Customer Service & Lifeguard Server

MADELYNN BECK

*************@*****.*** 815-***-**** Roscoe, IL 61073

Summary —

Hardworking with proven relationship-building and time management skills in fast-paced environments. Successful

at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive

satisfaction and promote long-term loyalty.

Skills —

+ Customer service + Problem solving

* Order processing + Conflict resolution

+ Point-of-sale systems + Order accuracy

+ Safety monitoring + Ordering procedures

+ Emergency response + Memory retention

+ Rules enforcement + Calm demeanor

+ Team collaboration + Service prioritization

+ Effective communication + Strong work ethic

Experience

Old Chicago Rockford, Illinois + Provided excellent customer service in fast-paced dining

Server environment.

11/2025 - Current + Assisted guests with menu selections and dietary needs.

+ Processed orders accurately and efficiently using point-of-sale

system.

Hurricane Harbor Rockford, IL + Monitored water activities to ensure guest safety at water

Lifeguard attractions.

05/2023 - Current + Responded swiftly to emergencies and performed first aid as

needed.

+ Enforced park rules and guidelines to maintain a safe

environment.

Chilis Resturant Machesney Park, Illinois + Provided excellent customer service in fast-paced dining

Server environment.

11/2022 - 11/2025 + Assisted guests with menu selections and dietary needs.

+ Processed orders accurately and efficiently using point-of-sale

system.

+ Worked my way through Host,Food runner,Togo,and Server

Education and Training

Hononegah Community High School Rockton, IL

05/2024

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