Human Resources & Recruitment Operations Manager
Resume:
DANICA JANE YOON, MBA
**************@*****.***
***** ***** ******* *** ****** City, CA 90710
Human Resources Yellow Belt Six Sigma Certified Recruitment Expert and Human Resources Generalist with 15years of experience overseeing Human Resources Department. Worked with different industries like BPO, Ecommerce, Product Development, Digital Marketing, Recruitment Agency, Real Estate and Healthcare. Responsible for managing recruitment, onboarding and compensation plans and initiatives, creating process to enhance strategic business outcomes and developing projects to improve employee satisfaction. QUALIFICATIONS
● Graduate of Masters in Business Administration
● Graduate of BS degree in Marketing and Masters in Business Administration
● Acquired skills in HR Compliance (policy and contract creation), Employee Performance Evaluation, and Training
● Youthful and very mature, willing to learn and grow
● Passionate about achieving a challenging position that allows meaningful contributions to a business’ success
● Dynamic personality that inspires people to want to work with
● Superb leadership, interpersonal, planning and communication abilities
● Great people and human resource management skills
● Excellent computer skills. Software tools/platforms experienced with:
MS Office, Open Office, Zoho, Google Suite
Asana, Trello, Monday.com, ClickUp
Slack, Skype, Calendly, Zoom, GMeet
Pipefy, PeopleHR, Breezy, Zoho, Airtable, Ashby, Notion
Onlinejobs, LinkedIn, Indeed
PROFESSIONAL EXPERIENCE/ WORK HISTORY
Di Lucci CPA Firm April 2026 - September 2026 (fixed contract 6months remote)) US Based (Texas)
People Operations Manager
● Own recruitment strategy, hiring processes, ATS management, and recruiting SOPs for U.S. and offshore positions, including defining role requirements, screening guidelines, and process improvements.
● Manage full-cycle recruitment across LinkedIn, Indeed, OnlineJobs.ph, and other platforms, including job postings, sourcing, resume screening, interviews, candidate evaluation, pipeline management, and hiring manager coordination.
● Track recruitment metrics, pipeline health, hiring timelines, and candidate progress to improve hiring efficiency and decision-making.
● Manage candidate communication, interview scheduling, follow-ups, rejections, and offer coordination, escalating counteroffers and compensation decisions to leadership.
● Lead offshore recruitment through OnlineJobs.ph, including job posting, screening, initial interviews, shortlisting, ATS documentation, and coordination with leadership for final interviews.
● Own onboarding from offer acceptance through Day 1, including preparing employment and contractor agreements, coordinating signatures, welcome communications, orientation, system access, and department handoffs.
● Facilitate performance reviews, PIPs, and employee relations meetings while partnering with leadership and managers on employee concerns and performance matters.
● Lead employee retention and engagement initiatives to strengthen employee experience and team culture.
● Maintain the HR database, employee records, and trial-period tracking to ensure accurate and timely HR administration.
Century21 February 24, 2021 - on call (project-based remote) US Based
HR Recruiter/Consultant
● Collaborate with hiring managers to identify seasonal staffing needs and preferred qualifications.
● Source, screen, and interview candidates using various channels and methods.
● Coordinate interview schedules and provide feedback to hiring managers.
● Manage candidate communication and facilitate offer negotiations.
● Maintain accurate recruitment records and contribute to process improvement initiatives. SimpleKeep August 16, 2020 - on call (project-based remote) US Based (California)
Recruiter
● Collaborate with hiring managers to identify seasonal staffing needs and preferred qualifications.
● Source, screen, and interview candidates using various channels and methods.
● Coordinate interview schedules and provide feedback to hiring managers.
● Manage candidate communication and facilitate offer negotiations.
● Maintain accurate recruitment records and contribute to process improvement initiatives. Private Label Beauty and Wellness March 18, 2021 - June 2026 (part-time 1099 remote) US Based (Florida)
HR Executive for VAs
● Collaborate with management to identify hiring needs and preferred qualifications.
● Maintain the work structure by updating job requirements and descriptions for all positions.
● Utilize various job platforms for recruitment sourcing, engaging in both passive and active sourcing.
● Facilitate end-to-end recruitment processes, including establishing recruiting, testing, and interviewing programs.
● Counsel managers on candidate selection and conduct and analyze exit interviews, recommending changes as necessary.
● Manage human resource staff by recruiting, selecting, orienting, and training employees.
