Event Manager, Client Relations & Budget
Resume:
SHAWNA MCKENNA
Event Manager Event Coordination Client Relations Budget Management Sales
Strategy Administration Management
720-***-**** **************@*****.*** https://www.linkedin.com/public-profile/settings SUMMARY
A proactive event management professional with a strong background in coordinating diverse events and enhancing client relationships is presented. Passion for fostering community connections and delivering exceptional customer service is demonstrated through successful project management and innovative marketing strategies. A commitment to excellence and continuous improvement aligns well with the organization's goals, ensuring impactful experiences that resonate with all stakeholders. Enthusiasm for contributing to a vibrant event landscape is evident. EXPERIENCE
Event Manager
Hawaii Pacific University
03/2024 - Present Honolulu, United States
Managed and coordinated on-campus and off-campus events, ensuring seamless execution from planning to post-event follow- up
Developed and nurtured strong relationships with clients, vendors, and university departments to ensure client satisfaction and event success
Led the sales process for event services, including creating proposals, negotiating contracts, and securing new business opportunities
Oversaw logistics, budget management, and team coordination for large-scale events, conferences, and special programs Delivered high-quality customer service, addressing client needs, troubleshooting issues, and maintaining positive relationships with stakeholders
Implemented efficient event timelines, ensuring all aspects of events ran smoothly and within budget Promoted the university's event services, achieving growth in bookings and increasing brand awareness within the community Business & Events Manager
Treehouse Coworking
01/2021 - 01/2023 Honolulu, United States
Property Management: Event rental Contracting, Private office leasing, Maintenance, Commercial, event property management Sales & Marketing: Digital, Social media PR, Co branding, Digital Advertisement, Client Satisfaction & Customer service, Web design, SMS & Email Marketing, copywriting, blog, content creation. Brand vision and community building. Networking with local entrepreneurs
Events: Event planning, coordination & ticket sales. Hosting events, Co-branding events, partnership events, Educational events. Talent bookings with local professionals, Public relations marketing, advertising Accounting: AP, AR, Client Account Management, HR
Client Services Coordinator
Hawaii Visitors & Conventions Bureau
01/2019 - 01/2021 Honolulu, United States
Internally Promoted to HVCB Position
Hawaii Convention Center: ASM Global Sales coordinator 2019-2020 Executing Contracts, Event Meeting space for large conventions Hotel Communications & coordination 3,000 + attendees RFP Prep & Communications
Travel industry sales, Client communications
License Agreements, Addendums etc
Management of Marketing Funds Budget Requests
Travel Log & tracking for all HCC Sales Department Monthly Reports & Status Updates
Processing Purchase Orders for Sales & Marketing department Tradeshows coordination & vendor relations
Client relations and sales support with all association boards convection committees from all over the nation www.enhancv.com Powered by
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EXPERIENCE
Business Manager
PV Tech LLC
01/2017 - 01/2018 Honolulu City
Accounting, & Reports, Payment Processing
HR, Documentation
CEO Executive Administrator, Trainings
Appointment Proposals & scheduling
Account Documentation & Client communication
HECO Application submission & Requirements for PV System Installations Building Permitting Processing with Honolulu City & County regarding PV Installations Monitored virtual PV systems Production
Local GEM$ Financing Program Application submissions Implemented processes & procedures to accommodate industry regulations Healthcare Office Manager
Horizon Prosthetics
01/2012 - 01/2017 Location
Industry documentation Compliance & Accreditation for industry regulations Revenue & financial reporting for multiple locations Accounting, auditing, account reconciliation, AP/AR Vendor relations
Maintenance of medical charts in CRM System
Front office management for all patient coordination Regularly worked with healthcare facilities and physicians Medical billing, claim processing for all major Insurance providers DME Billing coding
Maintained documentation compliance for policies and industry regulations Supplier Relations & Purchasing Agent
Frontline Medical
01/2010 - 01/2012 Location
EDUCATION
Associate Degree
Front range comm college
Business Marketing
Business Marketing
MSU Denver
3 years completed
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