Social worker, case manager

*.FCC cut*** E**TH STREET **-B ● NEW YORK, NY ****6

PHONE 917-***-**** ● E-MAIL ***********@*****.***

DEBBIE FORD

QUALIFICATIONS

Ability to work independently and within time constraints. Excellent verbal and written communication skills with proven ability to develop strategies to address issues presented in a case, such as crisis intervention. Ability to display a high level of professionalism.

EXPERIENCE

HUMAN RESOURCES ADMINISTRATION, NEW YORK, NY

CUSTOMIZED ASSISTANCE SERVICES,

MEDICAID PROGRAM,

2/2008 – 6/2015

Sup 1 Social Worker

●Interviewed clients for the Medicaid program to assess clients’ eligibility and what types of services are needed.

●Conferred with medical/psychiatric/other professional consultants to determine services required by client.

●Developed Medicaid cases for the psychiatrist/medical doctors to review and construct a determination.

●Participated in interdisciplinary meetings with social workers and administrative staff.

●Composed assessments by presenting underlying problems/findings/ recommendations.

●Supervised the work of subordinates by planning the work schedules and daily review of their social security/Medicaid cases.

●Convened with subordinates to manage control over their case loads to improve productivity.

●Monitored and trained caseworkers in the new updated information for the Medicaid program.

HUMAN RESOURCES ADMINISTRATION, NEW YORK, NY

OFFICE OF DOMESTIC VIOLENCE AND EMERGENCY INTERVENTION

SERVICES, ALTERNATIVE TO SHELTER PROGRAM,

5/2006 -2/2008 Social Worker

9/2005 -5/2006 Social Work Internship

●Provided psychosocial assessments and comprehensive safety planning for clients and their children to maintain their safety at home.

●Offered advocacy and referral for clients using the City of New York Resource Directory of Domestic Violence Services.

●Administered on-going case assessment/case management to clients to stabilize the home.

●Established liaison with domestic violence Prevention Officers to facilitate domestic violence services to clients.

●Trained Social Workers for the A.T.S Program.

HUMAN RESOURCES ADMINISTRATION New York, NY

FAMILY INDEPENDENCE ADMINISTRATION

10/2004 – 9/2005

Social Work Internship

Work Experience Monitor

●Interviewed WEP participants to determine education to skills and special needs regarding barriers to employment.

●Managed the program with HRA, government and outside agencies to assist client with various issues.

●Evaluated case records and coordinated with clients to develop an employment plan.

●Established liaison with center coordinator to verify that all policies and procedures of the WEP program are adhered to.

●Assign WEP participants to locations based upon the need of the centers.

HUMAN RESOURCES ADMINISTRATION New York, NY

OFFICE OF CHILD SUPPORT ENFORCEMENT

6/2001 – 9/2004 Caseworker

●Maintained liaison between two or more government and private agencies others by obtaining and conveying information and managing support orders.

●Administered for the agency to interested third parties the policies, rules and, regulations relating to child support issues.

●Drafted letters, memos, and reports, other correspondence based on research, analysis, interviews following agencies policies, and procedures in adhere to communicate information.

●Trained new employees in performance of work activities, through informal means, using on the job example to improve the efficiency of work performed.

EDUCATION

Adelphi University New York, NY

Master of Social Work

Pace University New York, NY

Bachelor of Business Administration

Major: Management

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