Infrastructure & Systems Engineer

AZHER MATEEN SIDDIQUE

Infrastructure & Systems Engineer Windows Server Linux VMware Azure Microsoft 365

469-***-**** *******************@*****.*** Dallas, TX

PROFESSIONAL SUMMARY

Infrastructure and Systems Engineer with 15+ years of experience administering enterprise Windows Server, Active Directory, VMware, Linux, Microsoft 365, Azure, and hybrid infrastructure environments. Strong hands-on background in Windows Server administration, Active Directory, Group Policy, DNS/DHCP, server patching, virtualization, backup and disaster recovery, network connectivity, performance monitoring, and high-availability solutions. Experienced with RHEL administration, Citrix XenApp/XenDesktop, VMware ESXi/HA/SRM, Azure IaaS, Entra ID, Microsoft 365, Intune, Exchange, Azure networking, and infrastructure automation using PowerShell and infrastructure-as-code technologies.

CORE TECHNICAL SKILLS

Windows Server: Windows Server Administration, Windows Server 2016/2019/2022, Server Provisioning, Configuration, Patching, Troubleshooting, Performance Monitoring

Active Directory: Active Directory, Group Policy, DNS, DHCP, AD Connect, Entra ID, RBAC, Conditional Access, MFA

Linux Administration: Red Hat Enterprise Linux (RHEL), Server Patching, User & Group Management, File Permissions, SSH, Linux Services, Troubleshooting

Virtualization: VMware vSphere, ESXi, vCenter, HA, SRM, Virtual Machine Provisioning, Resource Optimization, High Availability, Disaster Recovery

Citrix: XenApp, XenDesktop, Virtual Delivery Agent (VDA), StoreFront, Director, Published Applications, Application/Desktop Delivery, Troubleshooting

Microsoft 365: Exchange Online, Exchange Server, Teams, SharePoint Online, OneDrive, Intune, Microsoft Defender

Azure: Azure IaaS/PaaS, Azure VMs, VNets, NSGs, Application Gateway, Load Balancer, ExpressRoute, Azure Monitor, Log Analytics, Azure Backup, Azure Site Recovery

Networking: TCP/IP, DNS, DHCP, VPN, Site-to-Site VPN, Network Security Groups, Load Balancing, Network Troubleshooting, FortiGate

Backup & DR: Veeam Backup & Replication, Veeam Backup for Microsoft 365, Commvault, NetBackup, VMware SRM, Azure Backup, Azure Site Recovery

Automation: PowerShell, PowerCLI, Terraform, ARM Templates, Bicep, Infrastructure as Code

Endpoint Management: Microsoft Intune, SCCM/MECM, Windows Autopilot, Group Policy, Endpoint Management

Monitoring & Security: Azure Monitor, Log Analytics, Microsoft Sentinel, Defender for Endpoint, Defender for Cloud, Defender for Identity

PROFESSIONAL EXPERIENCE

System Engineer Robot Insight Technologies Dallas, TX March 2022 – Present

• Administer and support enterprise Azure infrastructure including Azure Virtual Machines, Virtual Networks, NSGs, Application Gateways, Load Balancers, and ExpressRoute for secure hybrid connectivity.

• Manage Entra ID, Conditional Access, MFA, PIM, and RBAC to support secure identity and access across hybrid infrastructure environments.

• Provision, configure, monitor, and troubleshoot Azure infrastructure while optimizing resource utilization, availability, performance, and scalability.

• Implement infrastructure automation using PowerShell, Terraform, ARM templates, and Bicep to improve provisioning consistency and reduce manual administration.

• Configure Azure Monitor, Log Analytics, Application Insights, and Microsoft Sentinel for infrastructure monitoring, alerting, performance analysis, and operational troubleshooting.

• Implement Azure Backup and Azure Site Recovery solutions to support enterprise recovery objectives and business continuity.

• Support hybrid cloud migrations from on-premises infrastructure to Azure IaaS/PaaS using Azure Migrate and Azure Site Recovery.

• Design and manage Azure Virtual Desktop environments, including FSLogix profile management and application delivery.

• Secure and optimize Azure workloads using Microsoft Defender for Cloud, Key Vault, Private Endpoints, network segmentation, and security controls.

