Customer Service Supervisor and Cashier
Resume:
January **** – Present
August 2024 – Feb 1, 2025
July 2021 – July 2024 (3 years)
EMAN ALY
*** ******* **, ********, ** 11207 Direct Cellular: 929-***-**** Email: ********@*****.*** PROFESSIONAL SUMMARY
My background, and passion, is in the customer service industry. It is my goal to treat people honestly, fairly, with kindness, dignity, and respect. I pride myself in going above and beyond for my customers. My clients and associates are more than just “numbers” to me. I have formed relationships with them, and many have become my close personal friends. I have had the privilege of helping those in need in my community.
US Citizen
Supervisor experience (5+) years
Cash register experience
Fluent in English and Arabic
CAREER HISTORY
Cashier, Assistant Supervisor & Grill
BurgerMan – New York, NY
Managed cashier duties and processed customer transactions accurately. Assisted in supervising daily restaurant operations and staff coordination. Prepared food and operated the grill to maintain high-quality standards. Supervisor
Cozy Coffee – New York, NY
Supervised coffee shop operations and ensured excellent customer service. Managed inventory, sourcing, and employee scheduling. Secretary
Alex Employment Agency – New York, NY
Performed administrative and clerical duties to support agency operations. Managed communications, scheduling, and office organization. Store Supervisor
BurgerMan – New York, NY
Supervisor for American/Mediterranean fusion restaurant in Manhattan. Supervised and trained employees.
Responsible for inventory management and sourcing products. Responsible for hiring, interviewing, and scheduling staff. Responsible for cashier duties, prep cook, and food preparation.
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July 2018 – July 2021 (3 years)
July 2015 – July 2018 (3 years)
Customer Service
New York Slice – New York, NY
Customer service for American restaurant in Manhattan. Supervised and trained employees.
Responsible for inventory management and sourcing products. Responsible for hiring, interviewing, and scheduling staff. Responsible for cashier duties, prep cook, and food preparation. Assistant Supervisor – Morning Shift
Sahara – New York, NY
Customer service for Mediterranean restaurant in Manhattan. Supervised and trained employees.
Responsible for inventory management and sourcing products. Responsible for hiring, interviewing, and scheduling staff. Responsible for cashier duties.
CERTIFICATES
Qualifying Certificate Food Protection.
Security License.
EDUCATION
Ain Shams University
Hospitality Services - Bachelor’s Degree
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