Accounting & Customer Service Team Lead
Resume:
Jim O’Brien
***.*****@*******.***
Detail-oriented, energetic, goal driven, dedicated individual with strong motivational skills to support a dynamic, growing
environment.
Strengths include:
• 15+ years of accounting experience
• Interpersonal Skills
• Process Development
• Leadership Skills
• Verbal and Written Communications
WORK EXPERIENCE:
Customer Service Rep
Terra Star LLC- Rogersville, MO 05/2023- 6/2026
Process approximately 200 purchase orders into sales orders monthly
Track 10-25 daily shipments while providing packing slips and bills of lading as requested
Track shipment releases on blanket orders and coordinate with shipping dept
Process 400-500 invoices in Accounts Payable by data entry or through POs monthly
Send out daily order confirmations on all processed orders within 24 hours of the order
Set up roughly 5-10 new customers and vendors in Oracle Netsuite monthly
Initially built reels through our ERP inventory application process in Netsuite
Set up 20-30 new part numbers as needed for inventory in Netsuite per month
Staff Accountant-Team Lead
Access Corrections- St. Louis, MO 12/2018-05/2023
Sort, date and distribute up to 300 pieces of mail sent to our lockbox by facility
Process 50-00 check and money order transactions daily sent in from family & friends on behalf of prison residents to place funds on the resident’s account
Compose roughly 5-10 letters daily to send to the depositor for transactions that were not compliant with AML “Know Your Customer” standards
Scan processed up to 20-30 batches of checks and money order to our bank for deposit using a bank scanner
Code, prepare and maintain roughly 10-20 payables daily to send to our Accounts Payable department for payment
Issue checks in Oracle for refunds for overpayments
Format & save daily bank reports using pivot tables in Excel
Maintain SOP’s for the Accounting Department
Media Order Representative
Access Corrections-St. Louis, MO 10/2014-12/2018
Filled & shipped 10-25 orders daily in our MP3 department for prison residents
Fixed roughly 50-100 returned MP3’s, MP4’s and tablets using our firmware daily
Connected MP3 players to our kiosks to download songs that the residents had on their media account after running firmware on the players
Maintained SOP’s for our MP3 department
EDUCATION:
1996-1998 Edison Community College Ft. Myers, FL
Associates Degree of Liberal Arts
ADDITIONAL INFORMATION:
TECHNICAL SKILLS
• Excel
• Word
• Access
• Outlook
• Oracle
• Ceridian
• Peach Tree
• MAS90
• Accounts Payable
• Payroll Processing
• Accounts Receivable
• Proficient in 10-key
References available upon request
Contact this candidate