• Support network connectivity and troubleshooting across cloud and distributed infrastructure environments, including VNets, NSGs, Application Gateways, Load Balancers, and ExpressRoute.

• Develop PowerShell automation for recurring administrative tasks, reducing ticket resolution time by 35%.

VMware & Windows Engineer Boubyan Takaful Insurance Kuwait July 2013 – August 2021

• Administered enterprise Windows and hybrid Microsoft environments supporting 5,000+ users, including on-premises Active Directory, Azure AD Connect, Microsoft 365, and Exchange.

• Administered Active Directory, Group Policy, DNS, DHCP, identity services, and Windows infrastructure in enterprise environments.

• Designed and implemented SCCM application deployment and Windows OS patch management, reducing system vulnerabilities by 30%.

• Established SCCM-based patch management processes, improving patch compliance rates by 40%.

• Installed, configured, and administered Microsoft Exchange Server 2010/2013/2016/2019 environments supporting 5,000+ mailboxes.

• Designed and managed Exchange Database Availability Groups to provide high availability and disaster recovery.

• Performed Exchange migrations and hybrid Exchange integrations with Microsoft 365, including Azure AD Connect, OAuth, and hybrid mail flow.

• Managed VMware ESXi environments and high-availability clusters supporting business-critical applications.

• Implemented VMware Site Recovery Manager and HA solutions supporting 99.9% availability for business-critical applications.

• Optimized VMware virtual machine resource allocation and capacity planning, reducing infrastructure costs by 20%.

• Managed Azure Backup and Site Recovery to protect workloads and support cross-region disaster recovery.

• Supported network and security infrastructure including FortiGate firewalls, VPN connectivity, and hybrid cloud environments.

• Administered Red Hat Enterprise Linux (RHEL) servers, performing security patching, user and group administration, file permissions management, SSH, service management, and operating system troubleshooting.

• Monitored and troubleshot Linux services, connectivity, permissions, and system-level issues to maintain application availability.

• Administered Citrix XenApp and XenDesktop environments supporting enterprise application and desktop delivery.

• Configured and supported Citrix Virtual Delivery Agents (VDA), StoreFront, and Director for application publishing, session management, monitoring, and troubleshooting.

• Published and maintained enterprise applications through Citrix XenApp/XenDesktop and supported user access and application delivery issues.

System Administrator First Takaful Insurance Co. Kuwait May 2006 – June 2013

• Administered enterprise Windows Server and VMware infrastructure, supporting high availability and reliable operation of business-critical services.

• Implemented and maintained Active Directory, Group Policy, DNS, and DHCP services for enterprise identity and network management.

• Supported Windows server provisioning, configuration, troubleshooting, maintenance, and infrastructure operations.

• Led migration of physical servers to VMware virtualized infrastructure, reducing hardware footprint by 35%.

• Managed enterprise backup and recovery solutions including Commvault and TSM to support data protection and recovery requirements.

• Provided Tier 3 escalation support for Windows and VMware environments, troubleshooting infrastructure issues and reducing service downtime.

• Engineered Active Directory structures and Group Policy configurations to provide consistent security and access management.

• Supported enterprise virtualization and infrastructure consolidation initiatives, reducing IT operational costs by 30%.

EDUCATION

• MSITM – Information Technology Management, Campbellsville University, 2024

• Bachelor of Science, Chaudhary Charan Singh University, 2004

CERTIFICATIONS

• VCP-DCV 6.5

• MCSE 2016

• CEH v9.0

SELECTED ACHIEVEMENTS

• Developed PowerShell automation scripts for recurring administrative tasks, cutting ticket resolution times by 35%.

• Led Intune deployment for BYOD and corporate-owned devices, enforcing compliance policies across mobile and desktop platforms.

• Designed custom Conditional Access rules integrated with Azure AD Identity Protection, reducing security incidents by 25%.

• Orchestrated migration of 2,500+ users from legacy email to Exchange Online with minimal disruption.

• Configured and managed Veeam Backup & Replication for VMware workloads and Veeam Backup for Microsoft 365, supporting Exchange, OneDrive, SharePoint, and Teams data protection.

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