Project management

SUMMARY OF QUALIFICATIONS:

PMP-certified Project Manager with 5+ years of experience leading cross-functional, multi-stakeholder initiatives across Agile, Scrum, Kanban, Waterfall and hybrid frameworks supported by 9+ years of engineering and operations leadership experience in financial services and mission-critical environments. Recognized for driving alignment between business, technical, and operational teams, managing vendors and budgets, and communicating effectively with senior leadership. Expert in leveraging Microsoft Office and project management tools to deliver executive-ready insights, strengthen governance, and continuously improve delivery outcomes in complex, regulated environments.

CORE COMPETENCIES:

End-to-End Project Delivery & Lifecycle Management

Agile, Scrum, Kanban & Hybrid Methodologies

Program & Portfolio Coordination

Schedule, Budget (CAPEX/OPEX) & Resource Management

Risk, Issue, Dependency & Change Management (RAID)

Stakeholder & Executive Communication

Vendor & Contract Management

PMO Governance & Reporting

Business Case Development & Benefits Realization

TECHNICAL EXPERTISE:

Project Management Tools: Jira, Smartsheet, MS Project, Asana and MS Teams for project planning, sprint tracking, collaboration and delivery reporting across Agile and hybrid environments.

Reporting & Analytics: Advanced expertise in Power BI, Tableau, Advanced Excel, and PowerPoint to develop dashboards, KPI reporting, financial analysis, and executive-ready presentations supporting data-driven project decisions.

Business Skills: Business Definition Requirements, Global Financial analysis and reporting, Business Process Analysis and Re-engineering, Agile development methodologies, Global Compliance and Risk management, Stakeholder management.

Data Bases: Databases: Microsoft Access, MS-SQL Server.

Leadership Skills: Adaptability and critical thinking, Negotiation and conflict resolution, Cross-Functional Team Leadership, Stakeholder management.

PROFESSIONAL EXPERIENCE:

Delmarva Power - Newark, Delaware March 2026 - Present Senior Program Manager

Led large-scale cross-functional programs and projects from initiation through completion, ensuring alignment with strategic business objectives and operational priorities.

Managed project schedules, milestones, dependencies, and critical paths using Oracle Primavera P6, ensuring timely delivery of key initiatives.

Partnered with Finance, Operations, Engineering, and Technology teams to plan, execute, and monitor complex business and operational projects.

Utilized Oracle applications to track project costs, budgets, forecasts, resource utilization, and financial performance.

Developed and presented executive-level dashboards, status reports, and portfolio updates to senior leadership, highlighting progress, risks, financial impacts, and mitigation strategies.

Led project governance activities, including stakeholder management, risk assessment, issue resolution, change control, and decision-making processes.

Managed multiple concurrent projects while balancing scope, schedule, budget, and resource constraints.

Applied Agile methodologies to drive iterative delivery, facilitate sprint planning, backlog prioritization, daily standups, and stakeholder engagement.

Coordinated cross-functional teams to define business requirements, establish project roadmaps, and deliver high-quality solutions that met business needs.

Facilitated collaboration between Finance, Operations, PMO, and technical teams to improve operational efficiency and streamline business processes.

Monitored project performance through KPIs, earned value metrics, and financial reporting to support informed decision-making.

Identified and implemented process improvements that enhanced project execution, governance, and reporting effectiveness.

Led stakeholder meetings, project reviews, and executive steering committee sessions to ensure alignment and transparency across all levels of the organization.

Managed project budgets, forecasts, vendor deliverables, and resource planning to ensure projects remained within approved financial targets.

Drove successful project delivery by proactively managing risks, resolving issues, and maintaining strong communication with business and executive stakeholders.

Morgan Stanley Project - Hines, Somerset, New Jersey June 2025 - November 2025 Senior PMO Analyst - Enterprise Data Center

Designed and maintained Power BI dashboards and Excel-based reports to monitor data center performance, capacity utilization, and incident resolution trends, improving operational visibility.

Created and delivered executive-level PowerPoint presentations with visual storytelling to communicate operational health, risk status, and strategic initiatives.

Led planning and execution of enterprise data center and infrastructure projects, ensuring delivery against scope, schedule, and risk objectives.

Developed dashboards and reports using Excel/Power BI to track procurement KPIs, contract status, purchase orders, and supplier performance metrics.

