SAP S/4HANA Program Manager & Scrum Leader
Resume:
STEFANIE MAUCHER
High Ridge, MO ***********@*****.***
PROFESSIONAL SUMMARY
Results-driven SAP S/4HANA Program Manager, Certified Advanced Scrum Master, and Certified Product Owner with extensive experience leading large-scale ERP, digital transformation, and enterprise technology initiatives. Proven success managing complex SAP implementation, migration, integration, and business transformation programs while aligning technology solutions with strategic business objectives.
Experienced in driving end-to-end SAP S/4HANA programs, including business process design, organizational change management, data migration, system integration, testing, deployment readiness, and global rollout activities. Skilled at partnering with executive leadership, business stakeholders, supply chain, manufacturing, quality, finance, procurement, and IT teams to modernize operations and maximize ERP investments.
Recognized for successfully leading cross-functional teams through complex enterprise transformations utilizing Agile, Scrum, and SAFe methodologies. Adept at coordinating Program Increment (PI) Planning, release management, risk mitigation, dependency management, and governance activities across multiple workstreams and global organizations.
EXPERIENCE
Nestle/Purina 10/2025 - Present
Artech/IBM
Lead Project Manager
As the Lead Project Manager for the global BESTMIX program, I provide end-to-end leadership for a complex, multiregion initiative supporting Nestlé Purina’s manufacturing and business and digital transformation objectives. I am accountable for program execution, and operational excellence across Asia, Europe, Latin America, and North America, partnering closely with business stakeholders, IT, vendors, and regional teams.
Lead project teams ranging in size of 14-26 associates in activities including testing, server migrations, data loads, training and go-live and hypercare support, depending on the size of the location.
Lead a team of 6 associates in scheduling and sunsetting the legacy system as factories roll over to the new formulization recipe management system, ensuring the timeline allows for time to rollback, if necessary.
Created a process for re-certification of factory system licenses using Power Automate.
Led cross-functional implementation and deployment activities for BESTMIX Recipe Management integrated with SAP ERP/SAP S/4HANA business processes, supporting Material Master, Production Planning, Quality Management, Product Lifecycle Management, Manufacturing Operations, and Supply Chain functions.
Managed business readiness, release planning, data governance, system integration, change management, and stakeholder engagement across global manufacturing, quality, and Production Planning & Manufacturing Operations.
Lead global project execution for BESTMIX, ensuring alignment with strategic objectives, scope, timelines, and quality standards.
Led the implementation of a new formulation product for 7 factories in Asia, 15 factories in Europe, currently 9 of 20 factories in North America and 1 of 10 factories in Latin America.
Drive disciplined delivery through consistent use of the Work Item Tracker, ensuring transparency, traceability, and timely progress across all workstreams.
Prepare and maintain Project Steering Committee presentations, providing clear executivelevel updates on status, risks, dependencies, financials, and mitigation strategies to local Factory Leadership, Regional Leadership and Senior Leadership, globally on a monthly and as-needed basis.
Own backlog management and facilitate grooming sessions, coordinating priorities, dependencies, and readiness across regional and functional teams.
Support and lead alignment of all regions in Master Data Governance.
Plan and lead daily, weekly, and monthly operational calls, enabling effective decision-making, risk management, and crossregional alignment.
Lead Sprint planning and backlog grooming with the team as the vendor gave us capacity per Sprint and release.
Serve as a primary point of escalation, resolving issues proactively and maintaining momentum across time zones and cultures.
Manage global vendors and system partners, overseeing delivery commitments, timelines, and quality of outcomes.
Coordinate vendor activities with internal teams to ensure seamless integration, accountability, and adherence to Nestlé Purina governance standards
Mentor and coach team members and stakeholders across regions, fostering consistent project practices and delivery maturity.
Provide guidance and support on Human Resources–related topics, including collaboration models, team engagement, and crosscultural working practices.
Promote a culture of accountability, inclusion, and continuous improvement across geographically distributed teams.
Act as a trusted partner to business, IT, and leadership stakeholders, balancing global standardization with regional needs.
Enable effective collaboration across Asia, Europe, Latin America, and North America, ensuring alignment despite time zone, cultural, and organizational differences.
