ZAM NANTONGO
***********@*****.***
Bachelor of Social Works and Social Administration graduate with 5 years' experience in community and residential support homes. Compassionate and dedicated support worker with extensive experience in providing care and community support to vulnerable individuals facing mental health challenges and trauma, developmental disabilities. Skilled in problem- solving, de-escalation, crisis intervention, and creating supportive environments tailored to individual needs.
• behavioral therapy
• social work
• crisis intervention
• Medication administration
• Case management
• DevelopmentalDisabilitiesExperience
• De-Escalation Skills
• Computer skills
02/2024 to Current
CATHOLIC SOCIAL SERVICES
Edmonton, AB
Community Disability Worker
• Provided personalized support to individuals with disabilities in daily activities.
• Assisted clients in developing life skills through tailored programs and activities.
• Coordinated with healthcare professionals to ensure appropriate care for clients.
• Facilitated community engagement events to promote social inclusion and interaction.
• Document client progress and needs for effective service delivery and planning.
• Maintain a safe and supportive environment for clients at all times. 03/2022 to 12/2023
MARIAM FOOTSTEPS INC
Edmonton, AB
Support Worker
• Provided care for youth with disabilities.
• Assisted with medication, mobility, and personal care. Assisted in recreational activities and self-care opportunities for youth and supported their process and ensured their goals are met.
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• Maintained client records and ensured well-being. 03/2020 to 02/2022
ICE: INDEPENDENT COUNSELLING ENTERPRISES
Edmonton, Alberta
Community Support Worker
Supported individuals with intellectual, developmental, and physical disabilities in residential and community settings, assisting with daily living, personal care, and mobility.
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Implemented Individual Support Plans, encouraged independence and skill development, and promoted community participation.
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Monitored and documented behavioral and health changes, using de-escalation techniques and reporting concerns as needed.
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Ensured a safe environment while collaborating with families, healthcare providers, and team members to deliver holistic support.
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BACHELOR IN HOSPITALITY 01/2015
MAKERERE UNIVERISTY, Kampala,Uganda
PROFESSIONAL SUMMARY
SKILLS
PROFESSIONAL EXPERIENCE
EDUCATION
CERTIFICATES
- Mental Health Awareness and Support
- NVCI
- Medication Administration
- First Aid/CPR
- Naloxone
- Trauma Informed Care
- Living works
- FOIP
- Food Safety Basic
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Available upon request
REFERENCES