Customer Service & Front Office Assistant
Resume:
TASIA JANE MCBRIDE
Denver, CO
**************@*****.***
OBJECTIVE
Dedicated and reliable professional with experience in customer service, office assistance, event catering, and community engagement. Seeking a position where I can contribute strong communication skills, certified CNA training, and a background in teamwork andfront-desk service.
EXPERIENCE
Denver Housing Authority – Denver, CO
Office AssistantAnswered phones, filed documents, and provided administrative support
Assisted clients with inquiries and directed them to appropriate departments
Maintained organized records and handled data entry tasks
Catered Events for Denver Broncos – Denver, CO
Catering Staff
●Set up and served food and beverages at large-scale events
●Provided friendly and professional service to guests
●Ensured cleanliness and organization of catering areasAnswered and directed incoming calls in a professional and courteous manner
●Filed documents, maintained confidential records, and assisted with data entry
●Helped clients complete paperwork and guided them through housing application processes
●Provided administrative support to office staff and helped organize meetings and schedules
●Maintained a clean and organized front office area
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Acorn (Voter Registration Organization) – Denver, CO
Community Outreach Worker
●Registered community members to vote
●Went door-to-door and worked at public events
●Educated people on voting rights and processesPrepared food and beverage stations for high-volume sports and corporate events
●Delivered prompt, courteous service to guests, including VIP clientele
●Worked efficiently in fast-paced environments while maintaining cleanliness and food safety standards
●Assisted in setup, breakdown, and restocking before and after events
●Collaborated with team members to ensure smooth service and positive guest experiences
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PSA – Denver, CO
Receptionist / Customer Service
●Greeted visitors and answered incoming calls
●Assisted customers with questions and concerns
●Maintained front desk operations and scheduled appointmentsApproached individuals in public spaces to inform them about voter rights and registration opportunities
●Accurately collected voter information and submitted forms for processing
●Attended community events and canvassed neighborhoods to increase voter awareness
●Explained complex voting procedures in a simple and respectful way
●Met daily outreach goals and maintained detailed records of contacts
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EDUCATION
Emily Griffith Technical College – Denver, CO
Graduated: 2007
CERTIFICATIONS & SKILLS
●CNA Certified
●Strong Customer Service Skills
●Teamwork & Communication
Front Desk / Reception Experience
Data Entry & Office Support
Community Engagement & Outreach
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