KEVIN BUCHAN
OPERATIONS & MAINTENANCE LEADER
Wildwood, FL 352-***-**** ********@*****.***
PROFESSIONAL SUMMARY
Operations and maintenance leader with 15+ years of progressive experience across theme park, entertainment, automotive, and manufacturing environments. Proven record leading technical teams, coordinating preventive maintenance and engineering projects, managing vendors and fleet assets, and reinforcing strong safety standards. Experienced with Maximo and Kronos, workforce scheduling, project planning, purchasing, and cross-functional collaboration. Known for developing teams and supporting reliable, efficient daily operations.
CORE COMPETENCIES
• Maintenance Operations
• Team Leadership & Development
• Preventive Maintenance
• Safety Compliance & Training
• Project & Vendor Management
• Workforce Scheduling
• Fleet & Equipment Management
• Maximo / Kronos
• Engineering Coordination
PROFESSIONAL EXPERIENCE
LEGOLAND PARKS Winter Haven, FL
May 2024 – Present
Supervisor
• Lead daily technical operations with a strong focus on technician and guest safety, enforcing operational guidelines and required safety protocols.
• Coordinate and monitor preventive maintenance activities to support timely completion, equipment reliability, and daily operational readiness.
• Manage technician coverage across primary and supporting areas; verify required training and certifications remain current.
• Oversee scheduling and maintenance of site fleet assets, including golf carts, utility vehicles, and specialized equipment.
• Meet with vendors and source supplies to support operational requirements and budget considerations.
UNIVERSAL STUDIOS ORLANDO Orlando, FL
Jun 2019 – Feb 2023
Assistant Manager, Ride & Show
• Managed day-to-day technical issues involving ride testing, programming, troubleshooting, and operational readiness at a newly launched venue.
• Coordinated vendors, ride supervisors, and technical stakeholders to align operational and engineering priorities.
• Planned and implemented engineering modifications and projects to improve ride performance and guest experience.
• Enforced safety protocols and supported daily ride-system launches to maximize available ride vehicles and operational throughput.
UNIVERSAL STUDIOS ORLANDO Orlando, FL
Jul 2013 – Jun 2019
Supervisor
• Supervised 35+ technicians on third shift, driving completion of preventive maintenance while maintaining safety as the top operational priority.
• Coordinated technicians, vendors, and logistics for large-scale overnight projects, including work during attraction dark periods.
• Managed annual maintenance schedules and KUKA robotics contract execution; developed schedules for major engineering and maintenance projects.
• Partnered with engineering teams to resolve stalled projects and support improved ride uptime and reliability.
• Delivered safety training and used Maximo for maintenance management and Kronos for workforce scheduling.
UNIVERSAL STUDIOS ORLANDO Orlando, FL
May 2010 – Jul 2013
Lead Technician / Technician
• Performed preventive maintenance and equipment repairs in accordance with manufacturer specifications and operational protocols.
• Verified PM completion and accuracy, escalated hazards, coordinated contractors during attraction downtime, and supported 5S workplace improvements.
ADDITIONAL LEADERSHIP EXPERIENCE
TUFFY AUTO CENTER Mount Dora, FL
Apr 2009 – May 2010
Store Manager
• Managed daily store operations, employee scheduling, customer service, sales performance, and recurring labor/productivity reporting to district leadership.
IBP INDUSTRIES Apopka, FL
Sep 2007 – Oct 2008
Purchasing & Inventory Manager
• Managed shipping, inventory controls, procurement, vendor relationships, reporting, and comparative cost analysis supporting production and operations.
EDUCATION
High School Diploma Evans High School, Orlando, FL