Collaborated with procurement, finance, and legal teams to ensure compliance with contracts, SLAs, and regulatory requirements.

Managed and updated Smartsheet project trackers for data center initiatives, achieving 98% on- time milestone completion across cross-functional teams.

Applied SDLC methodologies to plan, execute, and monitor infrastructure projects, ensuring zero critical outages during upgrades and migrations.

Oversaw vendor contract management, tracking, resolving performance issues, and contributing to annual cost savings of 12% through contract renegotiations.

Coordinated with cross-functional teams and external vendors to align operations with business continuity and compliance requirements, passing all internal and external audits with no findings.

Union Bank of Switzerland (UBS) - C&W, Manhattan, NY September 2022 - June 2025 Business Analyst & Project Coordinator - Mission Critical Facilities

Collaborated with global Mission Critical Facilities (MCF) functional leads to support program development, project execution and operational improvements across regions.

Delivered project analytics and risk insights for Global Operations Controls and Risk & Controls teams, enabling proactive risk mitigation and informed decision-making.

Developed and monitored action plans, project trackers, schedules and risk mitigation strategies, ensuring timely resolution of operational, compliance and strategic risks.

Designed and maintained project dashboards using Excel, pivot tables, and data models, integrating outputs into PowerPoint presentations for executive-level reporting.

Supported decision-making through trend analysis, KPI/KPC reporting, and performance metrics, influencing global planning and resource allocation.

Facilitated global and regional meetings with site teams, analyzing reported data, identifying key insights, and addressing operational gaps while managing follow-up project actions.

Compiled and presented data in compliance with ISO Audit standards, documenting post-audit actions and improvement plans and tracking audit related project deliverables.

Partnered with IT teams on SharePoint development projects, contributing to requirements gathering, UAT coordination and deployment support.

Supported project lifecycles from planning to completion, including schedule management, CAPEX/OPEX tracking and business reporting.

Developed business cases, training programs and executive presentations for senior and regional leadership supporting project approvals and strategic planning.

Organized Operational Management Forum meetings, presenting business achievements, forecasts, project milestones and strategic updates.

Generated and distributed weekly, monthly, and quarterly reports for global MCF teams to track progress and performance.

Led continuous improvement and PMO initiatives, streamlining reporting standards, digitizing processes, enhancing project governance efficiency.

Doppelmayr Cable Car, Toronto, ON, Canada June 2015 - June 2022 Greater Toronto Airport Authority

PMO Support Analyst April 2020 - June 2022

Supported project managers in planning and executing technical and operational initiatives, contributing to project scheduling, task coordination, risk tracking and status reporting.

Gathered and analyzed business/technical requirements, conducted gap analysis, and delivered insights through Excel/Power BI dashboards and executive presentations.

Evaluated equipment lifecycle and EOL assets, building business cases with ROI and cost- benefit analyses to guide capital planning and risk mitigation.

Partnered with engineering and IT teams to translate requirements into deliverables and support end-to-end project lifecycle (SDLC/PLM).

Facilitated cross-functional workshops and stakeholder meetings to streamline processes and align strategies with organizational goals.

Prepared concise reports for senior management and regulatory bodies, simplifying complex data into actionable insights.

Maintenance Engineer June 2015 - March 2020

Performed preventive, corrective, and predictive maintenance on automated train systems, including mechanical, electrical, and control components.

Troubleshot and repair Siemens PLCs, electrical circuits, and mechanical parts to ensure safe and efficient operations.

Monitored system performance and SCADA alarms, diagnosing faults and implementing timely solutions to minimize downtime.

Conducted routine inspections and nondestructive testing of tracks, piers, and structural components to maintain compliance with safety standards.

Maintained accurate daily operational logs, maintenance records, and reports for airport authorities and internal teams.

Collaborated with AOCC, operations staff, and passengers to coordinate communications and streamline issue resolution.

EDUCATION:

Bachelors in Mechanical Engineering

Pacific University (India)

2010 - 2014

Advanced Diploma in Mechanical Technician

Northern College (Canada)

2014 - 2015

CERTIFICATION:

Project Management Certification - PMP

Agile Development & Scrum - IBM

AI Core Concepts - Oxford University & University of Michigan

Oracle Certification

SQL Certificate - University of California

Python - University of Michigan

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