Customer Service & Data Entry Professional

JAYSON CHUNG

253-***-**** — Auburn, WA - ***** — **********************@*****.***

S U M M A RY

Professional with 7+ years of experience in retail, healthcare, hospitality, and administrative settings. Skilled in customer service, high- volume transactions, accuracy, communication, and daily operations. S K I L L S

Customer Service

Data Entry & Accuracy

Data Management

Communication

Teamwork

Records Management

Attention to Detail

Cash Handling & POS Systems

Appointment Scheduling

Administrative Support

Time Management

Problem-Solving

Adaptability

W O R K E X P E R I E N C E

Cashier May 2025 - Dec 2025

WinCo Foods Federal Way, WA

Processed high-volume cash, credit, and electronic transactions accurately. Trained new cashiers on company procedures and customer service standards. Maintained efficient checkout operations while delivering excellent customer service. General Laborer Jun 2024 - Jan 2025

JCL Builders Federal Way, WA

Loaded and unloaded construction materials, tools, and equipment. Maintained safe and organized job sites by removing debris and hazards. Assisted skilled trades workers while following safety procedures. Receptionist Aug 2021 - Aug 2023

Nova Eye Care Lynnwood, WA

Greeted and assisted patients while providing professional customer service. Scheduled appointments, managed calendars, and handled phone inquiries. Maintained confidential patient records in accordance with privacy requirements. Visual Data Specialist Sep 2020 - Oct 2021

Google Bothell, WA

Entered, verified, and maintained large volumes of data with high accuracy. Collaborated with cross-functional teams to gather and update information. Maintained data integrity while following company standards and procedures. Server/Bartender Sep 2019 - Oct 2020

Stars in the Sky Shoreline, WA

Took food and beverage orders and entered them accurately into the POS system. Managed multiple tables while maintaining high service standards. Resolved customer concerns professionally to ensure guest satisfaction. E D U C ATION

Master of Education : Education Dec 2022

Northeastern University, Boston, MA

Bachelor of Arts : Media and Communications Sep 2018 University of Washington, Bothell

L A N G U A G E S

Korean: Native

English: Native

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