Transportation & Logistics Operations Professional

Myeshia Willis

Eastpointe, MI ***** +1-313-***-**** **********@*****.***

Professional Summary

Detailed and focused on maintaining organization and identifying opportunities for process improvements. Innovative and engaging style demonstrated of academic experiences. Caring and hardworking professional with exceptional work ethic and commitment to cultivating productive learning environments and more opportunity to grow. Authorized to work in the US for any employer

Work Experience

Owner/Operator

Assured Travels Transportation LLC Eastpointe, MI January 2026 to Present

An independent transportation entrepreneur who owns and operates a commercial vehicle, providing transportation, delivery, logistics, or freight services under my own business. I am are responsible for managing daily operations, securing clients, maintaining their vehicle, handling business finances, ensuring regulatory compliance, and delivering reliable services. As an independent contractor, I work for myself rather than as an employee, allowing the flexibility to choose contracts, set schedules, and grow my business. Self-motivated business owner with experience operating a commercial vehicle to provide transportation, logistics, and delivery services. Skilled in route planning, customer service, vehicle maintenance, safety compliance, and business management. Proven ability to coordinate schedules, manage contracts, and deliver dependable transportation solutions while maintaining professionalism and efficiency.” Bus Operator

Smart Bus Clinton Township, MI

February 2025 to March 2026

City Bus Operators transport passengers to and from various destinations throughout the city, ensuring schedules are followed while maintaining a safe and courteous environment. They assist riders, collect fares when required, comply with traffic laws, and perform routine vehicle inspections before and after trips. Shipping and Receiving Clerk

Reyes Coca-Cola Bottling Highland Park, MI

June 2021 to April 2025

Ensure load accuracy at check-in and check-out by physical counting the pallets that’s on the dock. Doing data entry into SAP & Dematic system. Providing customer service to the truck drivers by assisting and handling internal and external drivers. Maintain direct interaction and communication with all supervisors about the loads and controlling how the dock is running. Other projects or duties as assigned.

Unit Secretary

AUTUMN WOODS-Troy MI

May 2021 to October 2024

Maintain and update patient records

Schedule appointments and procedures

Answer phones and direct calls to appropriate staff Assist with filing, faxing, and other clerical tasks Communicate effectively with patients, families, and staff Duties include maintaining patient records, scheduling appointments, answering phones, and assisting with other clerical tasks as needed. CNA - Certified Nursing Assistant

River view Health and Rehab Detroit, MI

July 2017 to March 2023

Performs patients bath, oral hygiene, nail care, foot care, skincare, dressing, feeding, toileting and elimination, and transferring patient. Positions patients in bed with proper body alignment. Adheres to facility standards as applicable also wear uniforms, perform all aspects of patient care in an environment that optimizes patient safety. Receptionist

Medical office Roseville, MI

May 2015 to June 2016

Providing administrative support including answering phones, scheduling appointments, scanning, collecting and posting patient payments, insurance authorizations, documenting in Epic EMR, greeting and checking patients in/out, etc. Obtaining insurance referrals and authorizations for specialist visits and testing. Maintaining an organized, efficient and friendly environment. Shipping and Receiving Clerk

GLOBAL ENTERPRISES New Baltimore, MI

May 2014 to January 2015

Receives goods and verifies the quality and count of all items unloaded from railroad cars, trucks and trailers; checks against suppliers’ count and immediately reports discrepancies to carriers, supervisor, and purchasing officer per company policy.

Verifies and records all items loaded for shipments. Carefully and accurately maintains shipping records for requested categories including goods returned, dunnage, and returnable pallets.

Maintains database of shipment data to ensure that customer orders are updated and that appropriate billing documents are provided to accounting or other associated departments as required. Notifies supervisor of major discrepancies, over-shipments, or substitutions. Completes information on damage claims for in-transit damage. Pediatric Front Desk

DMC MEDICAL Detroit, MI

March 2010 to April 2012

Greet patients and parents as they come in and leave the building

- Scheduling patient appointments

- Handling multiple phone calls / triaging

- Familiar with medical terminology

- Maintaining patient records and accounts

- HIPAA compliant

- Professional and courteous with all staff and patients

- Faxing and scanning medical documents

Education

Certified Nursing Assistant (Completion)

Genascot Services

June 2014 to July 2014

Nursing (Medical Administration Assistant)

Everest Institute-Southfield

October 2008 to June 2009

High school diploma

Pebblebrook High School Mableton, GA

September 2002 to May 2006

High school diploma

Pebblebrook High School

September 2002 to May 2006

Upper secondary education

Commercial Driver's License (CDL)

Class B

Expires: April 2029

State: MI

Endorsements: H (Hazardous Materials) - P (Passenger vehicles) - S (School bus)) Skills

Data management Time management Route driving Typing Medical billing account reconciliation Multi-line phone systems Client interaction via phone calls Automobile transportation Medical scheduling Computer skills Microsoft Outlook Package delivery Healthcare management Writing skills Analytical thinking Communication skills Call center experience Load securement Organizational skills Pharmacy benefits management experience Empathy Customer service Attention to detail Microsoft Excel Courier Customer communication Hospital experience Delivery tracking applications Patient billing Delivery driver experience Medical coding Escalation handling Orthopedics Driver communication tools Oncology Accounts receivable Box truck Route planning Passenger vehicle Microsoft Access SUV driving Commercial driving Client communication Medical terminology GPS Mobile devices Delivery vans CRM system proficiency Clerical experience Meditech Ethernet Hospital revenue cycle management Insurance verification HIPAA Insurance prior authorization Driving Computer operation Navigation software Achieving HIPAA compliance Patient interaction Revenue cycle management Medical billing Accounts payable Van driving Medical office experience Appeals Delivery detail verification Background checks Cargo van operation Shipping coordination Warehouse experience Delivery driving Over the road (OTR) driving routes Administrative experience Multitasking Insurance medical billing Data entry Languages

English

Certifications and Licenses

CDL B

TWIC Card

BLS Certification

CNA

Driver's License

Air Brake Endorsement

Chauffeur's Permit

Additional Information

Authorized to work in the US for any employer

Class B Driver

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