Imaging Support Specialist

PM

PATRICK MOUTON

Imaging Support Specialist

470-***-**** ***************@*****.*** Atlanta, GA 30315 EXPERIENCE

Imaging Support Specialist

Northside Hospital

**/**** - *******

In the role of Imaging Support Specialist at Northside Hospital, Manage a broad range of administrative and support tasks to facilitate efficient operations within the radiology/imaging department. I maintain meticulous records of imaging procedures, patient histories, and diagnostic results, contributing to the hospital's commitment to high-quality patient care. Liaison between patients, radiologists, and healthcare professionals to communicate critical support

Identified and implemented improvements in workflow processes and equipment usage, enhancing departmental efficiency Maximized patient satisfaction by addressing concerns promptly, offering explanations about procedures, and answering questions with empathy and understanding

Facilitated timely communication of results and consultations on complex cases, strengthening relationships with referring physicians Provided training and mentorship to new staff members, fostering a collaborative team environment

Maintained optimal inventory levels of supplies and equipment, reducing downtime from shortages or malfunctions

Warehouse Sorter/Delivery Driver

Aramark Uniform Services

07/2021 - 03/2022

Verified incoming materials against packing lists, updating inventory records with handheld scanners to ensure accurate tracking Compiled and packaged customer orders, facilitating timely dispatch through accurate communication with shipping staff Maintained clean, orderly warehouse environment and reported inventory discrepancies to purchasing department for prompt resolution Insurance Verification Specialist

Surgery Center of Atlanta

03/2018 - 01/2021

Liaised with insurance providers to verify patient coverage and benefit details, facilitating accurate claim processing and timely payment allocation Conducted meticulous reviews of claims and medical records to ensure adherence to coding standards, supporting optimal operational efficiency Delivered training to new administrative staff on organizational protocols and performance enhancement techniques, fostering exceptional customer service standards

SUMMARY

Dedicated patient support professional with

extensive experience in administrative roles within healthcare. Expertise in insurance verification,

patient data management, and enhancing workflow

processes to optimize operational efficiency.

Committed to maintaining compliance and

confidentiality while ensuring high-quality patient care and satisfaction

KEY ACHIEVEMENTS

Enhanced Operational Efficiency

Reduced departmental downtime by 20%

through enhanced equipment management.

Increased Patient Satisfaction

Improved patient satisfaction scores by 35%

in six months.

Staff Training Excellence

Trained 15 new staff members, improving

team productivity by 25%.

Claims Processing Accuracy

Verified insurance claims with 98% accuracy,

accelerating payment processing by 15%.

EDUCATION

Medical Billing And Coding

Georgia Medical Institute

03/2016 GA

SKILLS

PACS administration, Medical records

management, Medical billing practices,

Insurance verification processes, Data entry

and coding, Technical training, Troubleshooting

techniques, Problem-solving capabilities,

Patient care coordination, Conflict resolution

strategies, Client support

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