Technical and Computer Proficiency - Data Entry - Digital Security Awa

EMPRESS HAMPTON

Cincinnati, Ohio 513-***-****

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OBJECTIVE

Motivated and dependable recently graduated high school student seeking to maintain full-time position that offers professional growth and opportunities to utilize interpersonal skills, excellent time management and problem-solving skills

EXPERIENCE

Retail Representative (Seasonal)

Michaels Newport, KY 09/2024- 12/2024

• Delivered exceptional customer service by greeting customers, answering questions, and assisting with finding products.

• Maintained a fast, friendly and accurate checkout experience.

• Unloaded merchandise shipments and stocked products according to the stores standard

• Assist with Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS) operations to ensure efficient order fulfillment.

• Processed customer returns and exchanges while maintaining a positive customer experience.

• Followed company policies, standard operating procedures, and safety guidelines.

• Assisted in keeping the store clean, organized, and safe sales floor areas.

• Worked with team members to create a welcoming environment for customers and team members

Grocery Clerk (Seasonal)

Kroger’s Newport, KY 04/2024- 09/2024

• Assist customers in locating products and provided information to support purchasing decisions.

• Stock shelves, rotated inventory, and replaced damaged or expired merchandise.

• Ensured that the inbound shipments remained properly packed and offloaded to avoid damage

• Assists customers in making buying decisions and provides them with information about the various products

• Helps in cleaning and sweeping the grocery area, ensuring that the shopping environment is neat and tidy

• Make sure that the display of products on the shelves is done neatly and attractively

• Help receive and unload shipments while minimizing product damage.

• Monitored inventory levels and communicated low- stock items to management.

• Helps the other grocery workers ensure good shopping experience for all shoppers. EDUCATION

Graduated from Virtual High School February of 2026 Robert A. Taft Information Technology High School - Cincinnati, OH Honor Roll 1st semester 2023- 2024 Awarded Student of the Month for March 2024 3.5 GPA Completed Online Cybersecurity Internship June 2024 and is currently invited to return to the Winter session in February 2025

Completed Online Cybersecurity Internship November 2025 SKILLS

Technical and Computer Proficiency - Data Entry - Digital Security Awareness Tactical Communications -Time Management - Telephone Etiquette Record Keeping - Fast Learner - Caring and Empathetic Demeanor - Microsoft Word, Microsoft Excel, Outlook etc.

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