IT Support & Network engineer
Resume:
Dejan Petrovski
**************@*******.***
Additional / IT Support
Sfera Kompjuteri 02.2025 – Present, work on call
Customer care and maintain computers and IT equipment
Install and configure operating systems and software
Diagnose hardware and network connectivity issues
Provide technical support for customers
Reference: Ljupco Serdarski (CEO) — +389-**-***-*** Broadcast Technician and Voiceover
TV MTM 09.2025 – Juny 2026
Operate and maintain broadcasting and AV equipment
Assist with technical production and voiceover tasks
Support studio operations and technical troubleshooting Reference: Antonio Spasev +389-**-******
Network Administrator in NOC
Interspace Telecommunications Provider 08.2024 – 01.2025
Customer care and provided support for business customers
Resolved technical tickets and network incidents
Configured and maintained routers and switches
Monitored network infrastructure and servers
Worked with Windows-based monitoring and administration tools Reference: Zarko Markovic (CEO) — +389-**-***-***
Broadcast Technician
TV Sonce 12.2014 – 07.2024
Camera operator
Maintained studio and broadcasting equipment
Assisted with AV system repairs and upgrades
Supported daily technical broadcasting operations Reference: George Atanasoski (CEO) — +1-386-****-*** Technical Customer Support
T-Home Telecommunications Provider 11.2018 – 08.2019
Provided IT and customer support
Resolved tickets and network-related issues
Assisted users with routers, mobile devices, and connectivity problems
Monitored network status using diagnostic tools
Reference: Elizabera Arsovska, Head of Customer support - +389-*-****-*** Dejan Petrovski
**************@*******.***
1000 Skopje
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Customer Support / Team Leader
CreditExpress 07.2008 – 05.2012
Managed communication and negotiations with clients
Coordinated customer service activities
Assisted with technical coordination related to client systems
Led and supervised support team operations
Reference: Petar Zafirovski — +389-**-***-***
Education
Cisco IT Networking Academy
Faculty of Information Technology, Belgrade
Mechanical Engineering 3-Years Program
St. Cyril and Methodius University
Technical Skills
Networking: TCP/IP, Routing, Switching
Windows Server
Linux Ubuntu
Active Directory
DHCP / DNS
Virtual Machines, Hyper-V Manager
Technical Troubleshooting
Ticketing Systems
Customer Support
Languages
Macedonian (native)
English - B2 Upper-Intermediate
German - B1 Intermediate
Serbian, Croatian - C1
Driver’s License
Category B
Dejan Petrovski +389-**-***-*** **************@*******.*** linkedin.com/in/dejan-p-8231b1263/
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