Talent Acquisition & Talent Management Leader

Eriah Townsend

San Francisco, CA ● 256-***-****

*****.********@*****.***

P R OFESSIONAL PROFILE

Highly engaging, passionate, and results-oriented Talent Manager and Recruiter with a track record of success sourcing, recruiting, and placing candidates in roles across diverse industry organizations. Skilled in full-cycle, high-volume recruiting and key-account management through noise-breaking recruitment strategies, social networking and relationship building. Seeking a position where I can continue to be challenged, expand my skillset, and grow both professionally and personally. WORK E X P E R I E NCE

Sr. Manager Talent Acquisition

June 2020 - Present

Chasing Unicorns (San Francisco, CA)

• Completed 175 hours of training over the course of 7 weeks, completed 72 hours of interactive mentorship with Industry Leaders, Attended 36 hours of hands-on training lead by industry professionals

• Full – Cycle Recruiting averaging 50 calls per day, 20 submittals per week and 50 placements per month for Executive Assistants, Customer Success, Sales, and Recruiters

• Consistently maintaining 120-150% of quota

• Managing a team of 10 recruiters – delegating accounts and roles, hosting meetings and 1:1’s for training/support Administrator

January 2021 – May 2021

Esquire.com (Remote)

• Assist CEO and clients with daily activities, brand management, scheduling and acting as a point of contact between clients and management.

• Brand Management – interdepartmental collaboration, assisting with social media, media, news, and podcasts

• Blog Management - Research industry trends to curate compelling and engaging blog posts resulting in a 37% increase of traffic flow

• Social Media Management – developed content and strategy for Esquire’s social media which in turn increased the following by 17% and viewership by 46%

Operations Specialist

October 2020 – January 2021

SPIN (San Francisco, CA)

• Optimize day-to-day activities of the workforce – responsible for the market P&L with a focus on growing ridership and revenue, handling local politics/regulatory concerns and building partnerships

• Identify consumer needs, building deeper connections between technology and the consumers

• Closely track key operational metrics and ensure the team is running smooth and efficiently

• Assist in inventory management for parts, vehicles, and other equipment tools E DUCATION

Master of Fine Arts 2019 – 2023

Academy of Art University – Fashion Marketing & Brand Management – Anticipated Graduation in Spring of 2023 Bachelor of Science 2015 – 2019

Indiana State University – Forensic Science and Technology S k i l l s + P r o f i c i e ncies

Technical Software: Slack, GEM, Outreach, Salesforce, Loom, Gainsight, Gong, Lever, Greenhouse, Drift, Salesloft, Asana, Microsoft Office, Google Suite, LinkedIn Sales Nav, Zoom

• Detail-Oriented

• Marketing (SEO, ROI, KPI)

• Efficient Multitasker

• Target-Driven

• Reliable + Resilient

• Negotiation

• Objection Handling

• Technical Software Acumen

• Social Media + Digital

Marketing

• Networking

• Account Management

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