Administrative Operations & Data Integrity Manager
Resume:
MELISSA COPPERSMITH
813-***-**** • *********@*****.*** •
Tampa, FL
Summary
Detail-oriented Administrative Operations professional with over 11 years of experience in high-volume data verification and database management. Proven expertise in maintaining data integrity using the Microsoft Office Suite, specifically Excel and Word, within complex corporate environments. Dedicated to rigorous records management and data privacy standards to support seamless organizational workflows. Work Experience
Team Leader Manager September 2025 – July 2026
TRUGREEN, TAMPA, FLORIDA
Managed administrative operations and trained new staff in standardized data entry processes and procedural standards to ensure 100% data integrity.
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Collaborated with other departments to develop effective solutions for customer data needs while maintaining strict data privacy protocols.
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Organized regular performance appraisals for team members, identifying areas for improvement in data management and project execution accuracy.
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Supported the development of plans for future projects and objectives, ensuring all administrative operations aligned with organizational database management goals.
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Small Business Specialist September 2024 – September 2025 BANK OF AMERICA, TAMPA, FLORIDA
Input and verified sensitive financial data for small business clients, ensuring the highest level of accuracy in banking and credit documentation.
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Managed complex database management tasks by reviewing business accounts and preparing detailed reporting for relationship managers.
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Organized and processed merchant service inquiries and loan products while meeting strict daily data entry deadlines to support company operations.
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Collaborated with internal teams to verify client information and maintain rigorous records management standards in accordance with data privacy laws.
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Administrative Assistant March 2015 – September 2024 TRUGREEN, TAMPA, FLORIDA
Input and managed large volumes of organizational data using Excel and database management systems to maintain accurate and searchable records.
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Organized complex filing systems and maintained confidential records management for employee and customer data, ensuring total data privacy.
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Verified financial documents including invoices and payments to ensure the accuracy of accounts receivable and payable information through regular reporting.
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Collaborated with the executive team to prepare typo-free reports and presentations using the Microsoft Office Suite for seamless administrative operations.
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Managed office inventory and vendor compliance documentation, ensuring all administrative records were up to date and accurate.
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Training Assistant December 2013 – March 2015
TRUGREEN, TAMPA, FLORIDA
Organized and updated training documents, guides, and procedure checklists to support company-wide administrative operations and data integrity.
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Input and verified trainee participation data to monitor progress and reinforced company policies regarding accurate records management.
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Collaborated with human resources managers to facilitate employee development and technical training on internal database management systems.
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Managed technical support for students and instructors, ensuring the accuracy of information shared during high- volume training sessions.
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Education
Associate of Applied Science in Health Administration March 2009 – November 2010 EVEREST COLLEGE, TAMPA, FLORIDA
Associate of Applied Science in Business Administration Present EVEREST, TAMPA, FLORIDA
Additional Skills
Data Management & Verification: Data Verification, Data Integrity, Database Management, Records Management, Data Entry Software, Data Privacy Protocols Software & Tools: Excel, Word, Microsoft Office Suite, Reporting Tools, Spreadsheet Automation Administrative Operations: Project Coordination, Reporting, Inventory Management, Vendor Documentation, Quality Assurance
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