Administrative Assistant & Sales Support

Sheila Padilla

Kansas City, MO ***** +1-816-***-**** ******.*********@*****.***

Professional summary

Dependable administrative professional with over 25 years of experience supporting manufacturing sales and fabrication offices. Skilled in client advocacy, customer service, payroll, accounts payable/receivable, and supply management. Recognized for meticulous attention to detail, efficient order management, and assisting sales departments. Proven ability to oversee office operations, manage inventory, and support both staff and clients effectively. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work experience

Adminstrative Assistant

JL Components Kansas City, MO

March 2020 to August 2026

• Delivered comprehensive administrative support for support for 6 years in a manufacturing and fabrication office, including receptionist, typist, dictation, purchasing, order entry, and order management duties

• Managed accounts payable and receivables, ensuring timely and accurate financial processing

• Oversaw shipping and receiving and supply management, maintaining efficient office operations

• Provided customer service and data entry, improving client relations and record accuracy

• Assisted sales department as needed, supporting achievement of sales goals. Administrative Assistant

Brookside & Lane Associates Kansas City, MO

April 2004 to November 2019

• Delivered comprehensive administrative support for 14+ years in a manufacturing sales office, including receptionist, typist, dictation, purchasing, order entry, and order management duties

• Managed accounts payable and receivables, invoicing, payroll, and sales tax, ensuring timely and accurate financial processing

• Oversaw shipping and receiving and supply management, maintaining efficient office operations

• Provided customer service and data entry, improving client relations and record accuracy

• Assisted sales department as needed, supporting achievement of sales goals Office Manager

Commercial Industrial Supply Company Norhtmoor, MO April 2001 to February 2004

• Managed accounts payable and receivables, payroll, and sales tax, ensuring accurate financial reporting

• Oversaw inventory, shipping, and receiving, maintaining optimal stock levels and timely deliveries

• Performed various administrative and general office duties, supporting daily business operations Manager of Temporary Services

Food Staff Specialists Kansas City, MO

June 2000 to April 2001

• Oversaw all employees and client accounts, ensuring high-quality service delivery

• Conducted interviewing and hiring of personnel, improving team effectiveness

• Placed temporary personnel efficiently, meeting client staffing needs

• Processed payroll, collections, and bookkeeping, maintaining accurate financial records Education

Associate's degree

Penn Valley Community College

Business (Associates of Arts)

Penn Valley Community College Kansas City, MO

May 1998 to May 2002

Upper secondary education

Skills

Phone etiquette Freight documentation management MS Office Microsoft Outlook Customer communication Microsoft Excel Interpersonal skills Transportation management Billing QuickBooks Customs clearance management Excel Word Satisfaction Computer operation Microsoft Office Administrative Assistant Supply chain coordination Filing Bookkeeping Receptionist Professional networking Accounts payable Typing Customer support Data entry Account development Shipping and receiving Administrative experience accounting Order management Etiquette Attention to detail Office management Inventory management Purchasing Payroll Clerical experience Time management Customer service Order entry Order processing Dealership experience Outlook 50 wpm

Additional information

SKILLS & ABILITIES • Quickly acclimates to a high pressure environment

• Well organized and efficient

• Quick to learn procedures and methods

• Professional phone etiquette and pleasant speaking voice

• Dependable and able to work without supervision

• Able to recognize a customer's needs and meet them to ensure customer satisfaction

• Proficient in QuickBooks, Excel, Word, Order Management Software, and Outlook

• Type 50 wpm

• Average 10 Key Speed is 9000 KPH

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