Executive Operations & Events Leader

Casandra Lane

Chicago, IL * 773-***-****

**********@*****.***

PROFESSIONAL SUMMARY

Highly accomplished Executive Operations and Events Professional with over 14 years of experience partnering with senior leaders to deliver strategic administrative support, complex event execution, executive travel coordination, vendor management, and crossfunctional project support. Recognized for building trusted relationships with executives, stakeholders, and external partners while managing multiple highpriority initiatives in fastpaced corporate environments. Known for anticipating leadership needs, driving operational excellence, solving problems proactively, and delivering exceptional client experiences with professionalism and discretion.

BMO BANK Chicago, Illinois – Executive Assistant May 2014 – January 2026

Provided direct support to the Head of Retail & Commercial Banking, including coordination of Executive Board meetings and Town Halls, HRrelated calendar management, executive travel planning, and oversight of T&E processes.

Managed endtoend logistics for meetings, ensuring accurate scheduling, room preparation and set up, technology readiness, visitor clearance, and distribution of materials.

Provided administrative support for financial and contract processes, including requisition entry, invoice handling, spreadsheet tracking, and preparing concise progress reports for leadership review

Managed domestic and international travel, itineraries, transportation logistics, and hospitality for U.S. and Canadian leadership teams.

Served as the lead administrator for premium ticket dissemination, coordinating TicketManager allocations for administrative staff and ensuring accurate, timely distribution for executive use

Partnered with internal teams, vendors, and external stakeholders to coordinate crossfunctional initiatives while maintaining strong relationships and delivering exceptional service.

Negotiated with vendors, resolved complex issues, managed competing priorities, and consistently delivered under aggressive deadlines.

Compiled data and consolidated reports.

ROOSEVELT UNIVERSITY Chicago, Illinois - Administrative CSI Coordinator March 2012–April 2014

Coordinated campuswide events, symposiums, and leadership programs supporting faculty, students, and executive leadership.

Managed communications, website content, and departmental operations to strengthen engagement across the university community.

Oversaw purchasing, vendor coordination, and administrative operations while ensuring timely execution of departmental priorities.

Trained and mentored student employees, fostering a collaborative, servicefocused environment.

Served as the primary point of contact for students, faculty, and visitors, delivering exceptional customer service and operational support.

CORE COMPETENCIES

Executive Operations • Executive Event Management • Leadership Support • Commercial Banking Operations • Corporate Hospitality • Executive Travel • Vendor Negotiations • Stakeholder Management • CrossFunctional Collaboration • Budget Coordination • TicketManager • Event Planning • Project Coordination • Client Experience • Strategic Communications • Calendar Management • Problem Resolution • Microsoft Office Suite • Concur • Workday • SmartProcure • SharePoint\

EDUCATION

College of DuPage - Contract Tracing Certificate

Jones College Prep - Business Administration

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