Logistics specialists, logistics analysts, supply chain coordination

Nivedita Yenumula

Business Operations Analyst

Vernon Hills, IL • *************@*****.*** • 530-***-**** • Green Card Holder

PROFESSIONAL SUMMARY

Operations professional with 5+ years coordinating order management, logistics, and cross-functional reporting between sales, warehouse, and supply teams. Skilled at analyzing daily order backlog, tracking delivery commitments, and flagging supply issues before they affect customers. Experienced with ERP systems (SAP exposure, NetSuite) and EDI-based order processing, with a track record of building SOPs and reporting tools that reduce errors and speed up order-to-cash cycles. Advanced in Microsoft Excel and SQL, with hands-on experience in Amazon Vendor Central and SmartSheet for cross-team visibility. MBA in Finance. Detail-oriented, highly organized, and comfortable managing multiple priorities under deadline pressure.

CORE COMPETENCIES

Cross-Functional Liaison (Sales, Ops, Warehouse)

Order Backlog & Delivery Tracking

Supply Planning Coordination

Order-to-Cash Cycle Improvement

Process Automation & Digitization

ERP Systems (SAP, NetSuite)

Data Analysis & Reporting

EDI Order Processing

Root Cause Analysis

SOP Development

Customer Experience & Escalations

Multi-Priority Management

TECHNICAL SKILLS

– Microsoft Excel – Advanced (Pivot Tables, VLOOKUP, Dashboards)

– Amazon Vendor Central (Order & Inventory Tracking)

– SQL (Data Queries, Validation, Trend Analysis)

– SmartSheet (Weekly Reporting & Status Tracking)

– ERP Systems: SAP (exposure), NetSuite (working knowledge)

– SharePoint & OneDrive

– EDI Transactions (ASN, BOL, Order Acknowledgements)

– QuickBooks, Sage

PROFESSIONAL EXPERIENCE

Logistics Specialist • PetWise Inc. / Pet Factory

Mundelein, IL 2025 – Present

– Serve as the primary liaison between warehouse, carrier, and 3PL teams to ensure orders ship according to promise dates, tracking status and proactively communicating delays to internal stakeholders.

– Analyze daily order and shipment status to identify at-risk deliveries, coordinating with warehouse and planning teams to resolve supply gaps before they affect customer commitments.

– Submit ASNs weekly through Amazon Vendor Central and track inventory replenishment, keeping supply data aligned with demand signals and delivery timelines.

– Maintain weekly order, vendor, and shipment tracking in SmartSheet, giving leadership real-time visibility into backlog, delays, and open action items.

– Create, validate, and transmit EDI transactions (ASNs, Bills of Lading, Order Acknowledgements) across multiple retail accounts, reducing documentation errors and order processing delays.

– Lead chargeback and order-discrepancy investigations, identifying root causes and implementing SOPs that reduced recurrence and improved order accuracy.

– Produce daily and ad-hoc status and KPI reports for sales, warehouse, and vendor teams, supporting faster, better-informed decisions on order and delivery priorities.

Operations Support Specialist • Advin Infotech

California (Remote) June 2023 – June 2024

– Supported daily business operations including scheduling, order management, and resource coordination across teams to meet delivery and financial commitments.

– Prepared and issued contract-based commercial invoices and sales confirmations, resolving billing discrepancies to protect revenue accuracy and support order-to-cash timelines.

– Assisted in cross-functional reporting and process documentation, contributing to improved operational transparency between finance, operations, and delivery teams.

– Maintained detailed tracking spreadsheets for order status, billing cycles, and deliverable timelines, supporting senior management reporting.

Relationship Banker • Bank of America

Seattle, WA Sep 2018 – Dec 2019

– Managed customer accounts in full compliance with federal regulatory requirements, performing daily reconciliations and preparing financial summaries used in revenue and audit reporting.

– Supported branch operations including audit preparation, documentation, and customer service, managing competing priorities under strict deadlines.

– Applied financial analysis and reporting skills directly transferable to order accuracy tracking, revenue commitments, and cross-functional coordination.

Assistant Logistics Manager • Skynet Electronic Pvt Ltd

Bangalore, India Jan 2016 – Jun 2017

– Coordinated domestic logistics and order fulfillment operations, negotiating with vendors and carriers to reduce costs and improve on-time delivery performance.

– Tracked shipments end-to-end and conducted inventory audits, resolving discrepancies to maintain order and warehouse accuracy.

KEY ACHIEVEMENTS

– Reduced order-processing errors and chargeback recurrence at PetWise by structuring root-cause investigations and enforcing new documentation SOPs.

– Introduced weekly SmartSheet-based backlog and order tracking, improving cross-team visibility and cutting delayed responses to internal stakeholders.

– Improved billing accuracy at Advin Infotech by designing a structured invoice reconciliation process, accelerating financial close and order-to-cash cycles.

– Improved on-time delivery rates at Skynet Electronic through carrier performance analysis and vendor renegotiation.

CERTIFICATIONS

– Microsoft Excel & Office (Certified)

– QuickBooks (Certified)

– Microsoft SQL Server (Certified)

– BankWorks – Retail Banking (Certified)

EDUCATION

MBA – Finance • PESIT, Bangalore, India • 2015

BE – Electronics & Communication Engineering • India • 2013

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