Restaurant / Freight Forwarding & Customer Support Professional
Resume:
Shailesh Tambde ***************@*****.***
Dreams 4A/1504 +91-900*******
Bhandup (W), Mumbai 400078.
Career Objective
Seeking a challenging position in Organization where my skills and knowledge can be best utilized and where I can turn my knowledge and skills into value in becoming an asset for the company.
Work Experience
DELIVENTURE LOGISTICS PVT LTD
Freight Forwarder
June 2024 – August 2026
o Handle end-to-end export and import documentation through CHA and coordinate customs clearance to keep 70-80% of shipments on
o Book air and ocean freight with carriers, negotiating competitive rates and routings to optimize transit time and cost.
o Track and trace shipments proactively, providing regular status updates to clients and resolving exceptions with CHA, carriers, and suppliers. THE KITCHEN KING
Restaurant Manager
Nov 2020 – June 2024
o Overseeing daily operations.
o Managed inventory, reducing food waste.
o Sometimes delivering food to the customer.
o Troubleshoot Computer, CCTV, and networking.
o Monitored premises through CCTV.
o Maintaining customer satisfaction.
o Dealing directly with any customer complaints during my shift. HOESTY NET SOLUTIONS
Customer Support
Nov 2016 – Dec 2019
o Responsible for ensuring customer satisfaction by handling questions related to the internet.
o Resolved customer queries regarding internet.
o Installing and Configuration of Router.
o Installing and Configuration of internet at customer’s place. o Ensured all equipment are well installed and configured. TIKONA DIGITAL NETWORK
Customer Support
Jan 2013 - Nov 2016
o Responsible for ensuring customer satisfaction by handling questions related to the internet.
o Resolved customer queries regarding internet.
o Installing and Configuration of Router.
o Installing and Configuration of internet at customer’s place. o Ensured all equipment are well installed and configured. SERCO GLOBAL SERVICES
Customer Support
May 2010 - Oct 2012
Working as part of a team that is responsible for making sure customer get resolution of their queries on time on behalf of HDFC LIFE INSURANCE through email. TATA AIG LIFE INSURANCE
Worked as Tele-caller
Sept 2009 to March 2010
Computer Proficiency
o Platform / Operating Systems: WINDOWS 98/2002/XP/7/10/11. o Database: MS Power-Point, MS Excel, MS Word, Kingsoft Spreadsheet. o Web Skills: Internet & E-Mail.
o Network: Router configuration, CCTV Configuration. Academic Education Qualification
EXAM
BOARD
COLLEGE
YEAR
H.S.C
Maharashtra Board
N.G. Acharya and D.K.
Marathe College,
Chembur
2002
S.S.C
Maharashtra Board Marathi Vidyalaya,
Ghatkopar
2000
Personal Details
Name : Shailesh Tambde
Date of Birth : 29th Sept 1984
Gender : Male
Language : English, Hindi and Marathi
Hobbies : Playing Cricket, Cooking, Listening to Soft Music and Traveling Nationality : Indian
Declaration
Empathetic, patience, humble, fast learner and a good communicator. Inherent curiosity to learn. Like to accept Challenging jobs.
Shailesh Tambde
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