Network & Systems Administrator

John Prince

**************@*****.*** 313-***-**** Bonita Springs, FL

WORK EXPERIENCE

Mason System/Net Classical Admin Academy Jan. 2024 Naples, – Present FL

● Configured static routes and deployed network devices such as Aruba and Ubiquiti switches and routers.

● Managed IP-based security solutions using local and cloud products like Axis CCTV & Verkada/IPConfigure.

● Administered Active Directory in a Windows environment with WinServer 2022.

● Set up VPN tunnels via Ubiquiti router for seamless campus resource availability.

● Ensured dual ISP redundancy with efficient load balancing.

● Hardened network security with ACLs and restricted unused ports at layer 2.

● Utilized Google Admin Console and Mosyle for managing user accounts and software policies.

● Provided telecommunications services using Sangoma VOIP services.

● Maintained equipment and software inventories through CDW and Amazon. Gothams IT Generalist LLC (Project (Alligator Only) Alcatraz) Jul. 2025 – Ochopee, Dec. 2025 FL

● Utilized ConnectWise for dynamic support and system availability in ticketing processes.

● Installed and configured desktop and laptop systems for optimal performance.

● Designed Ubiquiti NVR-based security camera systems.

● Configured Unifi switches with VLAN setup for network segmentation.

● Managed Windows Server 2022, including Active Directory and Group Policy.

● Led the integration of IT infrastructure ensuring compatibility and performance.

● Performed routine maintenance and system updates for continuity.

● Provided Tier 1–2 end-user support with professionalism.

● Maintained detailed documentation for installations and support resolutions. Gallaher IT Support & (During Associates College) Jan. 2023 Chattanooga, – May 2023 TN

● Maintained IT infrastructures remotely ensuring uptime and issue resolution.

● Resolved software and hardware compatibility issues.

● Implemented WAN-level security with firewall and ACLs.

● Installed network devices for optimal performance.

● Provisioned endpoint devices with profiles and policies. EDUCATION

The Bachelor University of Science, of Software Tennessee Systems at Chattanooga Chattanooga, 08/TN 23 SKILLS, TECHNOLOGIES & INTERESTS

● Skills: Communication; Linux/Windows/MAC OS; Network Design/Management; ISP Integration; Security Hardening; User Management; Network Traffic Controller; Concealed Documentation

● Technologies: ConnectWise; Dell Servers; Lenovo ThinkPads; Lenovo ThinkCentre; Aruba Switches; Ubiquiti Routers; Google Admin Console; Mosyle; Active Directory; Sangoma VOIP

● Interests: Weightlifting; Sports; Camping; Fishing

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