Caregiver and Security Professional
Resume:
Beltran Ortiz, Myriam Yamileth
Caregiver and Security
Talented caregiver with years of experience in the care of young children and adults. I have worked with Home Care and Deployed Services at the Border Patrol Detention Center in Tucson. While working for HomeCare we were more focused in assistance in building self care skills and companionship with our clients. While working for Deployed Services our guest required different type of care, mostly housekeeping and the sense of security. Even if most of my time was in housekeeping we still offered caregiving services and assisted security in providing a safe environment for the guests at the facility. As a single mother of twins I use my personal experiences to aid the guests at the Border Patrol Detention Center to make sure they are cared for and make sure they are safe. Work Experience
Cashier
Church’s Chicken Nogales, Az
Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude. Takes and fills the customer’s order within company mandated service time. Suggestive up sell of products as directed by management. Collects money and delivers order to customer.
Immediately attends to any customer service problem or complaint. Notifies manager as needed.
Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy. Ensures that all product holding times are strictly observed. Stocks the service area with a sufficient supplies and maintained lobby clean and organized.
Caregiver
Home Care
Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan.
Allows and encourages residents to do as much of their own care as possible.
Serves meals to residents in the dining room or apartments and may assist January 2019
April 2021 – April 2023
in preparing meals following preplanned menus.
Encourages residents to eat a proper diet and take adequate fluids while respecting the resident’s right to free choice and records and reports changes in resident’s eating habits to the supervisor. Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents.
Maintains residents’ records daily in a timely manner and in accordance with company policy and procedures; documents medication distribution as applicable, leisure activities, incidents, and observations; reports any changes in resident’s physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each resident; and promptly reports all changes to the supervisor. Assists residents with medication as defined in medication procedure; assists or supervises residents who self-administer medication; follows physician orders and state laws to administer medications to residents who cannot self-administer their medications; and exhibits understanding of and follows medication policies and procedures.
Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas.
Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance. Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.
Caregiver
HEPAC
Maintaining a safe and sanitary environment, and upholding safety standards
Providing responsible care for the child, and treating them with compassion Encouraging the child to participate in activities, and helping them learn to be helpful
Helping the child develop age-appropriate skills, and responding to mental, emotional, or developmental issues
Keeping records of the child's progress, interests, and any problems Acting as a mentor, and setting a positive example Cashier
Papa Locos
Provides a pleasant and efficient customer-focused experience. Registers meal orders on a cash register or inputs orders on a computerized device via a point of sale (POS) platform by scanning items, and itemizing April 2023 – Still Employed
December 2024- Present
and totaling customer purchases.
Resolves customer issues and answers questions about offerings and purchasing processes.
Processes return transactions.
Contributes to inventory management.
Enters price changes into POS platform.
Discounts purchases by redeeming coupons.
Collects payments by accepting cash, checks, or charge payments and makes change for customers.
Verifies credit acceptance and operates credit card authorization systems. Balances cash drawer by counting cash at the beginning and end of work shifts by following checkout procedures.
Provides pricing information to customers.
Maintains a clean and orderly workstation.
Bags orders if necessary
Housekeeping and Caregiving
Deployed Services
Performs cleaning duties in all guest areas and Border Patrol work stations. Consistently offers professional, friendly, and engaging service. Ensures housekeeping departmental standards are followed. Responds timely to Border Patrol special requests for miscellaneous items like cribs, cots, extra towels, etc.
Maintains inventory of necessary supplies.
Reports necessary maintenance issues that need attention. Follows departmental policies and procedures.
Follows all safety and sanitation policies
Assists other departments when needed to ensure optimum service to guest like offering food services and even security.
Offering caregiving duties when needed to ensure guests a safe, effective environment for everyone.
Youth Care Worker
Vision Quest - LTFC Steven Rogers
• Foster positive relationships with children, serving as a mentor and positive role model.
• Establish and uphold a safe and supportive environment conducive to the emotional and social growth of children.
• Address conflicts and behavioral issues promptly and effectively, utilizing de-escalation techniques as necessary.
• Regularly monitor and document children's progress, behavior, and significant incidents, maintaining accurate records.
• Provide crisis intervention support and assistance as needed, ensuring the safety and well-being of children.
• Assist children in acquiring essential life skills such as communication, problem-solving, and decision-making.
• Maintain accurate documentation and records related to children care activities, progress, and outcomes.
References
Adilene Flores 520-***-**** Francisco Beltrán 520-***-**** Tiana Torres
Education
Nogales High School Graduated 2019
Certification
Arizona Unarmed Guard Card
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