Administrative Assistant and Records Management

JOSHUA OLUWAGBEMI

York, ON 403-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Organized and detail-oriented Administrative Assistant with strong experience in office administration, records management, documentation, data entry, and client service. Proficient in Microsoft Office with excellent communication, time-management, problem-solving, and multitasking skills. Committed to providing efficient, accurate, and professional administrative support while maintaining confidentiality and meeting deadlines.

ADMINISTRATIVE AND TECHNICAL SKILLS

Office Administration & Administrative Support

Document Preparation & Management

Communication & Interpersonal Skills

Report Preparation

Policy & Procedure Compliance

Administration & Operations: Staff Supervision, Records Management, Client Intake, Electronic Document Management

WORK EXPERIENCE

Vast Financial Company Toronto, ON Administrative Manager 2024 – Present

Provide administrative staff members, directing daily workflow priorities and operational efficiency across office systems.

Oversee the processing and management of ~10 high-priority client records and complex file inquiries weekly, ensuring 100% data confidentiality and record accuracy.

Draft, edit, and review formal executive correspondence, reports, and compliance documentation using Microsoft Word, Excel, and Adobe Acrobat Pro.

Streamlined record-retention procedures and client filing workflows, reducing document retrieval times for internal staff.

Serve as primary liaison for clients and external stakeholders, providing clear communication and professional conflict resolution.

Think Dematt Residential Management I Toronto, Administrative Assistant 2021- 2024

Provide administrative and clerical support to property managers..

Handle tenant inquiries, complaints, correspondence, and customer service

Maintain accurate tenant, property, lease, and maintenance records.

Perform data entry, filing, scheduling, and database management.

Assist with lease administration, rent records, invoices, receipts, and payments

Maintain confidentiality, accuracy, organization, and professionalism in all administrative activities

Maintain accurate tenant, property, lease, and maintenance records.

Perform data entry, filing, scheduling, and database management.

University of Ibadan Nigeria, Assistant Registrar 2014 – 2021

Manage student records, admissions, registration, examinations, and graduation processes.

Liaise with senior management, faculty, departments, students, and external stakeholders.

Support university committees, meetings, policies, and governance activities

Prepare reports, correspondence, statistics, and official academic documentation

Draft, edit, and review formal executive correspondence, reports, and compliance documentation using Microsoft

Word, Excel, and Adobe Acrobat Pro

JOSHUA OLUWAGBEMI

York, ON 403-***-**** ***********@*****.***

Streamlined record-retention procedures and client filing workflows, reducing document retrieval times for internal staff.

Coordinate academic and administrative services in accordance with university policies.

EDUCATION

Immigration Case Manager Diploma 2025 – 2026

Herzing College – Toronto, ON

Practical Training & Casework: IRCC Application Forms, IRB & Refugee Claim Preparation, RAD Appeal Packaging, PRRA Applications, Procedural Fairness Letters (PFLs), Administrative Law, IRPA & IRPR Research, Legal Argument Drafting.

Master of Humanitarian Studies 2021 – 2023

University of Ibadan – Ibadan, Nigeria

Bachelor of Science-Business Administration

University of Ibadan – Ibadan, Nigeria 2006 – 2011

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