Remote Data Entry & Data Management Specialist

MOSHOOD OYENIRAN

*****************@*****.*** LinkedIn 070********

PROFESSIONAL SUMMARY

First-Class Computer Science graduate with hands-on experience in customer service, data management, AI-driven research, and automation engineering. Proven ability to resolve complex integration and customer support challenges and deliver measurable outcomes across high-volume environments.

SKILLS

Customer Service Complaint Resolution Project Management Data Analysis Digital Marketing Research & Report Writing Stakeholder Management Problem Solving

EXPERIENCE

Data Entry Specialist 2025 – 2026

Springboard

● Analyzed and verified 500+ historical records using AI tools (SourceLinker), improving accuracy across 150+ ancestor profiles.

● Indexed 1,000+ historical records in collaboration with global researchers, enhancing discoverability and data quality.

● Strengthened data management skills by resolving 500+ quality and indexing challenges. Customer Service Representative Feb 2024 – Aug 2024 Taotech Solutions, Lagos

● Resolved customer complaints via email and chat channels, handling 20+ inquiries daily while maintaining service quality.

● Investigated and addressed customer concerns promptly, contributing to improved customer satisfaction and retention.

● Communicated clearly and empathetically with customers under high-volume conditions, escalating complex cases when needed.

AI Automation Engineer 2023 – 2024

Freelance

● Built and maintained backend automation pipelines (Make.com/n8n), managing 500+ daily data payloads at 99% execution success.

● Troubleshot API integrations and LLM prompt chains, resolving 90% of pipeline bottlenecks on first diagnostic contact.

● Diagnosed LLM prompt chain failures, cutting first-contact resolution time across 90% of integration issues. EDUCATION

B.Sc. Applied Business Management 2025

Brigham Young University-Idaho — CGPA: 3.33/4.00

B.Sc. Computer Science 2024

Lagos State University — First Class Honours (CGPA: 4.65/5.00) CERTIFICATIONS

Virtual Assistant – ALX (2024) AI Career Essentials – ALX (2024) Project Management – Ensign College (2024) Administrative Assistant – BYU-Idaho (2024) Business & Leadership Skills – BYU-Idaho (2025) AWARDS & RECOGNITION

● Top 5 Performer, AI Career Essentials Program – ALX (2024) VOLUNTEER EXPERIENCE

Full-Time Missionary 2019 – 2021

The Church of Jesus Christ of Latter-day Saints

● Led 50+ community service projects; mentored 50+ individuals in diverse cultural settings.

● Contributed to a 30% increase in weekly participation through gospel teaching and community engagement.

● Demonstrated leadership across diverse cultural settings, mentoring 50+ individuals and fostering inclusive engagement.

● Academic Excellence Award – Lagos State University (2021) First-Class CGPA 4.54 at 100 Level

● Outstanding Contribution to Digital Literacy – NYSC (2024)

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