Elevance Health/Pantar Solutions May 2023 – December 2024
Scrum Master/Project Manager
Led implementation of California's Healthcare Data Exchange Framework, establishing enterprise data governance standards, master data management practices, and integration controls to support secure exchange of healthcare information across multiple platforms.
Directed the design and execution of enterprise data mapping strategies, integrating data from multiple Electronic Health Record (EHR) systems into a centralized longitudinal patient platform while enforcing data governance policies, data quality standards, regulatory compliance, and exclusion of sensitive information.
Managed delivery of multiple concurrent products and strategic initiatives across four offshore Agile development teams, ensuring alignment with enterprise architecture, ERP integration requirements, and organizational priorities.
Facilitated Program Increment (PI) Planning sessions across business and technology teams to align release objectives, manage cross-functional dependencies, support enterprise system integrations, and drive delivery commitments.
Utilized PI Planning and portfolio governance practices to prioritize backlogs based on business value, regulatory requirements, data governance objectives, ERP dependencies, and organizational strategic goals.
Developed and maintained program roadmaps, implementation plans, and release schedules that provided visibility into enterprise transformation initiatives, ERP integration milestones, data migration activities, and business readiness objectives.
Partnered with solution architects, business stakeholders, and development teams to demonstrate completed functionality and validate integrations supporting enterprise data exchange, ERP-connected business processes, and regulatory compliance requirements.
Maintained awareness of evolving Agile, ERP, cloud, and data management technologies to continuously improve delivery methodologies and organizational capabilities.
Championed Agile values and servant leadership principles while fostering collaboration, transparency, accountability, continuous improvement, and high-performing delivery teams.
Developed executive dashboards and reporting solutions utilizing Jira, Jira Align, Aha!, Confluence, Tableau, Miro, and Trello to monitor program health, release readiness, resource utilization, ERP dependencies, and key transformation metrics.
Facilitated stakeholder alignment sessions across business, operations, compliance, architecture, data governance, and technology organizations to identify and implement strategic solutions supporting enterprise objectives.
Collaborated with senior leadership during strategic planning and PI Planning activities to align technology roadmaps, ERP modernization initiatives, cloud transformation efforts, and release management strategies with business priorities.
Served as a trusted leader and escalation point for delivery teams by removing organizational impediments, mitigating program risks, resolving cross-team conflicts, and ensuring successful execution of critical initiatives.
Coached business stakeholders, Product Owners, Scrum Masters, and delivery teams on Agile methodologies, program governance processes, ERP transformation activities, and enterprise change management practices.
Managed and prioritized product backlogs while ensuring alignment with business value, enterprise architecture standards, ERP integration requirements, data governance policies, and regulatory obligations.
Provided executive-level visibility into sprint performance, program status, release readiness, and transformation progress through Agile ceremonies, portfolio reviews, and leadership reporting.
Led enterprise cloud transformation planning initiatives, ensuring healthcare data platforms were migrated from on-premises environments to cloud-hosted solutions while enhancing security, scalability, resiliency, and operational efficiency.
Coordinated release planning and deployment activities across multiple Agile teams while managing dependencies between enterprise applications, ERP integrations, data exchange platforms, and business operations.
Leveraged Jira, Jira Align, and Tableau to measure Agile performance, monitor release outcomes, analyze delivery metrics, and drive continuous improvement initiatives across the program portfolio.
Directed the integration of data from numerous EHR platforms into enterprise data repositories, establishing governance controls, data validation processes, and scalable frameworks supporting a comprehensive longitudinal patient record.
Developed organizational training materials and change management resources to support adoption of Agile practices, data governance standards, enterprise applications, and transformation initiatives.
Led daily Scrum ceremonies, sprint planning sessions, backlog refinement activities, and cross-functional coordination efforts for multiple complex programs and enterprise technology initiatives.
Utilized ServiceNow PPM to govern project portfolios, manage resource allocations, track financial performance, oversee project closure activities, and ensure compliance with organizational governance standards.
Managed project financials and budget governance throughout the project lifecycle, including capital planning, year-end budget reconciliations, resource forecasting, and program financial closeout activities within ServiceNow PPM.
CVS Health Systems/Randstad April 2022 – July 2022
Sr. Project Manager/Scrum Master
Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
Directly responsible for leading a team in Agile to implement a new PBM.