● Enhance the organization’s human resources by planning, implementing, and evaluating employee relations and HR policies, programs, and practices.
● Ensure effective planning, monitoring, and appraisal of employee work results by training managers, scheduling management conferences, and resolving employee grievances. Elite Sedation August 2025 – February 2026 (W2 remote) US Based (California)
HR Assistant
● Supports end-to-end recruitment processes for onshore and offshore positions, including providers, dental assistants, and administrative staff.
● Facilitates seamless onboarding and offboarding experiences by managing documentation, credentialing coordination, and system setup.
● Assists in payroll preparation and timekeeping validation to ensure accuracy and timely processing.
● Maintains and updates employee records, contracts, and compliance documents in alignment with company policies.
● Handles employee relations by addressing staff concerns, coordinating performance discussions, and promoting positive workplace culture.
● Provides administrative and HR support to leadership, including scheduling, reporting, and data management.
● Collaborates with cross-functional teams to support operational efficiency and workforce planning.
Brand Alchemy October 2024 – February 2026 (part-time 1099 remote) US Based (Texas)
HR and Operations Manager
● Oversee recruitment and onboarding processes for internal teams and client placements.
● Managed contracts, service agreements, and compliance documents for both clients and staff.
● Provided executive assistance to the CEO, including calendar management, meeting coordination, and administrative support.
● Led staff management initiatives, handled performance reviews, task delegation, and HR policy implementation.
● Collaborated with cross-functional teams to optimize operational workflows and client delivery. Outliant/Aircrew November 2, 2021 – December 2023 (part-time 1099 remote) Campaign Manager/Technical Recruiter
● Collaborate with hiring managers to identify staffing needs and preferred qualifications.
● Source, screen, and interview candidates using various channels and methods.
● Coordinate interview schedules and provide feedback to hiring managers.
● Manage candidate communication and facilitate offer negotiations.
● Maintain accurate recruitment records and contribute to process improvement initiatives. OnePet February 1, 2021 – November 2023 (part-time 1099 remote) US Based (Texas)
HR Admin
● Collaborate with hiring managers to identify staffing needs and preferred qualifications.
● Source, screen, and interview candidates using various channels and methods.
● Coordinate interview schedules and provide feedback to hiring managers.
● Manage candidate communication and facilitate offer negotiations.
● Maintain accurate recruitment records and contribute to process improvement initiatives. Big Impact HQ May 9, 2022 – January 2023 (part-time 1099 remote) US Based (Texas)
Hiring Manager
● Collaborate with hiring managers to identify staffing needs and preferred qualifications.
● Source, screen, and interview candidates using various channels and methods.
● Coordinate interview schedules and provide feedback to hiring managers.
● Manage candidate communication and facilitate offer negotiations.
● Maintain accurate recruitment records and contribute to process improvement initiatives. Kunevich and Lau April 2, 2018 – April 10, 2020 (remote) US Based (Boston)
HR Manager
● Led HR operations for a real estate team, managing recruitment, payroll, policy implementation, and employee engagement. Recruited Inside Sales Agents, Property Managers, and Accounting staff while ensuring team alignment and timely onboarding. Developed job descriptions, structured training programs, and facilitated employee performance evaluations. Acted as a strategic partner to executive leadership on HR decisions. Milkyway Distribution Ltd August 2015 – March 2018 (remote) Hongkong Based
HR Manager and PH Operations Assistant Manager
● Handled HR and operational support for a distribution firm with remote teams in the Philippines. Managed recruitment, onboarding, compensation planning, and performance management. Supported U.K.-based leadership in aligning business goals with local operations. Improved productivity through the implementation of streamlined HR processes and communication channels.
Shopping Center Management Corporation January 2012 – October 2013 Philippines Based
HR Supervisor-Recruitment
● Managed recruitment activities for mall operations staff including tenant coordinators, admin officers, and security personnel. Led job fairs, interview scheduling, hiring documentation, and 201 file management. Ensured compliance with corporate hiring policies and provided regular updates to HR leadership. Analyzed hiring metrics and exit interviews to support continuous improvement.
Aegis PeopleSupport September 2008 – September
2011
Philippines Based
Executive, Talent Acquisition
● Performed full-cycle recruitment for call center operations, handling up to 50 candidates per week. Coordinated assessments, interviews, and hiring documentation, while ensuring accurate applicant profiling and account matching. Participated in large-scale job fairs and worked with operations teams to forecast hiring needs. Maintained recruitment reports and supported onboarding and training initiatives.
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