am very loyal and always willing to go above and beyond Authorized to work in the US for any employer
Work Experience
Administrative Assistant
23rd Group – Charlotte, NC
Nov. 2025
I am the Administrative Assistant for this Facilities Management company. My responsibilities include: answering the phones, directing calls to proper team, getting info to share from Vendors, Mailing out checks weekly, keeping office informed of anyone out on PTO, keeping coffee machine stocked and cleaned, ordering supplies, assisting billed with check mailout weekly, assisting vendor relations with updating COI’s when necessary as well as running reports.
Pick Ticket Specialist/Receiving/Returns
Atlanta Flooring Design Centers, Inc. - Charlotte, NC September 2019 to Present
I was responsible for going into schedule pro and processing/creating new pick tickets for all orders when material was available. If material was not available, I was responsible for notifying the CSR and giving them the ETA. I kept all pick tickets updated three days in advance to ensure we were in good standing. I am also proficient in receiving and was responsible for training someone to take over that position for me when I was promoted. I also trained someone to take over doing the returns, but I filled in on those positions if needed.
Leasing Agent/asst manager
Senior Villages - Charlotte, NC
June 2016 to September 2019
I worked in the front office of this Senior Apartment complex. I greeted tenants and potential tenants, prepared leases, collected rents, entered payments in log sheets, prepared payments and placed in safe for Manager, showed apartments when one was available, answered phones, handed out information regarding our apartments and rental rates, collected applications and forwarded to Manager, did a walk through prior to move in and prior to move out with tenants, typed correspondence, kept files and leases updated Reservations/Wedding Coordinator
In the Smokies Cabins & Weddings
July 2011 to October 2015
I was one of two front office people as well as a wedding coordinator/Minister. I greeted guests, checked them in/out, collected payments, kept paperwork updated, kept files updated, did payroll when needed, did laundry when needed, cleaned/inspected cabins, when necessary, assisted with larger weddings, took care of any issues that might arise.
Manager
AAA ACCOMMODATIONS
October 2006 to November 2009
I Managed this 72-cabin resort and worked in the office as well. I oversaw the office, hiring and inspecting behind cleaners, laundry and maintenance. I inspected cabins, ordered supplies, collected payments and made bank deposits. I was responsible for owner billing and was the liaison between the cabin owners and company owner. I was
responsible for bringing on new properties, taking care of any issues, creating incentives to bring in more revenue and advertising.
Rental Agent
WILDFLOWER MT. RENTALS
August 2002 to October 2006
I was one of three front desk reservationists for this cabin rental company. Responsibilities included answering phone calls, mailing out information, ensuring cleaners and maintenance were sent to cabins as needed, and issues were taken care of in a timely manner.
Education:
HS Diploma
Certificate for completion of Office Occupations course