IBM MQ Middleware & Solace Administration

SWAPAN SARKAR

Technology Consultant Integration, Middleware & Cloud

** ****** **, ********, ** 06611 Mobile: 203-***-****

PROFESSIONAL SUMMARY

Technology Consultant with 27+ years of experience in systems analysis, design, and application development. Proven expertise across enterprise integration and middleware (IBM MQ, DataPower, API Connect, ACE), system administration, Azure and AWS cloud platforms, client/server architecture, and internet-based environments. A self-motivated, collaborative technical lead with strong analytical, conceptual, and problem-solving skills, with the ability to deliver reliable results in fast-paced, high-pressure settings.

CORE COMPETENCIES

Cloud & DevOps

AWS, Terraform IaC, Docker, Kubernetes, Puppet, Jenkins, IBM UrbanCode, Puppet, GitHub/Subversion

Integration & Middleware

IBM MQ and MQIPT (Distributed, Cloud, SAP and Mainframe transactions), IBM DataPower, API Connect, ACE / IIB, MuleSoft, ITX, F5 load balancer

Languages & Scripting

Python, Java, Shell/Batch, PowerShell, XSLT/GatewayScript, SQL

Scheduling, Monitoring & Agile and other Tools

AutoSys Workload Automation, Splunk, Wireshark, BMC MainView, Tivoli ITCAM, Jira, ServiceNow, SOAP UI, Postman, TLS, PGP Encryption

Platforms

Red Hat Linux, AIX, Solaris, Windows Server, Oracle

PROFESSIONAL EXPERIENCE

Travelers Insurance Oct 2023 – Present

Technology Engineer II, Integration and Messaging Services

Technology: AWS, Terraform, Docker, Kubernetes, IBM UrbanCode with Jenkins, Puppet CI/CD, Subversion, GitHub, HashiCorp/OSV Vaults, IBM MQ (Distributed, Cloud, Mainframe), IBM DataPower, MuleSoft, SOAP UI, Postman, F5 load balancer, Splunk/Wireshark, TLS certificates, Jira, ServiceNow, Red Hat Linux 8/9, Python, Java, Shell/Batch, Mainframe JCL.

•As Team Lead and Scrum Master, run daily stand-ups, backlog grooming, and sprint planning for the team's user stories and deliverables.

•Implemented MQIPT in the DMZ/Webzone to securely route Internet traffic from external business partners using mutual TLS.

•Lead the technical team on the ongoing IBM Native HA MQ migration to AWS Cloud, and assisted in architecting the solution for IBM MQ Server and Native HA infrastructure.

•Upgrade IBM MQ Queue Managers; build MQ infrastructure (TLS and non-TLS channels, transmission queues, cluster queues, pub-sub) to Line of Business requirements.

•Modify Puppet modules to deploy new versions of the IBM MQ package.

•DataPower firmware upgrades and administration; configure Web Service Proxy (WSP) and Multi-Protocol Gateway (MPG) with XSLT/GatewayScript; update User Agent and TLS certificates; export/import WSP/MPG/application domains; packet capture.

•Translate business requirements into solutions using WebSphere MQ, SOA technologies, IBM DataPower Gateways, and MuleSoft(on Kubernetes).

•Provision AWS EC2, EBS storage, NLB, security groups, and related resources using Terraform IaC for MQ migration from VMWare to AWS cloud project.

Certifications: AWS Certified Solutions Architect – Associate

Avangrid May 2008 – Oct 2023

Middleware and AutoSys Support Specialist

Technology: IBM API Connect/Gateway on OpenShift v4, Docker, Kubernetes, WebSphere MQ 6.1/7.5/9, IIB 10 / ACE 11, DataPower (XI52, IDG), IBM Transform Extender (ITX) 8–10, AWS CLI v2, Nastel/BMC MainView, SOAP UI, Postman, Splunk, Wireshark, RSA enVision, PGP, Red Hat Linux 5-8, Oracle 9i–19c, AIX 5–7, SAP JCA/WBI and AutoSys SAP Adapters, Java, Python, Shell/Batch and PowerShell.

Responsibilities

•DataPower initialization, firmware upgrades, and administration; develop WSP and MPG services with XSLT/GatewayScript; manage TLS certificates, secured backups, load balancer and link aggregator configuration.

•Led the technical team on the IBM API Connect (IBM CP4I) and API Gateway implementation on OpenShift: API configuration, API security, REST MQ, and promotion of APIs from dev to quality to production.

•Delivered business solutions using AutoSys Workload Automation, WebSphere MQ, Message Broker/IIB 10/ACE 11, DataPower, and API Connect 10; configured AWS CLI for file uploads to S3 and SFTP.

•Administered API Connect/Gateway, DataPower, WebSphere MQ, IIB 10, ACE 11, FTP, AutoSys, and PGP encryption.

•Supported the middleware environment interfacing SAP and DataPower with applications via MQ, ACE/IIB, Java, Python, Shell/Batch, and PowerShell.

•Proactive alert monitoring with BMC MainView to fix potential problems before they cause outages; 24x7 on-call support; disaster recovery planning.

•Mentored and coached employees on technical issues.

Key Accomplishments

•Led the middleware (MQ, ACE/IIB, SOA) upgrade to supported versions: defined requirements and deliverables, created and executed the test plan, and moved to production.

•Led the AutoSys Workload Automation upgrade to 11.3.6; architected the new solution, authored functional and technical design documents, installed and configured the software and agents, and moved to production.

•Developed Web Service Proxy (SOAP) and Multi-Protocol Gateway (REST) services and upgraded DataPower appliances to the newest hardware and firmware.

