Test Management Automation Quality Engineering Lead

SAIFULLAH SAFDAR

QUALITY ENGINEERING LEAD TEST MANAGEMENT AUTOMATION

561-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Quality Engineering and Test Management professional with 11 years of experience delivering system integration, regression, smoke, sanity, negative, data-driven, and user acceptance testing across banking, financial services, retail, and benefits platforms. Hands-on experience building Java-based automation frameworks with Spring Boot, Selenium, TestNG, and Cucumber, alongside REST API testing and CI support. Skilled in test strategy, planning, execution governance, defect management, stakeholder coordination, data migration validation, root cause analysis, and Agile/Scrum delivery.

CORE COMPETENCIES

Quality Leadership, Test Strategy & Planning, Automation Framework Design, System Integration Testing, Regression, Smoke & Sanity Testing, User Acceptance Testing, Data Migration Validation, Defect Lifecycle Management, Root Cause Analysis, Agile/Scrum Delivery, Stakeholder Coordination, Accessibility Testing

TECHNICAL SKILLS

Programming: Java, SQL

Automation & Frameworks: Selenium WebDriver, TestNG, BDD Cucumber, Spring Boot

API & CI/CD: REST API, Postman, Jenkins

Test & Defect Management: JIRA, qTest, Rally, ALM

Accessibility: Axe plugin

Development Environment: Eclipse IDE

Delivery Methodology: Agile, Scrum

AI Agents: Claude, CoPilot, ChatGPT, Gemini, DeepSeek, Grok

PROFESSIONAL EXPERIENCE

INFOSYS 2018–Present

Client: Truist Bank

Projects: Equipment Finance Group Leasewave to Odessa Core modernization.

Designation: Test Manager

Responsibilities:

•Planned and executed functional test cases for iterative releases of the equipment finance solution.

•Validated data migration from the legacy LeaseWave platform to Odessa Core, focusing on data integrity and business-rule accuracy.

•Reviewed functional requirements, documented defects, and coordinated resolution through Truist and vendor defect-management tools.

•Supported business improvement recommendations associated with the modernization initiative.

Client: Truist Bank

Projects: Asset-Based Lending Working Capital Reporting Portal and Customer Finance Supply Chain

Designation: Test Manager

Responsibilities:

•Managed test execution and defect lifecycle activities across multiple asset-based lending applications.

•Identified application vulnerabilities and communicated actionable findings to development teams.

•Recommended fixes for upcoming releases and monitored validation through the test cycle.

Client: Tractor Supply Company

Projects: One Window Customer Support

Designation: Test Lead

Responsibilities:

•Led testing for a unified customer-support interface that consolidated multiple support systems into a single agent experience.

•Performed Interactive Voice Response testing and validated embedded support-system functions.

•Prepared test scripts, identified test data, and provided live testing support during offshore and onsite hours.

•Logged, tracked, and monitored defects in Qtest through closure.

Client: Citi Bank

Projects: Home Loan Mortgage Empower

Designation: Software Quality Tester

Responsibilities:

•Performed end-to-end testing for the Empower home-lending application.

•Applied mortgage-domain knowledge while partnering with business teams to investigate production defects.

•Logged and analyzed defects, recommended fixes to the vendor, and coordinated with L2 support on defect replication and root cause analysis.

Client: Fidelity

Projects: Health & Welfare Benefits Annual Enrollment

Designation: Automation Tester

Responsibilities:

•Tested the legacy Fidelity Hobbs application supporting annual benefits enrollment for clients including General Electric and Disney.

•Built a TestNG-based automation framework using Java and Spring Boot.

•Logged and analyzed defects in JIRA and completed root cause analysis for data discrepancies.

SILICON SOFT, LAHORE, PAKISTAN 2015–2018

Client: Koa Technologies

Projects: Customer Relationship Management Platform

Designation: Automation Tester

Responsibilities:

•Performed end-to-end testing of a CRM platform for a Japanese IT solutions company.

•Built a TestNG-based automation framework using Java and Spring Boot.

•Logged and analyzed defects in JIRA and investigated data discrepancies through root cause analysis.

ADDITIONAL TESTING EXPERTISE

•Produced test plans, test closure reports, and daily, weekly, and monthly test-status reporting.

•Collaborated with onsite teams, project stakeholders, developers, and business analysts throughout Agile delivery cycles.

•Evaluated functional areas for automation based on business value, technical feasibility, and test repeatability.

•Created test scenarios, test cases, execution assets, and completion reports from system and functional specifications.

•Participated in daily scrums, sprint planning, reviews, and retrospectives.

EDUCATION & CERTIFICATION

Bachelor of Science in Computer Science The University of Lahore, Lahore Pakistan. 2015

Infosys Global Agile Developer Certification 2020

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