QA Lead & Senior Software Test Analyst

Silpa Galiveeti

Austin, TX +1-512-***-**** +1-737-***-**** **********@********.***

PROFESSIONAL SUMMARY

Driven Quality Assurance Lead & Senior Analyst with 7+ years of experience directing complex software testing, manual/automated test execution, and end-to-end Quality Assurance lifecycles. Proven track record in state government, healthcare, telecommunications, insurance, and financial domains. Expert in leading User Acceptance Testing (UAT), web services/API validation, data migration testing, and automated frameworks using Selenium WebDriver with Python. Skilled at interfacing with cross-functional development teams, client stakeholders, and senior executive leadership to ensure seamless software releases.

TECHNICAL SKILLS

● Testing & QA Methodologies: Manual Testing, Automated Testing, UAT Coordination, Integration Testing, System Testing, Regression Testing, Smoke/Sanity Testing, Defect Management, Performance Testing.

● Test Automation & Tools: Selenium WebDriver, Python, SOAPUI, Postman, JMeter, Splunk, MoveIt, ForCare, Verato, HL7 Soup, Visual Studio, Eclipse.

● Management & Tracking: TFS (Team Foundation Server), Jira, ServiceNow, SharePoint, Agile/Scrum, Software Development Life Cycle (SDLC).

● Databases & Environments: Microsoft SQL Server, DB2, Oracle SQL, Tableau Reader, UniViewer Console, Salesforce, Red Hat Enterprise Linux.

PROFESSIONAL EXPERIENCE

Deloitte Consulting LLP Austin, TX

Project Delivery Senior Analyst / Quality Assurance Lead (March 2021 – Present)

UAT Coordinator / Lead QA Tester Commonwealth of Kentucky – IEES M&O (Sept 2022 – Present)

● Lead UAT execution and release coordination for Kentucky’s Integrated Eligibility and Enrollment System (IEES), supporting critical benefits programs including Medicaid, SNAP, KTAP, and Childcare.

● Facilitate daily UAT and monthly release triage calls; triage client-reported issues, identify functional/code errors, and escalate defects directly to development and functional teams.

● Manage TFS for UAT workflows: select UAT scenarios, tag/copy test suites post-SIT sign-off, and link test cases to monthly Change Requests (CRs).

● Direct onboarding and testing setups for Agents and Insurers (Agent-Agency, Agent-Insurer associations/disassociations across UAT environments).

● Executed high-priority Change Requests involving Open Enrollment Notices, Outreach Notices (1095-A/B), and Passive Renewals.

● Perform backend database queries to manage case dispositions, enable renewals, clear RFIs, and run automated batch jobs for status updates.

● Validate data accuracy across Issuer Portals (Anthem, Molina, CareSource, WellCare) and collaborate with the Reporting team to verify on-demand/scheduled reports against SQL database records.

Manual QA Tester State Health Information Exchange (HIE) (Nov 2021 – Sept 2022)

● Executed data migration and web services testing (SOAPUI) for IHE transactions within Kentucky's statewide Health Information Exchange.

● Developed, reviewed, and executed manual test suites for large-scale data migration initiatives involving Conduent, Optum, MPI (Master Patient Index), VPN, and third-party tools (Verato, ForCare).

● Led defect triage meetings in TFS, coordinating resolution paths across requirement, development, and DevOps teams.

● Ensured regulatory and standard compliance by applying IT Infrastructure Technical Framework (ITI) and HL7 messaging standards across patient data transfers.

● Validated COVID report generation engines and executive management reporting.

QA Tester Enterprise Performance / TSO (March 2021 – Oct 2021)

● Directed QA team planning, test resource allocation, and metric tracking for cloud migration and enterprise software initiatives.

● Authored comprehensive test plans, scripts, and defect tracking entries utilizing ServiceNow in iterative Agile/Scrum sprint cycles.

● Validated catalog SCTASKs and cloud migration workflows to ensure target system integrity.

TekWissen

Quality Assurance Tester / Team Lead (Nov 2019 – Feb 2021)

● Led onshore and offshore QA teams executing manual and automated test strategies across multi-tiered client applications.

● Built automated testing frameworks and reusable test scripts using Selenium WebDriver with Python and Java/Groovy business components.

● Configured Quality Center (HP QC / QTP) for release planning, test execution, traceability matrices, and defect lifecycle tracking.

● Wrote complex SQL queries to perform backend database verification and data integrity checks.

● Conducted daily defect review meetings with business stakeholders and development teams, delivering daily/weekly execution progress reports.

EDUCATION

Bachelor of Technology (B.Tech) in Computer Science & Engineering

JNTU – Anantapur, India

CERTIFICATIONS

● Red Hat Certified System Administrator (RHCSA)

● Cisco Certified Entry Networking Technician (CCENT)

Contact this candidate