•As technical lead, worked with the Wipro team to design, develop, and install the AMI project with automatic meter on/off capability using DataPower and middleware.

•Part of the teams that installed the Meter Data Management System and merged gas companies into the UIL system, including middleware.

•Tested and verified MQ 6, Message Broker 6.1, and SAP/AutoSys adapters against SAP 7.0; migrated middleware to new AIX 6.1/7.2 servers (MQ, IIB 10/ACE 11, SAP JCA Adapter).

•Interfaced SAP with the vendor bill-print facility and the remittance system (both outside the firewall) using MQ 7, Message Broker 6, and the SAP Adapter.

•Installed ITX 10, WDI 3.2, and DB2 8.2 on AIX 5.3 and migrated data from AIX 5.0; administered Outage Management and Mobile Workstation systems, Crystal Enterprise Server, and the Blue Prism bot server.

•Contributed to the company's Flexible/Remote Work Policy. All projects completed successfully and on time.

Certifications: IBM Certified Solution Implementer – DataPower Gateway Oracle Certified Associate, Java SE 7 Programmer IBM MQ 7 Administrator IBM pSeries Administration and Support for AIX 5.2

DCM Data Systems, USA Dec 2005 – May 2008

IBM Tivoli Monitoring Consultant Client: IBM Poughkeepsie, NY

Environment: AIX 5.2; RS6000, Sun, HP and Intel hardware; ITM 6.1 (1 Hub TEMS, 4 Remote TEMS on Windows 2003, 1 Portal Server); OS and database situations. IBM customers supported: AstraZeneca, Starwood Hotels & Resorts, ICI, Hartford, Fluor, Equifax, Hillenbrand.

•Steady-state support and Tivoli focal for commercial accounts (AstraZeneca, Starwood, Hartford); backup for the ICI account.

•Installed ITM 6.1 agents on Linux, AIX, Solaris, HP-UX, Windows and databases; created situations and policies; installed patches; configured TEMS, TEPS, and TEC (rulesets, BAROC, rulebase compilation).

•Level 2 and 3 support for Tivoli Framework: gateway, LCF, and TMR health checks, daily backups, endpoint tracking, gateway migration, and LCFs in the DMZ.

•Netview 7.1.4 and TEC 3.9: managed monitored nodes via seed file, smartsets, SNMP monitoring; TEC rule and log file adapter writing.

•Resolved ManageNow problem tickets daily and raised change tickets; supported Distributed Monitoring 3.7, ITM 5.1.2, and monitoring for WebSphere MQ and WebSphere Application Server; opened PMRs with Tivoli.

DCM Data Systems, India Jan 2003 – Dec 2005

IBM Tivoli Monitoring Consultant

Projects: Tivoli Enterprise Console 3.9, Tivoli Inventory, Software Distribution and Monitoring on AIX 5.1 for Hero Honda Motors Limited and the National Informatics Center, Govt. of India. Platforms: Windows 2000/2003, AIX 5.1 on RS6000 and Intel.

Training Conducted as IBM Tivoli Enterprise Console Instructor

•Chartered Semiconductor, Singapore (Tivoli Infrastructure 4.1)

•Land Transport Authority, Singapore (Tivoli Infrastructure 4.1, TEC 3.9)

•Astec International, Philippines (Tivoli Infrastructure 4.1, TEC 3.9)

Responsibilities

•Installed Tivoli Infrastructure 4.1, patches, and endpoints (silent mode and SIS); installed TEC 3.9 and the Web Health Console.

•Wrote custom TEC rules in Prolog (compound, simple, change, and timer rules), e.g. alerting administrators to unplanned critical-machine outages; cleaned the TEC database to prevent event floods.

•Assisted in planning and designing the Tivoli Infrastructure; configured monitoring and resource models (CPU, disk, NIC, memory) for AIX/Unix and Windows 2000; created profile managers, regions, and software package blocks.

•Gained hands-on AIX administration: patches and fixpacks, file systems, users, cron/at/batch jobs, PV/VG management, mirroring, and rootvg/VG backups (mksysb, savevg).

Certifications: IBM Tivoli 5.1.1 Monitoring Deployment Professional IBM Tivoli Enterprise Console 3.9 Deployment Professional

DCM Data Systems, India Aug 1999 – Jan 2003

Unix Systems Engineer

SCO-Unixware Implementation, Life Insurance Corporation, India

Environment: IBM Netfinity 5500 M20; SCO-Unixware 7.xx, Red Hat Linux.

•Implemented and administered SCO-Unixware; planned and automated backups with cron; configured terminal I/O cards and ASCII terminals.

•Configured TCP/IP, FTP, RLOGIN, DNS, DHCP, NFS; package and patch administration; installed Red Hat Linux 8 with Apache and Samba.

Novell NetWare 4.xx / 5.x Implementation, State Bank of India

Environment: IBM Netfinity, HP, Dell, Compaq servers; Novell NetWare 4.xx and 5.1.

•Implemented and administered NetWare; installed Windows NT Server and RAS; configured fault tolerance (SFT III, disk duplexing, disk mirroring) at 20+ banking locations.

EDUCATION & CERTIFICATIONS

B.E. (Electronics and Communication) NIT Bhopal, Barkatullah University, India Oct 1994

Basic and Analog/Digital Electronics, Communication and Control Systems, Microprocessors, Circuit Theory, Electronics Instrumentation, Electromagnetism, Fortran.

Certified Novell Engineer (CNE) on NetWare 5 and NetWare 4.11, Onward Novell, Kolkata, India.

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