Acted as a servant leader to the development team by removing impediments and resolving conflicts.
Coached stakeholders on their roles in the Scrum and Agile process and how to best support the team's success through mentoring sessions.
Utilized Service Now PPM to align resources for resource allocation and project alignments.
Ensured budgets were aligned using Service Now PPM.
Monitored project process, tasks and Milestones using Service Now PPM.
Climate Corporation/Kelly Mitchell July 2021 – December 2021
Sr. Project Manager/Scrum Master
Created project plan to move organization from Google Suites to Office 360.
Created communication and change management plan.
Facilitated project update meetings and team meeting.
Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
Monitored progress of sprints, providing visibility into project status for stakeholders.
Assisted with release planning and coordinated efforts between multiple teams working on related projects.
Cloud services were driven by regulations due to merger agreements. Cloud data was not allowed to be housed in certain countries. Planning around this was critical as data became available.
BJC Healthcare/SyllogisTeks January 2020 – May 2020
Sr. Project Manager/Scrum Master
Successfully migrated all users from Google Suites and Office 365 4 weeks ahead of schedule due to COVID.
Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
Developed training materials to educate stakeholders about agile methodologies.
Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
Managed outside vendor throughout the entire project.
Led all the IT Leadership through a Change Management workshop.
Create and monitor the change management plan throughout the roll out.
Assisted with ongoing roll-out and implementations of EPIC through the planning and implementation phases.
Corizon Health August 2009 – January 2016
Sr. Training Lead > Sr. TMOD > SR. PM (M&A)
Created and Facilitated Corizon’s Leadership Development program
Conducted talent reviews on over 400 Director level and above associates
Utilizing Scrum and Agile practices, I assisted with the development of the first ever EHR to be contained within a prison/jail setting.
Maintaining 2-week sprints, the scrum team rebuilt an EHR over a period of 38 sprints in a way for the product to be utilized in the prison/jail settings.
Partnered with Product Owner and other stakeholders to successfully role out Agile and Scrum organizationally wide.
Merged data centers and moved information to Azure Cloud services
Participated in vendor selection for new HRIS systems, EHR systems and LMS systems.
Utilized Jira for shared resource planning and allocations for multiple projects.
Maintained project plans within SmartSheets.
Moved organization to AHA! for the ease of capturing ideas, feedback and flawlessly assigning to team Jira boards.
Led a total of 6 state-wide prison and/or jail startups over the course of 2 years
Managed Corizon’s pharmacy startup operations through large statewide start ups
Served as leader for Corizon’s EHR rollouts to prisons and jails.
Managed a re-write of the EHR system to more efficiently run pill pass in a volatile environment.
Led a team of IT professionals to gain TCO models and port locations and line drops.
Led a team of HR professionals to seamlessly onboard new team members.
Purchased a laptop lab to ensure all trainees received quality training on the EHR and other technologies.
Laptop Lab was also used to complete new hire paperwork E-Verify.
NARS 2006-2009
PMO Director
Implemented PMO with 3 PMs
Instituted waterfall methodology
Managed offshore and onshore corporate projects
Managed project and department budgets
Presented project updates to C-Suite
Complete employee relations activities (reviews, PIP plans, hiring of employees)
Reviewed RFPs
Managed vendor relations
EDUCATION
Master of Science – Human Resources Management, Lindenwood University (2009)
Bachelor of Arts – Business Administration – Lindenwood University (2008)
PROFESSIONAL CERTIFICATIONS
Certified Scrum Product Owner
Advanced Scrum Master, Scrum Alliance
Certified Scrum Master, Scrum Alliance
Advanced Change Management Program Leader – Joint Commission Microsoft Users – Master
SKILLS TOOLBOX
Healthcare
Clarity
Jira
Project Management (Waterfall/Agile/Scrum)
Budget
Tableau
Contract Mgmt (Offshore/Offshore)
Miro
ACSM Mentor/Coach
Project and Data Governance
SNOW (Service Now)
Confluence
AHA!
SDLC
SharePoint
MS Project
Office Suite
MS Teams
SmartSheets
Google Suite
Zoom
Change Management
EHR (Epic and eCW)
Leadership Development
ERP (SAP, S/4HANA)
Organization Develop
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