Entry-Level Customer Service and Hospitality

ALEXIS ELAINE INDRIANI LOPEZ

Relocating to Fremont, CA +1-510-***-**** **************@*****.*** U.S. Citizen

PROFESSIONAL PROFILE

Recent high school graduate with hands-on experience in customer service, hospitality, event coordination, administration, and youth leadership. Reliable and adaptable team player with experience working in busy, fast-paced environments and interacting with diverse groups. Seeking an entry-level position to contribute strong communication, organization, teamwork, and customer-service skills.

EXPERIENCE

Barista — Believers Cafe Cape Town, South Africa November 2025 – August 2026

• Prepared beverages using professional coffee equipment.

• Operated point-of-sale system (POS) and handled cash and customer payments.

• Provided customer service in a busy café environment.

• Opened and closed the café according to operating procedures.

Camp Facilitator — Camp Africa, Pinelands Primary School Cape Town, South Africa September 2024 & March 2026

• Supervised and supported groups of children as part of a team of camp facilitators.

• Oversaw and participated in games, activities, and camp performances.

• Helped create daily schedules and coordinate activities with fellow facilitators.

• Communicated clearly with children and team members to ensure activities ran smoothly.

Show Control — Cape Town Carnival Cape Town, South Africa March 2025 & March 2026

• Served as a Pace Setter and Pod Assistant, supporting the coordination of a group of performers throughout the event.

• Assisted the Pod Leader in ensuring performers arrived at designated areas, including hair and makeup, meals, and water stations, according to scheduled times.

• Helped performers remember cues and maintain coordination during the parade by serving as a visual reference.

Youth Leader — Victory Outreach Cape Town Cape Town, South Africa April 2026 – August 2026

• Generated ideas and initiatives to make youth activities and youth nights more engaging and relevant to young adults.

• Researched opportunities and resources from universities to help create spaces and opportunities for young Christian people.

• Collaborated with other youth leaders through weekly planning meetings to develop yearly schedules and improve the youth experience.

Church Administration & Community Volunteer — Cape Town, South Africa January 2026 – July 2026

• Assisted with church administration, using Microsoft Excel to track income and calculate expenses.

• Supported community outreach initiatives, including volunteering with shelters and orphanages.

EDUCATION

National Senior Certificate (NSC) — Fairmont High School Cape Town, South Africa 2025 Bachelor's Pass

• Relevant subjects: English, History, CAT, Business Studies, Afrikaans.

• Activities: Christian Society; Debate.

SKILLS

Customer Service Communication Teamwork POS Systems Cash Handling Organization Leadership Event Coordination Microsoft Excel Problem Solving English & Afrikaans

Contact this candidate